Neues Palais
Neues Palais
4.5
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- josef_travelsSeattle, Washington374 contributionsStunning grounds. Amazing palace. Fascinating story.The location and grounds are amazing. The palace itself is a wonder and is located in the western part of the Sanssouci Park. Built a little on the whim of kings and rulers, mostly Friedrich but redone several times over - the history including the end of the WWII makes for a great story. I do not know if they offer ENGLISH tours, they did have a device to use so that you could "listen along to the German version in English". Comparing the two, I would say, the English falls far short. I'm bilingual and listened to the guide talk through some of these rooms was exceptional. The English language fell very short. I translated for my family. If there's an English tour I'd recommend it instead of the headphones The grounds are great. There's a tiny restaurant on the property that can provide a quick basic service. Definitely worth the trip to Potsdam. NOTE there is almost no Uber service home, so you need to plan to either prebook, grab a taxi when they drop someone off, or plan to take public transport home if you are staying in Berlin.Visited April 2024Traveled with familyWritten May 2, 2024
- Medalioana1 contributionNeues Palais TourMe and my family had a wonderful time while visiting the Neues Palais. Our tour guide (Sebastian L.) explained all the information beautifuly. The tour was not rushed, the chambers were spectacular and the location unearthly (including the marvelous gardens). Overall, a lovely experience that we surely recommend!Visited May 2024Traveled with familyWritten May 8, 2024
- Radu PătruBucharest, Romania197 contributionsDefinitely worth a visit!Although I only visited it from the outside, reading its very interesting history, the moments in which I contemplated this wonderful palace seemed extraordinary to me. Admiring the castle even from the outside gives you a sense of grandeur. I'm sure that exploring what the castle has to offer inside is all the more exciting. For these reasons, I recommend visiting this tourist attraction.Visited June 2024Traveled soloWritten September 4, 2024
- anraalso230 contributionsBetter than expectedThe palace doesn’t look like Sanssouci Castle from the outside. But it is much more impressive of you. Since not only "show" was offered here but much more was lived. The two buildings across the street now belong to the UNI, and are not visitable. Still do a lot with the colonnades. From here you can walk through the park past the tea house to Sanssouci Castle. Alternatively, it is also worth taking the shuttle. This is free, but donations are gladly accepted. Big praise to the castle tour but also to the shuttle drivers. Very nice, very competent and friendly 👍. Somewhat annoying was the consulting service in the visitor center. And the panicky rejection of card payments at the cafe.Visited September 2024Traveled with familyWritten September 6, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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nochiyuta
浦安506 contributions
Sep 2023 • Couples
This palace was built in 1769 by Prussia to show off its national power after winning the Seven Years' War. It is a luxurious structure in the Rococo style, with Greek gods on the roof and replicas of Versailles. It is worth seeing the cave room, shell room, marble corridor, red and green Damascus room, etc. However, participation in the German tour is mandatory, and only in groups is allowed. There is an English audio guide, but the explanation is short, and the German explanation that you cannot understand even if you listen to it continues for a long time. It takes 60 minutes and you cannot leave midway. Please note that the entrance is directly behind the Sanssouci side, and even if you have a ticket Sanssouci Plus, you must get a time reservation in advance, or if you do not have one, you will need to go to the ticket office about 400m away in the direction of Sanssouci Park Station.

Written September 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NemoTraveler
Aarhus, Denmark909 contributions
Aug 2023 • Couples
The Neues Palais is located in the western part of the Park Sanssouci Park in Potsdam. A bus stop is located within a short walk from the visitor center, where timed tickets are available. Here you will also find a well stocked gift shop, a café and restrooms for a fee.
We visited on a Monday, where the Sanssouci Palace is closed, and chose to take the so called Grand Tour/King’s Apartment combined tour.
The Neues Palais was intended for official, representative needs and a showpiece to demonstrate the wealth of the Prussian state. Our tour guide did a great job explaining in detail several interesting details about the beautiful interior of this palace. Especially the Grotto Hall was impressive and very beautiful.
We visited on a Monday, where the Sanssouci Palace is closed, and chose to take the so called Grand Tour/King’s Apartment combined tour.
The Neues Palais was intended for official, representative needs and a showpiece to demonstrate the wealth of the Prussian state. Our tour guide did a great job explaining in detail several interesting details about the beautiful interior of this palace. Especially the Grotto Hall was impressive and very beautiful.
Written September 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zamorsky
Minsk, Belarus1,438 contributions
Sep 2023 • Family
I have probably never seen such a richly decorated palace before. Moreover, there are different halls - in different styles and with different highlights. One way or another, the flooring material, wall decoration, paintings, and interior items are chic and varied. The purpose of the halls also required imagination - a hall for playing chess, for dinners, for dancing (of two types), for elegant and confidential receptions, for listening to music, and so on.
We went with a guide as part of a group, the audio guide is a little poor in Russian, but you can ask or listen to a person speak good English.
