FlixBus

FlixBus, Munich: Hours, Address, FlixBus Reviews: 2/5

12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
FlixMobility is a global mobility provider, offering new alternatives for convenient, affordable and environmentally-friendly travel via the FlixBus and FlixTrain brands.
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Tours and Tickets


2.0
3,305 reviews
Excellent
383
Very good
356
Average
183
Poor
216
Terrible
2,167

Rolando Reyes
Schwäbisch Hall, Germany15 contributions
Cheap is always expensive
Aug 2021 • Solo
I wanted to drive from NSU, Heilbronn to Berlin.
Firstly the bus came 2:30 hours later. The toilet was stinky and dirty. The Internet worked the first 5 minutes. Next to my window Gummy from one week ago and at the end the arrival wasn't the same as the schedule. I arrived almost one hour later. I am so dissatisfied with the service.
Written August 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Muhammed A
1 contribution
Cancellation is just a voucher, no money back
Jul 2021 • Solo
Be careful if you cancel the trip even after just 10 Minutes, you will not get the money back !!

I have cancelled my Ticket and then found out that they gave me a voucher which I do not need and I don't know if I'll use it or not !!
Written July 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Krystyna P
Olomouc, Czech Republic5 contributions
Bad service, no apology for a delay.
Jul 2021
In Prague, the bus was stopped by the police, the drivers did not have their documents sorted (don't know if this was about licence or covid passes, but non of the passengers were checked). The bus stood there for 45 minutes, we got no apology or proper explanation, compensation, nothing. VERY POOR CUSTOMER SERVICE!!! Specially considering the delay was obviously cause by the company itself!
Written July 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Frank
1 contribution
STAY AWAY FROM THIS SCAM COMPANY!
Jul 2021
Flixbus is the worst transportation company ever.
I was at the departure stop and there was NO Flixbus bus there, not even on the departures display. I wrote to customer service and they even told me that "according to our records and GPS" the bus was there and passengers were registered. I've asked for refund and now they'll even deduct cancellation fee, basically I HAVE TO PAY THEM FOR THEIR SERVICE AND THEY DID NOT PROVIDE THEIR SERVICE AT ALL.
This company is the shame of the whole transportation industry and doesn't deserve to operate.
SHAME ON YOU!
Written July 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pouya V
2 contributions
Terrible!!! No AC in the summer!! No customer service! People got sick!!
Jul 2021 • Solo
Bus was delayed 1.5hrs, no one would update us on what’s going on! I missed my business meeting as they do not care at all!

No AC in July
the bus had no AC at all!!! the bus was full, the outside temperature was 93 degrees with no AC and no open windows to circulate the air!
Written July 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lena K
1 contribution
The worst experience ever
Jul 2021 • Couples
First of all WiFi is not working in flix buses then we couldn’t sit together because you can’t reserve seats. Never again!
Written July 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

esther l
Birmingham, UK17 contributions
Bedbugs on bus!!!
Jun 2021 • Couples
Took an overnight Flixbus from Munich to Ljubljana on 27 June. Sat near the back at a window seat and a few hours after I got off the bus I had the nastiest surprise! There were over 60+ bedbug bites on my face and body, and it is unbearably itchy even after taking antihistamines. Horrible hygiene on the bus 🤮 Check your seats as you might just become dinner for those nasty little bugs.

Also, we had to pay €7 extra for baggage and we paid with €20 and didn’t receive any change... The ticket inspector told us to wait for change but he never gave it to us. What a terrible experience.
Written June 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Julia
1 contribution
Horrible
Jun 2021 • Solo
Flexibus in Poland, absolute nightmare. When asked driver if toilets are available during the journey he shouted at me that it's a bus not a hotel and I could have brought a bucket with me. Horribly rude, but what to expect of Polish customer service. Really disappointed.
Written June 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vlasta O
2 contributions
Terrible customer service
Jun 2021 • Solo
Terribly bad customer service! First there was nobody available to explain how to use the refund voucher, then i used in as per instructions online, but it charged my debit card anyway, then i get an even less helpful and late response from customer service telling me to do exactly what i did, and no explanation why the money was debited again and how to avoid it in the future. TERRIBLE!!
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pedro S
Miami Beach, FL4 contributions
So much potential ...
Apr 2021
Brings one from point B to point A.
Anything beyond seems to be missed out.
The seats are comfortable but the customer service seems to have everything else in mind than customer service.

Please change this guys.
Written May 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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