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Lyon Tourist Office

Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
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Traveler Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travelers talk about
Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities such as the Lyon City Bus and Lyon City Tram, and help you organise...more
Closed Now
Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: < 1 hour
Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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Reviews (760)
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All reviews source of information place bellecour tourist info day pass walking tour boat trip hop on hop off bus public transport paul bocuse croix rousse old city english tours tourists passes multilingual metro
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1 - 10 of 264 reviews
Reviewed 1 week ago

Well located and easy to find, it is sensibly and efficiently organised and staffed with plenty of pleasant and really helpful people. It is an essential first stop to get yourself oriented and organised for a short stay in the city. Bravo, and thank you...More

Thank Clactonian
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 6 days ago

Hello Clactonian! Thank you for the 5 stars and "Top marks" to our Tourist Information Center :) I would transfer your comment to my team and particularly your "BRAVO" to my colleague Eric! We are very happy to read that you spend good time in...More

Reviewed 1 week ago via mobile

This should be the first stop on a visit to Lyon as all the information you need to make the most of the city is here. We were greeted at the door by a young man, explained what we required and were given a ticket...More

Thank essexexteacher
Reviewed 1 week ago

While the office is less than a minute walk from the metro stop it is not quickly visible. Even 40 yards away I had to ask a shop keeper where it was located.

Thank gwmatthes
Reviewed 2 weeks ago via mobile

A special shout out for Leticia. Very velpful and accomodating. The infor office offers maps and information. There is a free guided tour and ask for the schedule.

Thank Michael Felipe M
Reviewed 2 weeks ago via mobile

I had the pleasure of working with the staff here multiple times. They were the best. So knowledgeable. Their insight and recommendations made the week I spent in Lyon the highlight of my 5 week trip. Cannot say enough about the quality of their suggestions!

Thank MariannO43
Reviewed 2 weeks ago via mobile

Really helpful staff, they not only answer us, they asked us about our timetable, very complicated, and proposed some very interesting activities suitable for our family: tours, vaporetto, transportation, etc. Highly recomended!

Thank Monica M
Reviewed 3 weeks ago

Smiles and good info from knowledgeable people. Central amd very useful. Easy to find in a magnificent square

Thank BGJG1947
Reviewed 4 weeks ago

Easy to find, it's well set out with helpful staff. Worth a visit at the start of your time in Lyon.

Thank purplescorp
Reviewed 4 weeks ago

Lyon is so organised! We stopped in here and met an agent who provided wonderful advice for visiting Lyon. We bought the transit pass because you do not want to drive around Lyon- leave your car in a car park or better yet, don't rent...More

Thank Walker95
Reviewed October 2, 2018

The tourist office should be an early stop during any visit. We needed to collect our Lyon city card but also received lots of useful information and guidance from the friendly and very helpful staff.

Thank Quest232068
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Questions & Answers
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March 18, 2017|
AnswerShow all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
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July 26, 2016|
AnswerShow all 3 answers
Response from OnlyLyon_Tourisme | Property representative |
Hi Andrew! At the tourist office place Bellecour we will be glad to provide you for free our guide COLLECTOR in English to discover Lyon’s food at the time of your stay. Here are a few additionnal tips to enjoy our... More
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Samantha D
I will be spending a day and aa half in Lyon and would like to know the best way to see the best Lyon has to offer. I am on my own and I am an avid photographer and a great lover of history. Can you tell me if it is easy to see most of the old and historical parts of Lyon or is it very scattered. I understand there is a hop on hop off bus but there is a long waiting time between each bus and stop. I will be in Lyon on the 26/27th of February so will also need to have an idea of what the of weather I can expect?? I understand that February in some parts of Europe is the coldest month. do I need to worry about snow?? All information you could provide me with to see the best of Lyon in the time frame I have would be greatly appreciated. Thanking you for your time and assistance. Kind regards Samantha from Australia
December 28, 2015|
Response from OnlyLyon_Tourisme | Property representative |
Dear Madam, Thank you very much for your message and your interest in Lyon ! We will be delighted to help you organize your stay in Lyon, can you just copy your question to our email address info at lyon-france . com... More
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