Mountain Drop-offs
Mountain Drop-offs
4.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
Mountain Drop-offs is Chamonix's longest running and most reliable airport transfer company. Operating 365 days a year we offer shared, private and VIP transfers to destinations across the French, Italian and Swiss Alps. You can rely on us for door-to-door transfers, first class customer service and hassle free transportation from Geneva Airport to your holiday destination. In the winter, skis and snowboards are transported for free. Our English and French speaking office team and our experienced drivers are all committed to ensuring you travel in comfort and safety in our modern fleet of vehicles. Resort destinations include: Les Houches, Chamonix, Argentiere, Le Tour, Vallorcine, St Gervais, Megeve, Les Contamines, Les Gets, Morzine, Avoriaz as well as La Plagne, Tignes, Val d'Isere and destinations such as Veriber in Switzerland and Courmayeur in Italy.
Duration: < 1 hour
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  • Andelathe
    Winthrop, Maine21 contributions
    5.0 of 5 bubbles
    Professional, Courteous, OnTime
    Mountain Dropoffs delivered excellent customer service. Received notifications via email and text re the driver's name and when he would arrive. The driver showed up exactly on time and was courteous and helpful. I arrived at the Geneva airport in plenty of time to prepare for my flight. Would recommend!
    Visited August 2023
    Traveled solo
    Written August 4, 2023
  • Kathleen
    Chicago, Illinois128 contributions
    5.0 of 5 bubbles
    Great service - exactly what we needed
    Great service - exactly what we needed. Confirmed ahead of time, vehicle was appropriate size for size of party (5) and multiple bags each. Driver was professional, showed up exactly as scheduled. Much easier than taking the train (1.25 hours vs. 2.5+ hours) and more cost effective for a larger group.
    Visited August 2023
    Written August 8, 2023
  • Jeffrey
    Singapore, Singapore1 contribution
    5.0 of 5 bubbles
    Great service. Great experience.
    I wanted to take a moment to express my heartfelt appreciation for the outstanding service I received from your company. Your admin & sales team truly went above and beyond to ensure a smooth and enjoyable experience. The driver arrived right on time to take us from Geneva Airport to Chamonix. His professionalism and friendly demeanor immediately put us at ease. Throughout the journey, he navigated the roads with expertise and prioritized our comfort and safety. I cannot thank you enough for exceeding my expectations and providing such exceptional service. It is clear that your company values customer satisfaction and takes great pride in delivering an outstanding experience. I will not hesitate to recommend your services to everyone. I look forward to utilizing your services in the future.
    Visited August 2023
    Traveled with friends
    Written August 10, 2023
  • James J
    1 contribution
    5.0 of 5 bubbles
    First Class
    As well as providing a punctual and comfortable transfer service, I called Mountain Drop Offs 24 hours after my drop off because my airline still hadn’t delivered my ‘delayed’ (lost) luggage. I was out of options, the airline and airport completely hopeless and non communicative, so I decided to call Mountain Drop Offs and ask if they could help. They didn’t need to help, was nothing in it for them and could easily have fobbed me off, but went out of their way to locate my luggage at the airport and then immediately deliver it to me 1.5 hours away. It was honestly the most amazing and generous client service I’ve ever received and will alway be grateful!
    Visited August 2023
    Traveled as a couple
    Written August 10, 2023
  • Charles W
    1 contribution
    5.0 of 5 bubbles
    A quick and easy transfer to the Alps from Geneva airport
    On 12 August my partner and I flew to Geneva, which is the most convenient point for Mont Blanc. We used Mountain Drop Offs as we have in the past knowing that our transfer would be smooth and efficient, in the sense that they fill up their buses and know exactly where everyone is going. This means you sometimes have a bit of a wait until evryone's plane has come in and they have collected their luggage. Finding Mountai Drop Offs is simple: they are to the left of the arrivals exit. There are bars and cafés nearby and they will como and find you when it is time. It should be noted they are only allowed to take passengers who have pre-booked: otherwise you must use a Geneve taxi, paying swiss prices in Swiss currency. Whilst I am sure they are wonderful I much prefer the grouped option offered by Mountain Drop Offs. Effecient, safe and friendly.
    Visited August 2023
    Written August 24, 2023
  • Kim H
    2 contributions
    5.0 of 5 bubbles
    Fantastic and prompt Service
    This is the 4th year I have booked Mountain drop offs and they have been fantastic every time. Always prompt service and great communication from booking to traveling back to airport. Great team of friendly helpful drivers. Will be booking again for next year!
    Visited August 2023
    Traveled with friends
    Written August 28, 2023
  • Climber800668
    14 contributions
    5.0 of 5 bubbles
    Excellent
    Mountain drop offs were fantastic. They kept in touch by email then the day before our trip they sent a text with the drivers name and phone number. When we arrived our luggage was late but the driver waited on us and called us to make sure we weren’t lost. The return journey was detailed the day before and the driver was very prompt. Pick up time was ideal for our flight times. Drivers were very friendly and welcoming. Bus was very comfortable and clean. Would definitely recommend and would use them again
    Visited August 2023
    Traveled with family
    Written August 30, 2023
  • Paul J
    Harrogate, United Kingdom8 contributions
    5.0 of 5 bubbles
    Ride to Chamonix
    After booking the ride I received a call and information by text/whatsapp on how to connect with the ride at GVA. The website gave detailed descriptions of where to go and the driver sent a text with their mobile number so that once you had collected any luggage you could connect up ready for the ride. I was delivered to the door of my hotel with the vehicle being safely driven during the journey.
    Visited September 2023
    Traveled on business
    Written September 13, 2023
  • simo-jax
    Auckland, New Zealand75 contributions
    5.0 of 5 bubbles
    Excellent service
    Booking was easy, all communication and instructions excellent and they were easy to find at Geneva Airport. Our flight was delayed but they were there waiting to take us to Chamonix. Comfortable van and great friendly driver. Would highly recommend.
    Visited August 2023
    Traveled as a couple
    Written September 13, 2023
  • Teigr69
    28 contributions
    5.0 of 5 bubbles
    Best transfer I’ve had
    We had a transfer from Geneva airport to Les Houches and it was faultless. Patrick who met us was friendly and efficient and we were immediately shown to our driver. I really appreciated that both drivers we had were attentive and careful. I’ve had previous experiences of drivers being on their mobile phones whilst driving. Communication about pick up was good and everything ran to clockwork. Thank you!
    Visited January 2024
    Traveled with family
    Written January 15, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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Kasey B
1 contribution
1.0 of 5 bubbles
Jan 2023 • Friends
Terrible Customer service -I am planning a ski trip in February from the US. I sent an email asking about options for cancellations/booking at a later time as resorts are literally closed right now, and we don’t want to come across the Atlantic to closed resorts. This is completely reasonable and my friend and i have every intention of trying to coordinate a ski trip with actual snow... I received a response that they did cancel our reservation, but we would not get a refund - so I never even had the option to discuss and try to figure out a plan.. basically just took our money and cancelled, so no matter what we would have to pay again Even if we wanted to use the same service on a later date. I am literally shocked at the terrible customer service - do not recommend, and will avoid using in the future.
