Cinema le Melies Jean-Jaures

Cinema le Melies Jean-Jaures, Saint-Etienne: Address, Phone Number, Cinema le Melies Jean-Jaures Reviews: 3.5/5

Cinema le Melies Jean-Jaures

Cinema le Melies Jean-Jaures
3.5
About
Le Melies is a small art-house cinema that has been running in Saint-Etienne (France) for 30 years. We are a young team of film geeks, dedicated to the promotion of cinema as an art, of quality and of singularity. We try to do so by organizing debates, interviews and other events around the films we program.
Suggested duration
2-3 hours
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3.5
7 reviews
Excellent
3
Very good
2
Average
0
Poor
1
Terrible
1

BertoldV
Krakow, Poland55 contributions
Great movie selection - terrible condescending customer service
Dec 2019
Got a subscription at this movie theater about which I had been quite enthusiastic since I moved in last year in this town. Unfortunately, I had today, on Christmas day of all days, a terrible experience at the front desk. Yes, I admit we arrived late and we were not allowed access to the movie, which we fully understand. We just then inquired about their policy regarding acceptance for late arrivals. We were then served a lengthy condescending lesson about respecting movies, arriving on time in a very patronizing and aggressive manner. I replied in French that we didn't need to be preached like children or uneducated persons, to which the front desk staff went on with his aggressive tone and ended up using foul dirty language in public sending us away. I suspect he got mad because we were speaking in English when we arrived because my friend is not francophone, and is foreign to this country. Whatever the reason, such disrespectful staff should never be facing clients. It is high time other competitors settle in this town as it seems the cinema's staff has a strong feeling of entitlement. Merry Christmas, obviously some people need to relax (or change their jobs).
Written December 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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