We went with a guide as part of a group, the audio guide is a little poor in Russian, but you can ask or listen to a person speak good English.

Written November 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RRO27
Stahnsdorf, Germany44 contributions
Oct 2024 • Friends
The Ballet performance “Swan Lake” was attended in a version for children (duration 1 hour) by the group Ballet Blanc (www.balletblanc,org). The performance venue was the Theater im Neues Palais in Potsdam. The theatre is one of the few fully preserved Baroque theatres in Germany. It is decorated in the style of Friderian roccoco (lots of gold, stucco, red velvet) and is beautiful. However, you have to climb 2 high floors by stairs to get there. There is no lift. There's no gastronomy either. The ballet performance was more reminiscent of a student theatre. The dancers were bouncing their ballet shoes across the wooden stage floor like a herd of brewery horses. The music came from the canned just two (!) small (!) Speakers that could not meet the minimum requirements for concert music. The plot was performed by a very unsympathetic voice completely unemotionally from the off. The 36 EUR per seat (4th row parquet) is a bargain for this theatre (we now know why), but clearly too expensive for this performance! In no way comparable to “Swan Lake” performances that you are used to from Berlin stages! A disappointment.
Automatically translated
Written October 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Discover36176566398
2 contributions
Total rip off, i got a combi ticket with Sanssouci but i was denied access by incredible rude staff.
May 2024 • Couples
Total tourist trap. I got a combi ticket with Sanssouci but I was denied access by incredible rude staff. They make it imposssible to visit and required an extra payment/reservation, which tickets were all sold out. When I told them I already payed they just shouted abuse and at the ticket office did not provide a guided reservation slot because they did not accept my combi ticket which I already paid at the website of the Stiftung Preußische Schlösser und Gärten Berlin-Brandenburg. So they did allowed me to see Sanssouci but not Neues Palais. Impossible to know this in advance as it is not mentioned on their website (and incomprehensible for the non German speaking tourist).
Written May 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sasha122156
Rockville, MD1,382 contributions
Jun 2023 • Couples
We got tickets to visit all palaces. After three hours in the park, we finally got to the New Palace. It was a very hot sunny day. No lines, great! “Where is your time stamp?” What? No lines, just six people trying to get in (three desperate couples). The staff member told us to walk to the ticket office, stamp our tickets and come back. Our appeals to his common sense, empathy or compassion led nowhere. We were exhausted and did not want to walk another 500 meters in a blustering heat to the ticket office and simply left. Nobody told us about that requirement when we paid for admission at the ticket office on the other entrance. That doorman wanted to exercise his power upon two Americans, two Chinese and French. It is a shame that a world class museum employs such a (oh, well) person 😡
Written July 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christina K
Berlin, Germany1 contribution
Aug 2023 • Friends
The New Palace is really very impressive, the tour by a museum employee is highly recommended, informative and entertaining. The visit was well worth it.
One negative thing I found was the unfriendly treatment at the ticket counter and when entering the New Palace. If you are immediately yelled at for a simple question or are given the feeling that you are disturbing someone by asking a friendly question about something, I find that extremely inappropriate and unprofessional.
One negative thing I found was the unfriendly treatment at the ticket counter and when entering the New Palace. If you are immediately yelled at for a simple question or are given the feeling that you are disturbing someone by asking a friendly question about something, I find that extremely inappropriate and unprofessional.

Written September 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dfabiano
Brazil5,100 contributions
Aug 2023
Beautiful construction and decoration. Today it belongs to the university, which has its campus in the annex buildings, but 100 years ago it was the summer residence of the Kings of Prussia. The visit is guided, I don't know why, as there are audio guides too.

Written August 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AquaPacifica
Gold Coast, Australia1,615 contributions
Jan 2022 • Family
Neues Palais and its surrounding building are at the opposite end of Sanssouci Park and a 2km stroll through the garden from Sanssouci Palace. While the palace were the private quarters of Friedrich the Great, these quarters here were for guests and entertaining, so are much larger and more impressive and pretty incredible, especially the marble dance hall and the shell grotto but also Voltaire's guest chambers. There are some 300 rooms inside, only 30 were available to view and they were spectacular. They rotate those depending on time of year and state of restoration planning which is a $20 million project to finish in 2028.
The whole estate is awe inspring and well worth visiting. Bring goid shoes.
The stairs to the second floor are steep without guard rails and there is no elevators, so no way to visit for the elderly or walking impaired.
The whole estate is awe inspring and well worth visiting. Bring goid shoes.
The stairs to the second floor are steep without guard rails and there is no elevators, so no way to visit for the elderly or walking impaired.
Written January 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaryannF650
Clarksville, TN1,448 contributions
Nov 2022 • Friends
UNESCO World Heritage Site. The New Palace (Neues Palais) is located on the River Havel, southwest of Berlin’s city center. Built as a summer residence for the royal family for the reception of important royals and dignitaries.