Written January 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kasey, Thank you for taking the time to post. When you make your reservation online, the default tariff is for the flexi shared transfer which gives the possibility to make changes or cancellations with a refund, with up to 7 days’ notice. You opted to untick this and chose the cheaper option which clearly states is a non-refundable fare. The teams on the mountains have done a great job and so the resort has remained open throughout, indeed fresh snow had just fallen when you emailed in. When you asked the conditions for cancelling the transfer ‘because the resorts were closed’ we responded with the terms and conditions relevant to your payment choice and the fact that the resort remained open. Once advised of the terms and conditions (that you had agreed to when booking) you asked us not to cancel the transfers this was of course no problem. I’m sorry you feel the service was not the high standard you expect but we did everything according to the t&c and even offered a small discount on your next booking with us. Best regards
Written January 13, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

John Hong MD
Cape May Court House, NJ467 contributions
3.0 of 5 bubbles
Dec 2019 • Couples
It was easy to schedule with them. Finding their MDO desk was difficult. While waiting at baggage claim, I asked the info desk where MDO desk was, and she said she never heard of them. I showed her the MDO email, but she said to look outside for the shuttle. After leaving baggage claim, it was extremely crowded in the waiting area. I found another info desk, and he said the MDO desk was down the crowded area. We waited about an hour because 2 people were missing. Not fun after flying 7 hours overnight. For our return, I was asked a favor: to move up our 10am appointment to 8:45am. We agreed but they weren’t willing to drive us to our hotel in downtown Geneva, which was only a 12 min drive by Uber (no traffic on January 2). I don’t know why they couldn’t since we arrived at GVA 1 hour 15min ahead of the original schedule. Still, the drivers were safe drivers and pleasant.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to provide your feedback to the MDO team. When finalising your reservations we send an email providing full instructions and via a video link of where to find our desk in the arrival’s hall. We have purposely set our desk away from the crowds to ensure our clients can be introduced to their driver and have a place to sit should they wish. We additionally sent an sms the evening prior to collection with your driver’s name and telephone number to provide peace of mind and we always recommend that anyone using our service should contact their driver if they have difficulty finding the desk or them. Unfortunately, the day of your arrival was one of the busiest over the Christmas period, there were flight delays that morning and also a problem with the luggage carrousel which resulted in a delay to clients coming through to the arrivals hall. We are of course sorry that the airport problems did result in a longer wait for you than we would have wished. On your return you had reserved a shared transfer to the airport, it came to light after sending our text messages that a group of clients sharing your bus had booked the wrong flight departure time and needed to leave the valley one hour earlier to avoid missing their flight. We called you at this point to ask if you would be happy to accommodate these clients and you very kindly agreed to do so, it was necessary to drive directly to the airport and not divert through the city centre as there was insufficient time to do so. Thank you for your kind comments about our drivers which I will pass on to them. Best wishes Team MDO
Written January 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ELM121
Grantown-on-Spey, United Kingdom62 contributions
2.0 of 5 bubbles
Feb 2022 • Family
We booked a private transfer from Geneva to Saint Gervais costing us £400 for the return trip for a family of four. We arrived 2 hours late in Geneva due to a flight delay. We kept our driver informed so he was aware of the delay. Arrival was pretty seemless. We set off to our destination and was delayed an extra 30 mins due to traffic. We asked our driver if he could do a quick stop at the supermarket, which was en route, and he point blank refused saying he had to get home because he had an early morning pick up the next day. We stopped to collect our accommodation keys, literally 20 meters past the supermarket. This was just after 9pm. We then got dropped at our accommodation and it really felt like the driver couldn't get away from us fast enough. We dumped our bags left our teenage kids in the apartment and practically ran the 20 minutes back into town. By now it was 10.30pm. There was not a SINGLE shop open in the town. We were unable to even get a pint of milk. And this after we had been travelling for over 12 hours. To say we were disappointed is certainly an understatement. And simply because a driver was unwilling to stop for 5 minutes. The driver told us he lived in the town so it's not even that he had far to go home. He must have known the shops would be closed by the time we walked back into town. Absolutely shocking customer service and left a terrible impression. We really did feel like cattle driven back and forth. On the return journey with the same driver he barely even greeted us, made zero conversation and again just dumped us as soon as was humanly possible.
No we do not recommend using this company. What is the point of a private transfer with zero customer service?
Written February 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Charles W
1 contribution
5.0 of 5 bubbles
Aug 2023
On 12 August my partner and I flew to Geneva, which is the most convenient point for Mont Blanc. We used Mountain Drop Offs as we have in the past knowing that our transfer would be smooth and efficient, in the sense that they fill up their buses and know exactly where everyone is going. This means you sometimes have a bit of a wait until evryone's plane has come in and they have collected their luggage. Finding Mountai Drop Offs is simple: they are to the left of the arrivals exit. There are bars and cafés nearby and they will como and find you when it is time. It should be noted they are only allowed to take passengers who have pre-booked: otherwise you must use a Geneve taxi, paying swiss prices in Swiss currency. Whilst I am sure they are wonderful I much prefer the grouped option offered by Mountain Drop Offs. Effecient, safe and friendly.
