We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace of Tears

Certificate of Excellence
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Reichstagufer 17 | Mitte, 10117 Berlin, Germany
Phone Number: 030 - 46 77 77 9-11
9:00 am - 7:00 pm
Closed now
See all hours
Tue - Fri 9:00 am - 7:00 pm
Sat - Sun 10:00 am - 6:00 pm
Book In Advance
More Info
and up
Small-Group Hidden Berlin Walking Tour: Palace of Tears, Jewish Quarter, Museum...
More Info
and up
Cold War Walking Tour of Berlin
More Info
and up
Private Half-Day Berlin Bike Tour: Berlin Wall and Cold War Sites

TripAdvisor Reviewer Highlights

Read all 1,135 reviews
Visitor rating
  • 412
  • 187
    Very good
  • 31
  • 2
  • 2
Do you have a long memory?????

I know only too well why it is called the Palace of Tears.In the 1970s and early 80s when East Germany still existed I passed through this place many times in both directions. It... read more

5 of 5 starsReviewed 3 days ago
Add Photo Write a Review

1,135 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 634: English reviews
Level Contributor
76 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I know only too well why it is called the Palace of Tears.In the 1970s and early 80s when East Germany still existed I passed through this place many times in both directions. It was the embodiment of where Europ ended and something must darker started No one visiting today can understand the emotion impact of such a place 30... More 

Thank Colin95210
Toronto, Canada
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great free museum and very informative audio guide. You really get a feeling of what people went through during the Cold War. Highly recommend.

Thank LoveTravelingMom
Bangkok, Thailand
Level Contributor
55 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

a very interesting museum located next to the Friedrichstrasse train station in the place where East Germans said goodbye to West Germans heading back to West Germany. very interesting and small museum with lots of information about the crossing from East to West. It's a free museum that is definitely worth visiting and only takes around an hour to see.

Thank Ben Y
Pembroke, Malta
Level Contributor
35 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Lots of impressive photos and information depicting atrocities from humans to fellow humans. Excellent place for students to visit.

Thank DocJoeB
Dublin, Ireland
Level Contributor
63 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Small but engaging with recordings of people speaking about their experiences, very warm human experience. Free!

Thank nothangingabout
Oceanside, California
Level Contributor
228 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I passed through this place any number of times as a child growing up in West Berlin with relatives in East Berlin. The exhibition does a good job trying to capture the sense of intimidation that you felt facing the guards, but I am afraid nothing truly can reproduce that. It also does a good job explaining the context given... More 

Thank Techkraut
Belfast, United Kingdom
Level Contributor
56 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very interesting historically housed in the original building with still a sense of character. Probably allow 30 to 45 minutes. Not the easiest place to find could do with some sign posting.

Thank james p
Keswick, United Kingdom
Level Contributor
33 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Happened upon this museum, and we were invited in with a "it's free, come in from one of the staff" All bags must be left in a locker, which accepts 1 and 2 euro coins (which are returned). It's just a small museum, but is really interesting, with interactive displays, a small cine area, lots of exhibits and news reel... More 

1 Thank Benita_and_Peter
Hong Kong, China
Level Contributor
535 reviews
258 attraction reviews
common_n_attraction_reviews_1bd8 420 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are not great museum goers but if all museums were this well displayed and interactive we would definitely go to more. This is one aspect of the Berlin divide we didn't know about, this being the main train station between the east and west and where families met and departed from each other. Very moving. Note it is closed... More 

Thank teamflames
Sydney, Australia
Level Contributor
130 reviews
83 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I feel a bit bad only giving the museum 3 stars; after all it is free and easy to find. I did however expect to be more moved by the exhibits than I was.

Thank vanessa c

Travelers who viewed Palace of Tears also viewed


Been to Palace of Tears? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Palace of Tears and other visitors
5 questions
Ask a question
Singapore, Singapore
over a year ago
over a year ago
Annan, United Kingdom
7 months ago

See all questions (5)

Questions? Get answers from Palace of Tears staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Mitte

Neighborhood Profile
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighborhood