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Office de Tourisme du Lac d'Annecy

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  • Excellent55%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible2%
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Contact
1 rue Jean Jaures, 74000, Annecy, France
Website
+33 4 50 45 00 33
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Reviews (627)
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LanguageEnglish
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1 - 10 of 159 reviews
Reviewed 2 days ago

The tourist office is right inside this famous building of annecy. But they have fixed timings and not much information around. Pamphlets which are also available in hotel being kept there and some language issuesMore

Date of experience: July 2019
Thank ameyajoshi
Cyril_Z-G, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 2 days ago

Hello from lake Annecy, We took due note for your comment. The tourist office is not placed on the street but we are open all day from 9am to 6.30pm. As measure of sustainable development, few leaflets are avalaible but we have a lot of...More

Reviewed 3 days ago

Stayed in Geneva and booked a local bus which is better than going by train for a day trip. It was absolutely fantastic. Annecy is beautiful. Remember to take your passport with you as border police check.

Date of experience: August 2019
Thank Jillian H
Cyril_Z-G, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 2 days ago

Hello from lake Annecy, Thank you for this comment ! It's true that we have a realy nice town ! We hope to see you again,

Reviewed August 2, 2019

The tourism office is unable to address questions regarding tourist locations in the Haute-Savoie e.g. St-Jean d'Aulps. We also booked tickets for the festival in Menthon St Bernard where we had to wait an additional 15 minutes because the employee was waiting the end of...More

Date of experience: July 2019
Thank Kris S
Cyril_Z-G, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded August 3, 2019

Hello from Lake Annecy, We took due note for your dissatisfaction and are sorry for this bad experience. We don't have the list of Haute Savoie rentals. In order to give you proximity and quality information we limit our brochures rentals to the territory of...More

Reviewed May 31, 2019

Although a 5-8 minute walk from the Annecy train and bus station, the Tourism Office offers maps and good general advice as to how to maximize your time in town. Make sure to ask for a map of “off the beaten path” walking tours...helps to...More

Date of experience: May 2019
Thank ggsmac
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded June 5, 2019

Hello, Thank you for your contribution. We do have many documents that allow each of our visitors to have a wonderful stay. cordially

Reviewed January 15, 2019

Staffs were very friendly and helpful. We arrived to enquiry about the accommodation on the day, the staff recommended a nice, homey b&b with a fair price.

Date of experience: February 2018
Thank yogohowshou
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded January 17, 2019

Hello from Lake Annecy, Thank you for this very nice comment. Our advisors try to give you detailed information and advices to make your stay as pleasant as possible. We hope to see your again,

Reviewed October 2, 2018

We stopped in by accident as we had parked near the tourist center. Figured we would drop in to confirm some of our already identified places - he confirmed and suggested so much more. Great idea to visit here firstMore

Date of experience: September 2018
1  Thank Jeff S
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded October 4, 2018

Hello and thank you for this very nice comment. It is always a good idea to go to the Tourist Office, our advisors will give you detailed information and ideas or advice of visits to make your stay as pleasant as possible. We hope to...More

Reviewed August 26, 2018

Even in the high season they take time to explain and answer questions . Lots of information and guide to recommended places to visit and restaurants of good quality

Date of experience: August 2018
Thank Chris N
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded August 27, 2018

Hello Sir and Thank You for this remark. We hope you had a plaisant stay and we hope to see you again ! Cordialy.

Reviewed August 6, 2018

A very modern and well organised Info Office. Staff very helpful and provided us with lots of ideas of places to visit. . Don't have bus time tables, nor do the bus station, all on the internet, so we were told.More

Date of experience: July 2018
Thank jirah_10
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded August 7, 2018

Hello from Annecy Lake, Thank you for this pleasant comment. Depending of the destination we do not have all the time tables for the whole area, some bus companies do not give us paper time tables and insist to check on their web site. Sorry...More

Reviewed July 24, 2018 via mobile

Even though the building is large, this tourist office was a bit hard to find. But once found, the people were very helpful and spoke excellent English.

Date of experience: July 2018
1  Thank JenniferC715
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded July 25, 2018

Hello Lake Annecy and thank you for this comment. Looking forward to seeing you again in our beautiful region. Have a good summer.

Reviewed June 21, 2018

Really difficult to find some where to let dog cool down around this massive lake every where dogs are banned unless you can find a little area off the track would not have come if had known it was going to be so difficult to...More

Date of experience: June 2018
Thank susierut
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded June 22, 2018

We understand your dismay, many places are allowed with dogs on a leash. Our region as many regions in France have sensitive areas, where wild or domestic animals live peacefully. Dogs can go for a walk with their owner, but you must also respect these...More

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