Frankfurt Tourist Information Römer
Frankfurt Tourist Information Römer
3.5
9:30 AM - 5:30 PM
Monday
9:30 AM - 5:30 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 5:30 PM
Thursday
9:30 AM - 5:30 PM
Friday
9:30 AM - 5:30 PM
Saturday
9:30 AM - 4:00 PM
Sunday
9:30 AM - 4:00 PM
About
The Tourist Information Office Roemer is part of the Frankfurt Tourismus+Congress GmbH, a subsidiary of the City of Frankfurt. In its role as the City of Frankfurt’s primary sales and marketing organisation, the TCF performs tasks that include the image promotion of the city on both foreign and domestic levels, the promotion of tourism, the provision of information for tourists and other visitors, the promotion and support of business travel, the acquisition of new congress and conference business and the planning and performance of special events.
Duration: < 1 hour
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The area
Address
Neighborhood: Innenstadt
How to get there
- Dom / Römer (Cathedral / city hall) • 2 min walk
- Hauptwache • 5 min walk
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Best nearby
Restaurants
2,220 within 3 miles
Attractions
394 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
3.5
82 reviews
Excellent
29
Very good
21
Average
18
Poor
6
Terrible
8
Perry Grinate
Ashby de la Zouch, UK714 contributions
Nov 2018
You can buy this online before you go. Just print the ticket and you're good to go when you arrive. The two day card for 15.5 euros gives you 2 return journeys from the airport (usually 4.90 each), unlimited journeys by bus, tram, U Bahn and S Bahn and decent reductions on many museum entry fees. Note that the validity of the ticket is until 5am each way - and all the trains run all night. Great transport system, Frankfurt
Written November 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge B
Madrid, Spain28 contributions
Apr 2015 • Couples
Very well located, in the Romer Square, was very convenient. It has a good number of leaflets to read, and also a small shop. However, the lady in the counter was not very helpful and quite unfriendly, and refuse to give us some information about how to move around the city, as well any other option to do in the remaining days around Frankfurt. Maybe it was because she was working in bank holidays and not in the mood...
Written April 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonard G
Cork67 contributions
Mar 2018 • Couples
They gave us great information on city walks. But we're not informed about local bike rental companies. Very little information about the city.
Written March 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FormerCaliBoy
Zurich, Switzerland19,073 contributions
Oct 2014 • Solo
This location would normally have been a good spot for purchasing souvenirs, maps, suggestions for things to see/do and information on what’s going on in the city. There was a young girl working there on my visit and she was very helpful as she had to look up a few places I was looking for on her computer. I made sure there was no one else waiting to be assisted as I asked her some more detailed questions which she in turn had to ask one of her older colleagues to assist. This is when the older colleague basically told me to buy a more detailed map and at this point she did not show any interest in assisting me. As I already mentioned, I made sure no one else was inside or inside and needing assistance, but the older female was not very patient and almost to the point of being rude.
So, I gathered my purchased map and continued on my journey.
So, I gathered my purchased map and continued on my journey.
Written March 2, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bracey123
Frankfurt, Germany75 contributions
Dec 2014 • Friends
Recently someone told me that the Frankfurt tourist information office is owned by a private company which might explain why the information is so poor, e.g. they only want to sell you something that makes money for the company as oppose to promoting everything the city has to offer. As a local I've been in several times with visitors and every time the story was the same - poor information, a lack of knowledge about what is going on in the city, and they also charge for maps!
You're better off going on-line to get information about Frankfurt.
You're better off going on-line to get information about Frankfurt.
Written April 26, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teresa
2 contributions
The Frankfurt Card is good if you buy it at the airport and start using it from the airport.
I bought it at Tripadvisor and had to take the ticket at the train station. It meant that I had to pay an extra of €4.95 from the airport to the Hbf train station. Afterwards I realized that I could have bought it in other site that allow to print the ticket at home.
Best regards,
Teresa
I bought it at Tripadvisor and had to take the ticket at the train station. It meant that I had to pay an extra of €4.95 from the airport to the Hbf train station. Afterwards I realized that I could have bought it in other site that allow to print the ticket at home.
