Bens Bus
About
Low Cost Airport Ski Transfers from Grenoble Airport to Alpe d'Huez, Les Deux Alpes, Tignes, Val Thorens, Chamrousse, Val d'Isere and many more from only £48pp Return. We also have a franchise agreement with another company to sell transfers from Geneva Airport to many French ski resorts
Duration: 2-3 hours
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  • Holidayfromcamberley
    London, United Kingdom121 contributions
    5.0 of 5 bubbles
    Really helpful company!
    We used Bens Bus to transfer from Grenoble to Alpes D’Huez. Great service throughout. They responded to all my emails quickly and were really helpful throughout. We arrived earlier than our pre booked bus and were able to get on the earlier transfer. Smooth experience start to finish!
    Visited December 2023
    Traveled with family
    Written December 30, 2023
  • Matthew E
    3 contributions
    5.0 of 5 bubbles
    Great customer service and a competitive price
    Used Ben’s bus for our transfer from Grenoble Airport to Les Deux Alpes. Originally meant to arrive around 15:00 but ended up delayed by 6 hours. Ben’s bus were obviously well aware of our travel issues, as they messaged me several hours before our eventual departure to reassure me they were working on a solution. Upon arrival, the Ben’s bus coach was at the airport despite the delay. Our transfer was smooth and straightforward, for a very competitive price. Overall, I would thoroughly recommend Ben’s bus for anyone needing a transfer from Grenoble airport.
    Visited January 2024
    Traveled with family
    Written January 24, 2024
  • Audrey
    1 contribution
    5.0 of 5 bubbles
    Great transfer and customer service
    Transfer service with Ben’s bus was excellent! Especially outstanding customer service when I left my iPad behind on the coach from resort to airport. They located it and found the best way to return it to me without the faff of mailing it from France, thank you!!! All interactions with the team were easy and kind!
    Visited February 2024
    Traveled with friends
    Written March 4, 2024
  • Sarah G
    Utica, New York16 contributions
    5.0 of 5 bubbles
    Ski Holiday Transfer Company
    Out of all the taxi-transfer people we dealt with in Cervinia, Italy area this company’s crew was the most professional, punctual and reliable. They stood out against the rest by a long shot. In Italy, not a lot of transfer companies have good reviews and their company had phenomenal reviews. All their drivers were genuine, down to earth and went above and beyond. Also on any stops they made sure we went to places with good food. They did everything to make sure we had a comfortable ride and were very friendly and conversational throughout the ride.
    Visited February 2024
    Traveled as a couple
    Written March 10, 2024
  • Cahal K
    1 contribution
    5.0 of 5 bubbles
    Great customer service
    Great service from Bens Bus! We travelled to from Alpe d'Huez to Lyon as a group of 9. There was a mix-up where one of the other passengers accidentally took our bag as it looked similar to theirs. After a few phone calls back and forth with the Bens Bus team, who worked away behind the scenes whilst we settled into resort with dinner and drinks, the bag was back with us by the end of the evening. What could have been a nightmare start to the holiday was made right with exceptional customer service :) The return trip was seamless, an early pick up in Alpe d'Huez and we were in Lyon within 2 hours.
    Visited March 2024
    Traveled with friends
    Written March 11, 2024
  • Pioneer555151
    1 contribution
    5.0 of 5 bubbles
    Incredible Service
    Incredible service throughout; highly recommend. Updated throughout. Courteous, timely, flexible, informative and professional and that was all before we realised we’d lost an iPad on the bus. Lost property identified and returned without issue.
    Visited March 2024
    Traveled with family
    Written April 29, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles168 reviews
Excellent
138
Very good
2
Average
6
Poor
4
Terrible
18

KateMayo_Ireland
Mayo, Ireland13 contributions
5.0 of 5 bubbles
Feb 2020
I've used Ben's Bus for many years now - This last ski trip was very difficult for all transfers due to a high volume of traffic - it must have been a nightmare to juggle the traffic jams / buses / stressed passengers. Our local rep, Josh, was really courteous and polite and kept us up to date at all times. I’ve done a bit of travelling recently where plans have gone awry due to storms and have had an entirely different treatment (from huge so called “professional” airlines), so I can’t tell you what a difference it makes to be dealt with such consideration... I think most travellers realise that storms / traffic happens and it’s how you’re then spoken to / looked after that makes all the difference to your experience. Ben’s Bus reps and the drivers to and from the airport were friendly, cheerful and polite. Dealing with emails & phone calls – I have the same impression of courteous and unstressed concern. I wld highly recommend them!
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cuddy06
Dorchester, UK64 contributions
5.0 of 5 bubbles
Jan 2020
We have just returned from a week in Alpe d'Huez and again we utilised Bens Bus service for the Transfer (We used Bens Bus in 2019). The Booking system is easy to use and should you make a mistake (Like I did) then it is easy to contact the team and have your booking amended. On arrival in Grenoble it was easy to identify the Bus representative and he kept us informed as to the departure time of our particular Bus. The transfer to the Alps was easy and took just over 90 minutes. This morning the return Bus arrived smack on time and the host was welcoming and briefed us on the journey (There was 1 stop).

