We spent a few days in the Côte d’Azur and had a pre-arranged private tour scheduled. Little did we know there would be a "red warning" AKA flood watch due to big thunderstorms.
Thalis was our guide and communicated exceptionally to give us the option to modify our tour, cancel it, or move the times around. We decided to move the time and while the majority of planned excursion didn't happen because the majority of the sites were closed, we made the best of it.
Thalis made it fun, showed us what she could, did an excellent tour of Eze describing the history, happily took photos of us, pointed out hidden treasures that were still open, and did it with a smile.
We got to see Eze in a different way due to the storm, but that was okay as it wasn't as crowded as a result and we could take our time to stop where we wanted to and dig into the history.
Thalis drove us back to our hotel, let us drop our goods off, and took us to Nice where she went out of her way to find a delicious spot to have lunch, escorted us there and made sure we were set up with a great table.
We got an unexpected walking tour of Nice as she escorted us to the restaurant and made sure we were taken care of.
It could've been a horrible day, instead, Thalis turned lemons into lemonade while ensuring we had a great day regardless of the weather.