Best regards,
Teresa
Written October 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sunlightandsnow
Sydney, Australia29 contributions
Dec 2013 • Couples
The tourist information office was very helpful and run the Frankfurt city card which was great value for money compared to other city cards.
They also ran two tours that we went on - a Christmas markets tour and a Frankfurt city tour (not a bus tour).
The Christmas markets tour was great. Our guide was knowledgeable and coloured the picture with little personal stories. He spoke very well in English (and I assume in German as well!). We got to sample some lovely (free) food from various Christmas market stalls - delicious almonds, marzipan and Gluhwein, the total of which added up to more than the cost of the tour, which made it well worthwhile. He also took us up to the top of Nikolaikirche which had a great view of the Christmas markets over Römer place.
The other tour that we went on was a Frankfurt city walking tour. This was with an interesting guide who showed us some of Frankfurt city's major sights and made it a more interesting city than just banking or finance. A trip up the Maine tower is included in this tour which was a good way to end it. This was not quite as good as the Christmas markets tour but still very enjoyable.
I can't find their tours on this site.
They also ran two tours that we went on - a Christmas markets tour and a Frankfurt city tour (not a bus tour).
The Christmas markets tour was great. Our guide was knowledgeable and coloured the picture with little personal stories. He spoke very well in English (and I assume in German as well!). We got to sample some lovely (free) food from various Christmas market stalls - delicious almonds, marzipan and Gluhwein, the total of which added up to more than the cost of the tour, which made it well worthwhile. He also took us up to the top of Nikolaikirche which had a great view of the Christmas markets over Römer place.
The other tour that we went on was a Frankfurt city walking tour. This was with an interesting guide who showed us some of Frankfurt city's major sights and made it a more interesting city than just banking or finance. A trip up the Maine tower is included in this tour which was a good way to end it. This was not quite as good as the Christmas markets tour but still very enjoyable.
I can't find their tours on this site.
Written December 19, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pavlos P
Larnaca, Cyprus12 contributions
Aug 2022
worst card ever. i bought it today 2/8/2022 and i just waste my money. My family 2 adults and 2 kinds up to 15, we did not manage to take even 1 euro from this card as a discount. Because at all attractions we tried to use it the family ticket was in better price than the discount from the card. We tried to use it at Zoo, nothing, at Main Tower nothing, at night cruise nothing. Only for transportation but as the ticket for 1 month is just 9 euro, the card is also not worth.
Written August 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hesham E
Alexandria, Egypt208 contributions
Feb 2020
If you're there for one day only, the Frankfurt card is extremely beneficial as it includes Airport transportation, unlimited rides of Frankfurt city public transit and discounts on some attractions upto 50%. check their website site.
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
renatar
6 contributions
Feb 2020
We were 5 min late for the tour today. We were trying to call number from the ticket to let let them know, but line was too busy. We came to Tourist office were grumpy lady with orange hair was scolding us for being so late. She went to ''help'' us to find the group but only took us behind the building and said she can't do anything to help us. She told us that guide apparently is not allowed to have a phone with him during the tour. Waste of money.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola
Alguin podria ayudarme
Este verano voy ahir a Heildelberg donde pasare 2 noches, desde aquí quiero ir a Frankfurt, no se si Frankfurt tiene Aparcamiento P+R o si es mejor ir en tren, tengo entendido que de la estación al centro son 10 min. andando
Rosaviajera
Gracias
Written February 4, 2018
visitfrankfurt
Frankfurt, Germany
Gracias por su correo electrónico. Es generalmente recomendable moverse sin un coche en Frankfurt. Tenemos una muy buena red de transporte público.
De lo contrario existe el coche en el hotel (si se ofrece) al parque, a utilizar en el parque de coche (aprox. 30 € por día) o un parque y paseo fuera de Frankfurt.
Written February 5, 2018
Can anyone tell me if there are any flea markets open during 23-30 December?
Thanks
Written October 29, 2015
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