We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Palace of Tears

Certificate of Excellence
Neighborhood:
Mitte
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Neighborhoods
Neighborhoods
Get directions
Address: Reichstagufer 17 | Mitte, 10117 Berlin, Germany
Phone Number: 030 - 46 77 77 9-11
Website
Today
10:00 am - 6:00 pm
Open now
See all hours
Hours:
Tue - Fri 9:00 am - 7:00 pm
Sat - Sun 10:00 am - 6:00 pm
Book In Advance
More Info
$57*
and up
Small-Group Hidden Berlin Walking Tour: Palace of Tears, Jewish Quarter, Museum...
More Info
$16*
and up
Cold War Walking Tour of Berlin
More Info
$222*
and up
Private Half-Day Berlin Bike Tour: Berlin Wall and Cold War Sites

TripAdvisor Reviewer Highlights

Read all 1,181 reviews
Visitor rating
  • 420
    Excellent
  • 193
    Very good
  • 34
    Average
  • 2
    Poor
  • 2
    Terrible
Fantastic free museum

A very good free museum. It is quite small, but that means you can actually absorb it all, rather than skip some parts which is what I tend up doing in larger museums. It really... read more

5 of 5 starsReviewed 2 days ago
helloimhatty
,
London, United Kingdom
Add Photo Write a Review

1,181 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 651: English reviews
London, United Kingdom
Level Contributor
140 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very good free museum. It is quite small, but that means you can actually absorb it all, rather than skip some parts which is what I tend up doing in larger museums. It really does a good job of recalling the events that occurred here. Highly recommended.

Helpful?
Thank helloimhatty
Hong Kong, China
Level Contributor
33 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The venue is not as big as a conventional museum, but the display is carefully picked and the setting is well-designed. Since the location is very convenient it's worth an hour or so to visit here.

Helpful?
Thank Colintclai
London, United Kingdom
Level Contributor
30 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Palace of Tears was pointed out to me on a Berlin visit in January, but I did not have time to go back during that trip. So when I had a few hours between a business meeting and my flight back home I went there. It is a very moving display of the adversity travelers, both from the East... More 

Helpful?
Thank ILoveLondonandNYC
Derby, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Really good piece of history preserved and presented well. Although it's quite small inside, there's plenty to experience and read about to give you an idea of what this place used to be like. I would also recommend going around with the official guide if you can, as the telling of his personal experiences adds a lot of more context... More 

Helpful?
Thank dizzlerjay
Bath, England, United Kingdom
Level Contributor
71 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was where, in DDR times, you had to go to get a visa to travel to the west. Questioning was intimidating and invasive. The display leads you through personal stories of people who wanted to leave the East, then gives you a feel of what the process was like. This is free. You should take an hour if you... More 

Helpful?
Thank Graham S
Level Contributor
9 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Palace of tears is located next to Friedrichstrasse station.It was part of the train station at the junction of East and West Germany.This was the point from where families were separated either by force or for personal reasons.There are moving audio recordings of such family members.

Helpful?
Thank nirupama k
Level Contributor
31 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Even though I knew of the East West divide, I did not know how one station could encompass the pain of divided families. The museum is free but you are asked to put your bags in a locker. There are plenty of short videos in both German and English to watch. I would advise to plan 30 - 60 minutes... More 

Helpful?
Thank Matt A
Hornell
Level Contributor
61 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I happened to take a picture of this building when I was on the boat tour. My friends that lived in Berlin encouraged me to go and I'm glad I did. It is part of what used to be 'border patrol' from east to west Berlin and vice versa. They do a good job of showing you what an ordeal... More 

Helpful?
1 Thank BillLovesBeer
London
Level Contributor
29 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We would have have visited had it not been part of our frree tour. It is a free museum and gives an overview of what items were taking or left behind when visitors went across the border to West Berlin. it was also free.

Helpful?
Thank softybabe
Level Contributor
41 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The museum is interesting as it traces the history of the Freidrichstrasse train station next door and how the Berlin Wall influenced travelers in the train station moving from East to West Berlin. Much of the walls history is a review for me, but it was interesting to see it in the German sense. The museum is also very interactive,... More 

Helpful?
Thank Andrew G

Travelers who viewed Palace of Tears also viewed

 

Been to Palace of Tears? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Palace of Tears and other visitors
5 questions
Ask a question
Singapore, Singapore
over a year ago
over a year ago
Annan, United Kingdom
8 months ago

See all questions (5)

Questions? Get answers from Palace of Tears staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighborhood