Snowberry

Snowberry, Val d'Isère: Hours, Address, Snowberry Reviews: 4.5/5

8:30 AM - 7:00 PM
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:30 PM
Saturday
8:30 AM - 8:00 PM
Sunday
8:30 AM - 8:00 PM
What people are saying

Suggest edits to improve what we show.
Improve this listing

4.5
77 reviews
Excellent
61
Very good
4
Average
4
Poor
4
Terrible
4

Jack
1 contribution
Dec 2019
The lady in charge was not helpful and she made me feel like I shouldn't be there, like she had better things to do. I went into the shop full of joy, looking forward to my first day on the slopes. I left feeling like the hole holiday mite be a mistake. Luckily I left and went to Intersport not far from them and they turned my mood around. It was a good ski day.
Written May 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lee W
London, UK61 contributions
Mar 2020
We decided to hire from Snowberry after reading about how good they are online but the whole experience just wasn't great.

The boot fitting service was probably the best part and they did seem to do a more in-depth measurement than other hire shops I'd been to.

When it came to the skis it was really poor. The gentleman serving barely spoke, gave no advice, there was absolutely no choice he just handed us some ski's he didn't ask what type of skiing we were planning on doing or if we had any preferences. The first pair of skis I got were absolutely battered and were terrible on the first day after the recent heavy snowfall, thankfully you can change them and when I took them back and described the skis I wanted they were much better.
Also other members of our group hired from a different hire shop and their skis were much newer and in better condition.

On return it was really bad too, you'd think on changeover day they would put on more staff but there was literally one person doing the returns with a queue almost out the door.

Wouldn't use again.
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

OxonGD
Oxford, UK8 contributions
Jan 2020
Hired skies and boots the quality of the equipment and the fitting service were second to none, will be be back next year.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul H
4 contributions
Jan 2020
I was in Val D'Isere last week with a new pair of boots, purchased from Snow & Rock, which required some fine tuning. I walked into Snowberry with a completely numb left foot, and with the professional assistance of Jock, who gave me at least two hours of his time, eventually walked away with the most comfortable boots ever. One of those experiences that restores my faith in human nature. Jock is definitely a very experienced technician and I would definitely recommend him to anyone.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Simon
London, UK1 contribution
Dec 2019
This is my very first time posting on trip advisor as it requires an awful lot for me sufficiently dissatisfied to write a review such as this. I went to Snowberry for equipment following a recommendation from a friend. Unfortunately the older lady who served me was incredibly rude. In the end I did not hire equipment from the shop and I will not be recommending the shop to anyone else. I do not require excessive standards of customer care but in this instance basic levels of respect and courtesy were lacking.
Written December 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nadia E
Ashtead, UK8 contributions
Apr 2019 • Family
Excellent service as always! Quick, friendly and flexible. My daughter was able to trade in her skis for a snowboard for her afternoon snowboarding lessons with no issues whatsoever and at no extra cost. Our number one place for ski/snowboarding equipment hire! This is the second year I use their website to reserve all of our equipment and makes the process even smoother! Very happy customers!
Written April 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bex F
Wincanton, UK2 contributions
Mar 2019 • Couples
We were recommended Snowberry for the great staff and service but this was not what we experienced in the Streetside shop. Staff looked bored and dis-interested, using their phones and quite condesending in part really. The staff who served us looked around gap year / seasonaire age and I wouldn't really describle them as experts - maybe they had had a long day, I don't know but this was not the service we had hoped for.

That being said, equipment quality was excellent.
Written April 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

niamhwood
Glasgow, UK5 contributions
Feb 2019 • Family
We hired our ski gear from Snowberry after a recommendation from our apartment manager. It was all clean, good quality equipment, well maintained with a great group of staff who were just lovely to our young girls every day when we picked up the kit (we left it at the shop each evening so we didn’t have to carry it home). A special thanks to Alan for sorting me out with custom foot beds for my ski boots. I couldn’t believe the difference in comfort and stability. Wonderful. Will use you again next year.
Written February 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

tipsy8
Jersey, UK11 contributions
Jan 2019 • Friends
Just wanted to say what a great experience our ski group had last week from Snowberry, Slopeside. From the moment you walked through the door someone greeted you and all our bookings were there waiting for us. The choice of gear is extensive, just like their knowledge on latest gear and where to ski.
In addition to helping us on refunds on one chap who could not attend the ski week ( we did tell them in advance) to a refund for a chap who had an accident mid week their service was just brilliant. The ability to change our skis as many times as we wanted depending on conditions was also a bonus. Sometimes it's the little things that make a difference in a ski week and these guys certainly did that.
Written February 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Steve P
Jersey, UK10 contributions
Jan 2019 • Friends
Friendly, helpful, knowledgable and the equipment is excellent. Location Is also good with a shop on the Main Street and at the bottom of the slopes
Written February 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 75
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing