We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Office of Tourism and Congress of Metropolis of Lyon

Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
All photos (91)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
About
Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities such as the Lyon City Bus and Lyon City Tram, and help you organise...more
Closed Now
Hours Today: 9:00 AM - 6:00 PM
Suggested duration: < 1 hour
Contact
Place Bellecour, 69002 Lyon, France
Website
+33 4 72 77 69 69
Call
Improve This Listing
Recommended experiences in and around Lyon
from $78.69
More Info
Lyon City Card
70 Reviews
from $28.10
More Info
from $23.61
More Info
from $10.12
More Info
Reviews (905)
Filter reviews
304 results
Traveler rating
200
83
14
3
4
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
200
83
14
3
4
Show reviews that mention
All reviews tourist office multilingual staff source of information place bellecour city map different languages public transport great information day pass guided tour tram ride boat trip lovely city paul bocuse croix rousse old city english
Selected filters
FilterEnglish
Updating list...
1 - 10 of 304 reviews
Reviewed 6 days ago

WE visit them almost evry day because we stayed nearby.The were always friendly and helpfull anad english speaker.

Date of experience: September 2019
Thank Rachel L
Reviewed 1 week ago

The people staffing this office are amazing! They could not have been more patient, helpful or friendly to us.

Date of experience: September 2019
Thank Susie W
Reviewed 1 week ago via mobile
Review of: Lyon City Card

Two day Lyon City Card was excellent to visit Lyon. When properly planned, you can visit many attractions for free. Use the included transport or easy walk. Included guided tour by Fabienne of Office du tourisme was informative and interesting. Office du tourisme staff was...More

Date of experience: September 2019
Thank TiJo3933
Delphine R, Lyon City Card at Office of Tourism and Congress of Metropolis of Lyon, responded to this reviewResponded 3 days ago

Thanks you your review We hope to see you again in Lyon

Reviewed 3 weeks ago
Review of: Lyon City Card

Many thanks to Fatima for all the very good devices and for her kindness, we had a very impressive staying in lyon for 3 days. City card is really reco.

Date of experience: August 2019
Thank babyTorino
OnlyLyon_Tourisme, Responsable réception at Office of Tourism and Congress of Metropolis of Lyon, responded to this reviewResponded 3 weeks ago

Hello babyTorino! Thank you very much for your kind message to my colleague Fatima :) Very glad to read that you enjoyed your stay in Lyon this summer! Hope to see soon again, Regards, Cécilia PRUDHOMME TIC MANAGER

Reviewed 4 weeks ago

Many thanks to Rachel for all the general information given and for being so supportive looking for salsa places where to go to dance!!! Great job Rachel!!More

Date of experience: August 2019
Thank AbreLaMenteViajando
OnlyLyon_Tourisme, Directeur général at Office of Tourism and Congress of Metropolis of Lyon, responded to this reviewResponded 3 weeks ago

Hello AbreLaMenteViajando! Thank you so much for your positive feedback, I will let it know to my colleague Rachel! She has so many good tips to offer about our lovely city! I did not know she has also good ones about Salsa places... I 'm...More

Reviewed August 15, 2019

A very useful bit of information for tourists driving in France is that during August holidays many cities offer "Free Parking"... this fact was NOT offered on my 2 visits to the office :( Also, full details of the Hop-on Hop-off Bus were not well...More

Date of experience: August 2019
Thank Alicia G
Reviewed August 9, 2019

A good place for first-time visitors to pick up essential information. Not only that, the toilets to the rear of the building were very clean and accessible.

Date of experience: August 2019
Thank annette_seekings
Reviewed August 7, 2019

Extremely responsive and helpful via email! Very nice and very good English skills! The City Card is a great value!

Date of experience: August 2019
Thank davem887
Reviewed July 29, 2019

What a beautiful place! It was a lovely spot to host the Women's World Cup Expo - complete with activities, a small boutique (though there should have been many more merchandise tents) and the Office of Tourism was nice enough to give everyone free tote...More

Date of experience: July 2019
Thank sslansky
Reviewed July 23, 2019

I telephoned them the day before our day trip to Lyon. Friendly, professional and efficient advise in English! Over the phone booked a tour of Vieux Lyon (old Lyon). The guide was very knowledgable, well organized tour. Lyon City Card is well worth getting: covers...More

Date of experience: July 2019
Thank WDCUeberau
OnlyLyon_Tourisme, Responsable réception at Office of Tourism and Congress of Metropolis of Lyon, responded to this reviewResponded 3 weeks ago

Hello WDCUeberau, Thank you very muche for your 5 stars comment :) We are very happy to read that your stay in Lyon was just perfect ;) You can also contact us by MESSENGER or chat online on our websites! LYON CITY CARD is definitly...More

View more reviews
Nearby
Nearby HotelsSee all 148 nearby hotels
Hotel Bayard Bellecour
385 reviews
.04 miles away
Hotel Le Royal Lyon - MGallery Collection
1,692 reviews
.04 miles away
HOTEL DU DAUPHIN
145 reviews
.12 miles away
Globe et Cecil
718 reviews
.13 miles away
Nearby RestaurantsSee all 3,505 nearby restaurants
L'Institut Restaurant
558 reviews
.05 miles away
La mere Jean
918 reviews
.09 miles away
Les Frangins
397 reviews
.08 miles away
L'Atelier d'Yvonne
546 reviews
.09 miles away
Nearby AttractionsSee all 660 nearby attractions
Place Bellecour
2,150 reviews
.04 miles away
Flower Tree
96 reviews
.15 miles away
Rue des Marronniers
148 reviews
.08 miles away
Questions & Answers
Ask a question
_eiffeltrav
January 14, 2019|
Answer
Response from OnlyLyon_Tourisme | Property representative |
Hello Robin KUPFER, May you please give me your email and I will send you informations about these companies for your stay in June. My contact is cprudhomme (at) lyon-france. com Thank you and see you soon, Cécilia LYON... More
0
Votes
Google Translation
_eiffeltrav
January 14, 2019|
AnswerShow all 2 answers
Response from Ecossearthur | Reviewed this property |
They do have similar car services... However the public transport system is very extensive, and links up with all the forms, and will Maybe a better bet
0
Votes
Elgiecg
March 18, 2017|
AnswerShow all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
0
Votes
Google Translation