The main palace building is crowned by a dome with the Three Graces holding the crown of Prussia. The adjoining wings have matching gilded eagle crowned cupolas. Over 400 sandstone statues and figures adorn the palace and auxiliary buildings.
This is a “do not miss attraction “. A person cannot see it all in one visit to appreciate the splendor and its history . Easy walking.
The main palace building is crowned by a dome with the Three Graces holding the crown of Prussia. The adjoining wings have matching gilded eagle crowned cupolas. Over 400 sandstone statues and figures adorn the palace and auxiliary buildings.
This is a “do not miss attraction “. A person cannot see it all in one visit to appreciate the splendor and its history . Easy walking.
Written December 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Does anybody know the names of the tour guides at the Neue Palais? Me and my family are trying to reach a specific tour guide, but we don't know his name. Does anybody know, by any chance, the names of the tour guides they had during their visit?
Written May 6, 2024
Can anyone tell me where the ticket office is for the new palace I have read it is not at the palace itself ? Thank you
Written February 28, 2024
The ticket office is located in a separate building "Besucherzentrum" about 250 meters from the palace. It is close to the bus stop "Neues Palais" on the left hand side at the entrance of the park.
Written February 29, 2024
Hi everyone!
Can anyone explain how the time slots for New Palace works? As far as I can tell, all inside visits are to be taken on a timed slot, but as far as I can tell, I can't pre-book this timeslot. It seems like I can only pre-book a time for Sanssouci, and then, it seems that I will have to go to the visitors center of New Palace to get that timeslot then and there. Is this correct? How will I know that I will get a timeslot at New Palace if I arrive in the late afternoon after first visiting Sanssouci? Or vice versa, how will I know that I will have time to walk over to my pre-booked timeslot at Sanssouci if I start at the New Palace and pick up my random timeslot here? (I'm planning to buy a Sanssouci+ ticket, which is valid for one day)
Written October 24, 2019
I can't have said it any better than Laura L :)
Written October 25, 2019
Hi there, my husband and I will plan to begin our time at Sanssouci at the New Palace. I am wondering how much time will it take to leisurely see the New Palace, Chinese pavilion, orangery, windmill etc. the sites along the way back to Sanssouci Palace? so we can buy our timed entrance ticket to Sanssouci Palace ahead of time. Like if we planned to go the the New Palace first thing around 10am, how much time should I allow before we arrive at Sanssouci Palace? I should note, we will also have our one-year-old son with us so there is a possibility we might want to go through the New Palace separately if our son doesn't have the attention span (especially as no strollers are allowed.) How long did it take most people to go through the New Palace with an audio guide? And how long do each of the other smaller attractions take on the way to Sanssouci Palace?
Also, we are art lovers and plan to see the picture gallery. Does anyone know how large it is, and how much time we should plan to see it?
Thanks so much!
Written October 1, 2019
The audio guide kind of forces you to each room but if you want to stop and enjoy the room you are able to.
Written October 1, 2019
Hi, thanks for your tip about the toilets!
I am confused because online I read that you have to get a timed entry for the neues palais, is this actually true, and if so, how didyou get yours? Many thanks, Elaine
Written July 14, 2019
When you buy your ticket they will give you a timed ticket for the Sanssouci palace. This will determine where you go. For us our ticket was for a little bit later so the ticket person advised us that we had plenty of time to go to the Neuse palace before walking down to the Sanssouci palace for our timed entrance. I would definitely listen to the ticket person they gave us perfect advice on how much time everything would take. Enjoy!!
Written July 14, 2019
Ik heb gezien dat je voor sansoucie een time ticket moet komen, maar ik kom er maar niet achter hoe ik een time ticket kan kopen voor neues palais.
Of koop je die gelijk met de sansoucie + kaart? En hoe kom ik dan de tijd van neues palais te weten.
Kunt u duidelijkheid verschaffen ?
Written February 18, 2019
O Sanssouci+ Ticket inclui todos os palácios de Potsdam.
Só tem que se dirigir ao palácio que pretende e indicar que pretende visitar que eles verificam a disponibilidade da visita.
Convem ir cedo para ver o maior numero de palácios.
Written February 21, 2019
Does Neue Palace open on Dec 26?
Written February 3, 2019
It was open on Dec 26th 2018 so it will probably be open on Dec 26th 2019 but you will need to check with the new winter season 2019/20 opening times once this winter season is over .
Written February 3, 2019
Is the interior worth it? Is there a lot of furniture and furnishings inside?
Written March 5, 2018
Yes very much so I loved the grotto room all decorated with shells. Lots of furniture, carpets, beds its amazing. They have much more in there now than when I was last there in 1995. The upper rooms still more a work in progress but lower level well worth it to see how Prussian royals lived.
Written April 21, 2018
Quanto ci vuole per visitarlo in termine di ore?
Grazie
Written July 25, 2015
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