A truly faultless service and one I would fully recommend - We will certainly use Bens Busses again next year.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for this very kind review. We're delighted to hear we exceeded your expectations and we look forward to seeing you again on Ben's Bus.
Written January 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rc0c0
Sydney, Australia17 contributions
5.0 of 5 bubbles
Mar 2020
I have been extremely impressed at how they handled the Covid-19 closure or French ski resorts and how they prioritized getting people home and their safety. I am one of those that got caught in the closure while at the resort on the changeover day. They made it easy to refund unused tickets and were really quick to respond (I had waited a week before contacting them to give them time to repatriate other stuck travelers first)

Overall I am VERY HAPPY that I booked with them. I wouldn't know how things would've been handled had I booked a different service. Thanks Ben's Bus!! I will use them every time I go to a French resort!
Written March 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jgil
1 contribution
5.0 of 5 bubbles
Mar 2020 • Couples
Ben's bus were great. We used them from Grenoble to Les Deux Alps, the transfer was easy and cheap to book, when we got to the airport it was easy to find the bus and they even let us on an earlier bus due to our flight arriving early. We then unfortunately got caught in the covid-19 lock down in France but Ben's bus were very organised and helpful in what was a very difficult situation. Would definitely recommend them and will definitely use them again
Written April 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rachael D
4 contributions
5.0 of 5 bubbles
Mar 2020
Fantastic value option for transferring to ski resorts, considering the extortionate price of a private transfer. Well organised and very helpful friendly staff on the way out, unfortunately our holiday was disrupted by covid19 and we had to leave early but the bus company kept everyone updated via email and facebook updates (worth a follow on fb!). they have offered refunds for journeys not used and have provided excellent and personalised customer service even during what must be a very stressful and busy time for them. THANK YOU!
Written March 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

peteellyard
Leighton Buzzard, UK3 contributions
5.0 of 5 bubbles
Jan 2020
I’ve used Bensbus for years since they first started doing transfers which is a good few years.
In total my family and I must have used them 20 times.
They have always got us to and from resort in time to meet flights without issues.
The drivers are helpful and importantly drive sensibly sometimes in difficult snowy conditions.
Good communications and clear instructions on the e tickets.
Prices in comparison to a taxi transfer are great.
What more do you need from a transfer service!
Written January 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much indeed for this review. It's been a pleasure to help you out over the years and we look forward to many more seasons of seeing you on our buses!
Written February 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MerlinKnief
Copenhagen, Denmark4 contributions
5.0 of 5 bubbles
Jan 2020
I was supposed to take the Bens Bus from Alp D'Huez to Grenoble Airport and had already booked everything. Unfortunately I spontaneously got sick and could not join the trip. Bens Bus has an extraordinary customer service where they answered within minutes by email and even refunded me a large part of the money without any problems. Everything went super friendly and fast. I am very impressed and will definitely book again next time with BensBus and can recommend them to everyone !
Written January 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much indeed for taking the time to write this review. That is really kind of you. It was a pleasure to help you out and we look forward to seeing you on our buses next time.
Written January 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DPG1962
Barnsley, UK2 contributions
5.0 of 5 bubbles
Jan 2020
I used Ben's Bus for a transfer from Grenoble to Les Deux Alpes and for a day trip to Alpe D'Huez on a recent skiing holiday. The service was excellent in every way including a swift email intervention from a director in response to a query about the booking process for the day trip. All in all I was very impressed and will definitely use them again in the future
Written February 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much indeed for this review. We're delighted to hear you were so pleased with our service and look forward to seeing you next time on Ben's Bus.
Written February 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Neville J
1 contribution
5.0 of 5 bubbles
Jan 2022
We have used Bens Bus for transfers from Grenoble to Val d'Isere many times and have always rated them very highly in all areas that matter to us: comfort, safety, on-time (vital when catching your plane home), and great value for money. While these factors are all relevant when things are going well, when challenges come along like at present, Bens Bus have continued to impress us with their professional approach, courteous customer service and clear, fair terms and conditions. We will certainly use their service again when circumstances allow.
Written January 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stella B
11 contributions
5.0 of 5 bubbles
Mar 2023 • Friends
If ever, I am popping over to the Alps for some winter fun, I always use Bens Bus to get from the airport. They are very reasonably priced and always coincide with most of the budget airlines coming into the airport from the regional U.K. airports which is super handy.

This was probably my third or fourth time using BB as a transfer and the first time I’ve experienced an issue leaving resort. Weather was particularly bad, no surprise as we’d had a few solid days of heavy snow in resort, so I’m not sure what else people expected! Unless they had a helicopter. British and lack any kind of understanding. Despite the carnage from every single bus transfer company, including the major holiday providers - we got to the airport in one piece. Yes, it took a little longer than it should have, but the roads were particularly treacherous and in some cases blocked with other vehicles. Not helped of course by the French air traffic control strike which added another layer of chaos at the airport. Customer service and communication I received from Ben himself in the U.K. have been spot-on. Very grateful to have been refunded the cost of the flight having missed my original booking. Give them a try! You wont get better for the price!
Written March 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Bens Bus - All You Need to Know BEFORE You Go (2024)

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