MyZeil
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM

Top ways to experience MyZeil and nearby attractions

The area
Address
Neighborhood: Innenstadt
How to get there
  • Hauptwache • 3 min walk
  • Eschenheimer Tor (Eschenheim gate) • 5 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles774 reviews
Excellent
221
Very good
346
Average
148
Poor
27
Terrible
32

TheNeshMeister
Frankfurt, Germany108 contributions
2.0 of 5 bubbles
Dec 2019
Having been a regular customer of MyZeil for many years, I was very disappointed to find out that you now have to pay to use their toilets. As someone who likes to wash their hands before eating and who likes to use the toilet before leaving the centre, I am unwilling to spend €1 for using the toilets twice on 1 visit, toilets which I feel should be free for paying customer. For customers who eat at the restaurants, there should be the opportunity to use the toilets for free e.g. by showing the receipt from the restaurant or by getting a coupon from the restaurant. Until they become a bit friendlier to their paying customers, I will be eating at restaurants that provide free toilet-facilities.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo TheNeshMeister, vielen Dank für deine konstruktive Kritik. Wir werden deine Ideen weiterleiten. Liebe Grüße, Dein MyZeil-Team
Written July 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Passenger29800903205
2 contributions
1.0 of 5 bubbles
Dec 2023 • Family
It was so bad, went inside soaking wet, air conditioning wasn’t working. Staff members weren’t friendly. Most terrible part was I had to unwillingly spend 0.8 euros CAN YOU BELIEVE IT!!! on going to the toilet, it was so so so annoying, never visit it. Stores were closed, im never coming to that poor place ever.
Written December 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

puddleraker
Ipswich, UK16 contributions
1.0 of 5 bubbles
Jan 2020
Don't bother trying to take pictures inside the shopping centre.
We had seen loads of impressive pictures of the shopping mall so thought we would take some snaps.
We were approached by a store security guard who told bluntly told us no pictures were allowed.
We left and did our shopping at other stores, they were a lot more friendly!
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo puddleraker, es tut uns leid, dass dir solch ein Ereignis passiert ist. Grundsätzlich ist es tatsächlich nicht erlaubt Bilder in unserem Center zu schießen. Dafür bitten wir, um Verständnis. Liebe Grüße, Dein MyZeil-Team
Written July 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anna-Lena
Frankfurt, Germany9 contributions
3.0 of 5 bubbles
Jul 2022 • Couples
The mall is still very beautiful due to the nice architecture but it has somehow lost a bit of its flair as some old shops are no longer there and prices have increased a lot. There were more unique and authentic shops but now it is just very similar to other malls. Still a nice place to shop around and to chill
Written May 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TYPSUKR
Arlington, VA729 contributions
3.0 of 5 bubbles
Dec 2019
This is a huge mall in the middle of Frankfurt. We went there for the food court, but there's also obviously a lot of retail outlets as well, along with some entertainment options too. One of those amusements, which is free, is a super-tall escalator that goes from the ground floor to the top floor (where the food court is). A really cheap and easy way to kill 30 minutes on a rainy day (which we did).
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo TYPSUKR, wir danken dir für deine Bewertung. Leider haben wir nur 3 Sterne erhalten. Gerne kannst du uns mitteilen, in welchen Bereichen wir uns noch verbessern können. Wir möchten uns stets weiterentwickeln, um unseren Gästen das bestmögliche Shopping-Erlebnis zu bieten. Liebe Grüße, Dein MyZeil Team
Written July 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amir
Cairo, Egypt126 contributions
5.0 of 5 bubbles
Jan 2024 • Friends
It's a pretty nice shopping mall with a few perks. Of course it's not like the malls in the middle east where you're expected to spend the day, it's pure German function. Mainly shops with a great area and varieties. There's a Global Blue office which can very useful for international travelers like myself.
Written January 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

A Sofic
5 contributions
4.0 of 5 bubbles
Jan 2020
We came to see it, architecturally awesome, really worth seeing. It’s huge! Has everything a big shopping mall should have, plus the way it looks. I was really impressed.
But OMG is the Parking expensive: 2,5 Euros for half an hour. Keep in mind.
Written January 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wiseguy1282005
Hong Kong, China6,193 contributions
3.0 of 5 bubbles
Mar 2020
Honestly shopping in Frankfurt could be frustrating. This shopping mall had not been our best experience in Europe. Personally the varieties were not enough. We ended up buying two pairs of shoes. But it didn't make us stay here longer than an hour.
The few restaurants were ok upstairs.
Written March 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo wiseguy1282005, wir danken dir für deine Bewertung. Leider haben wir nur 3 Sterne erhalten. Gerne kannst du uns mitteilen, in welchen Bereichen wir uns noch verbessern können. Wir möchten uns stets weiterentwickeln, um unseren Gästen das bestmögliche Shopping-Erlebnis zu bieten. Liebe Grüße, Dein MyZeil-Team
Written July 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BalkrishnaShroff
Mumbai, India24,277 contributions
4.0 of 5 bubbles
Oct 2022
Those who love shopping, this is THE place in Frankfurt. There are a lot of shops, some of them branded ones. It is located in one of the most lively street Zeil. On the top floor there is a food court serving different cuisines. We came here twice and both times the atmosphere was very vibrant.
Worth visiting...
Written November 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

eric l
Ottawa, Canada45 contributions
4.0 of 5 bubbles
Apr 2020
I have been to this shopping complex several times. Very interesting place to spend a few hours. Plenty of restaurants, Starbucks coffee area, Saturn store to wander around. Very easy to find what you want. Very much recommend.
Written February 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 251
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

MyZeil - All You Need to Know BEFORE You Go (2024)

All Frankfurt HotelsFrankfurt Hotel DealsLast Minute Hotels in Frankfurt
All things to do in Frankfurt
Day Trips in Frankfurt
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars