Oberpollinger
Oberpollinger
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Tours & experiences
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The area

Address
How to get there
  • Karlsplatz (Stachus) • 3 min walk
  • Hauptbahnhof • 7 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles136 reviews
Excellent
63
Very good
52
Average
6
Poor
2
Terrible
13

CMI
7 contributions
1.0 of 5 bubbles
Jul 2022 • Couples
As others have noted, I also had a horrible experience in the store today. Purchased a jacket and proceeded to Global Blue on the 4th floor to do a refund when I was given the run around by the lady. After a misunderstanding (her own, as she was condescending and unhelpful from the beginning) about when I was leaving Germany, she finally decided to just do her job.

After taking down my passport and CC she told me the refund amount. When I politely questioned the rate and asked why it was different than other stores in the city she got snippy with me. I rightfully said the whole tax refund process is unnecessarily complicated and she de used to lose her mind telling me I have no right to say that and then she refused to process it altogether, stamped “cancelled” all over the receipt and told me to go do it myself in the airport.

Astoundingly, her manager was right next to her and she also refused to help. There’s no reason for this as I obviously met all the conditions for a refund. As much as I hate to say it, her attitude changed as soon as I said I live in Dubai. I also witnessed them giving a very polite Emirati family a hard time about their CC telling her it was debit card and she cannot accept it as collateral. I recognized the card and it certainly wasn’t a debit card, but a well known CC. There’s really no reason for these cashiers, and that’s literally what they are, to be so unhelpful and condescending to customers but it’s well known that certain people receive very poor treatment simply for where they come from.

I went back downstairs, returned the jacket and left the store. I can purchase it anywhere and although this is a hassle, I did it based on principle.

I highly recommend people avoid this store. There’s absolutely nothing here that you can’t find online or in any other high-end department store. I regret purchasing the awful coffee upstairs as well.
Written July 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Didi L
11 contributions
1.0 of 5 bubbles
Feb 2024 • Solo
I had purchased a pair of shoes in February and on my return home I opened the box to find the pair of shoes in the same color but two different shoe styles. Was very disappointed with not only the service at what is meant to be a high fashion brand outlet but with the lack of professionalism. I contacted Oberpollinger representative who has not sent me the shoes that I require for an occasion. It is now 3 weeks that I have been waiting for the right pair of shoes that I had paid for and despite be assured, I still have not received them with emails and phone calls unanswered. On another note, if the company offers a contact number to the public, I suggest updating their communication with an alternative number or reply message rather than a message to contact later because there is no one available. From a very disappointed customer. Additionally, no compensation for the problem caused by the services of the company which is very unprofessional.
Written March 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marijke de Kort
Grafelfing, Germany4 contributions
1.0 of 5 bubbles
Oct 2020 • Solo
Went in to buy some shoes and a new handbag, was ignored by three separate staff who just ignored me and walked off. Was gutted as I wanted to buy some new things and I knew this store sold them. Extremely disappointed in the customer service. Will never ever go here again
Written October 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Grya A
Emirate of Abu Dhabi, United Arab Emirates95 contributions
2.0 of 5 bubbles
Aug 2019 • Friends
Fancy place for luxury brands. I like that they invested in new cafes inside the store it's about time. They have praying room. The cleaner in the toilets harass the expats and tourists instead of being hospitable to the shoppers especially against African and middle easterns. And they expect to get a tip for that attitude.
Written August 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

robingoddard
Faversham, UK13 contributions
5.0 of 5 bubbles
Feb 2020
Definitely go to the food floor and have lunch. We had the schnitzel and sausage and mash. Both dishes were very good.
So many options, the cakes looked amazing!
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LazyEXCTP
Las Vegas, NV96 contributions
5.0 of 5 bubbles
Aug 2019
what a fantastic department store......especially the perfumes and cosmetics...So many brand names,top class that we rarely see in Capetown or in the United States. Also when you buy very helpful and lots of samples. Like the idea of a guy helping me....feel a bit special.
Written August 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Silvita
7,861 contributions
5.0 of 5 bubbles
Jun 2019 • Family
...and part of the KaDeWe group (the huge department store in Berlin)...all brands you want, you’ll find here...and if not, there is still the Maximilianstrasse and LodenFrey...awesome shopping experience you usually don’t get in a department store in Germany...and they even had my favorite toiletries that you usually only get in Fairmont Hotels...💕
Written June 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jan F
Muscat, Oman17 contributions
1.0 of 5 bubbles
Dec 2016 • Solo
Laziest saleslady in the Gucci shop. Big let down from such a brand. I wanted to buy something but it felt like the lady didn't feel like going to the storage unit so I just let it go. Went to the main shop in Maximillianstrasse instead to save her the agony of doing a simple task of going down to the storage area.
Written December 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maitha B
Boston, MA143 contributions
4.0 of 5 bubbles
Sep 2016 • Friends
If you are looking for international brands you will find them in one store. However they don't have enough stock of new and exclusive perfumes and they cannot deliver them in couple of days which is a pity. Other wise the brands, clothes and makeup is available.
Written September 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dragan Petrović
Munich, Germany1,078 contributions
5.0 of 5 bubbles
Jan 2015 • Couples
This neo-renaissance magnificent building represents a fashion place of worship. This is the largest department store in southern Germany, located 0.62 km west from the city centre. You can find here almost everything what you need from fashion labels. On the top floor there is also a restaurant and a little candy shop. One of the best place for shopping in Munich, especially when the Christmas time comes. Do not miss, must visit!
Written August 12, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Oberpollinger - All You Need to Know BEFORE You Go (2024)

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