Written August 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nathan M
2 contributions
5.0 of 5 bubbles
Aug 2022 • Solo
I have taken Mountain Dropoffs in/out of the Chamonix valley for the past three years I have run UTMB. I have always left positive feedback and this year is no different (short summary: they take care of you - 5 star service!!!) I am compelled to write a more detailed account of my positive experience this year since it is so unique and I am so thankful. Coming from the USA, my flights were messed up by an epic storm in Denver. I ended up making the flights but my bags did not and despite hours of calling they could not be found anywhere. Racing requires mandatory gear and so this became a concern as race day approached. I got a clue from United that the bags *might* have actually arrived in GVA and despite their own hectic schedule and delays/cancellations, Mountain Dropoffs (Kimberly and Laura in particular) arranged to get me back to GVA very quickly. Sure enough, there was my luggage!!! The airlines were swamped and passengers were having to visually identify luggage so my presence was crucial. The airlines estimated a 4 day backlog just to scan this luggage so I wouldn’t be racing this year if it weren’t for the help of Mountain Dropoffs. Again, the way they take care of clients is above and beyond. Thank you!!
Written August 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

monksreynolds
Princes Risborough, UK4 contributions
5.0 of 5 bubbles
Feb 2022
Excellent service from Geneva airport to Chamonix and return. Communication before each transfer was very helpful and our driver was waiting for us and ready to depart following a delay in receiving our baggage when we arrived in Geneva. We had previously had to cancel a non-refundable fare because of the first Covid lockdown in 2020 and were kindly given a discount on this booking, which was very generous and much appreciated. Our driver for our return journey kept us informed of their arrival time via text. Not our first time using Mountain Drop-offs and will not be our last. Highly recommend.
Written March 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joannacrossy
Richmond, UK17 contributions
5.0 of 5 bubbles
Jun 2023 • Couples
Amazing customer service from Mountain Drop-offs!!! We suffered 2 cancelled flights and a delayed alternative flight in 1 day and Mountain Drop-offs were able to adjust our airport pick up easily and happily each time. When it became too late in the evening for their usual service to run they organised a private airport transfer at very little notice and at a reasonable price. On one occasion they even called us to tell us our flight had been cancelled - before the airline had even notified us?! A friendly and helpful team, drivers that are professional and drive safely and vehicles that are clean and suitably equipped. Highly recommended and will use on my next trip!
Written July 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anne Bernicchi
Woking, UK10 contributions
5.0 of 5 bubbles
Sep 2022
I travelled with Mountain drop offs from Geneva airport to Chamonix and back again a week later.I was so impressed by the service.They were punctual and efficient.The driver was professional and yet very friendly.I was dropped off at my door.
The bus was comfortable and I would definitely recommend their service.Their price is slightley higher,but I feel worth it.
Written September 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Amanda B
1 contribution
5.0 of 5 bubbles
Jul 2022 • Couples
A massive thank you to Mountain Drop-offs!! We were stranded at Le Fayet because we hadn’t realised there was a train strike. A train guard helped us buy tickets but then said we needed to take a bus but wouldn’t arrive at Geneve airport in time for our flight (4 hours later). Called Mountain Drip-Offs who were really very very helpful and a mini bus collected us from Le Fayet (15 minutes later) and took us to the airport arriving 2 and a half hours before our flight. 80 euros for two tickets a bargain at such short notice. Thank you so much Mountain Drop-Offs. Will book you again !!!
Written July 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wonka649
Traverse City, MI20 contributions
5.0 of 5 bubbles
Feb 2020 • Solo
Solid experience from initial online request through two pick-ups and drop-offs. Well coordinated between central booking, my hotel which recommends MDO, desk at airport and two drivers via mobile TXT. Good value with on time service, clean transport vans, friendly drivers. Highly recommended.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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