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Review Highlights
Overcharged and Poor Technology

It is a nightmare to register for this service. Had to do it twice as the first did not register my... read more

Reviewed 3 weeks ago
Samuel M
,
Auckland Central, New Zealand
via mobile
A funny way to explore the city

We wanted to explore the city,and decided to rent a bike to do so. We had a little hassle with... read more

Reviewed 4 days ago
trudemathisen
,
Lierskogen, Norway
via mobile
Read all 263 reviews
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Traveler Overview
  • Excellent14%
  • Very good17%
  • Average15%
  • Poor15%
  • Terrible39%
Travelers talk about
“card details”(5 reviews)
“bike rack”(4 reviews)
“access code”(2 reviews)
About
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Contact
17 avenue Thiers, 06102 Nice, France
Website
+33 4 93 72 06 06
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Reviews (263)
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All reviewscard detailsbike rackaccess codewhole processenglish languagecycle pathold townsubscriptiongearsauthorizationpedalexercise
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1 - 10 of 147 reviews
Reviewed 4 days ago via mobile

We wanted to explore the city,and decided to rent a bike to do so. We had a little hassle with releasing the bikes,but once we managed it was a very cool way to explore Nice. And very cheap. 1,5 euros .We rode from our hotel...More

Thank trudemathisen
Reviewed 4 days ago

They keep charging my credit card with only 1 euro each month and have no service in English. I can’t cancel it so I need to get a new credit card – with all the trouble that includes We never got to use it –...More

Thank Andy_6300
Reviewed 4 days ago

When you go to rent a bicycle you see clearly that it costs €1,50 per day. But all the rules and the terms and conditions where you agree by renting are in French. For non French speakers like me, no chance that you know for...More

Thank timasitheos
Reviewed 1 week ago

I spent lot of time and money for tha bikes. First i egister an account and get 3.5 euro taken (it was said it will be 2.5 euro) Went to station - staion didnt accept my phone number. Ok. I registred another account. Same story....More

Thank Andrea B
Reviewed 1 week ago via mobile

The worst bike sharing system I have ever used. System requires a working Sim to call a number in order to unlock a bike. One phone cannot rent two bikes. Not helpful for travellers. Even called the help desk who couldn't help (despite registering two...More

Thank Daniel V
Reviewed 3 weeks ago via mobile

Please just do not use it unless you want to ruin your day. Also the call desk guy was very unpleasant and unhelpful.

Thank Даша С
Reviewed 3 weeks ago

Double charged. System virtually impossible to work by me and concierge at hotel. We do not know if we locked up bikes properly as the screen was hard to read and ambiguous

Thank ralpho
Reviewed 3 weeks ago via mobile

It is a nightmare to register for this service. Had to do it twice as the first did not register my phone, however they had the decency to charge my card twice also. Throughout the day, random payments of 1 euro were removed from my...More

Thank Samuel M
Reviewed August 11, 2018 via mobile

I arrived at the train station having planned to cycle to the sea front. I wasn’t able to register beforehand as the site wouldn’t accept my UK post code. Nevertheless, from research, I new some cycle stations had the possibility of paying by credit card....More

2  Thank pal104
Reviewed August 4, 2018 via mobile

Velo Blue is a little bit antiquated. I could not get it to accept my phone number so I had to go to the main office and get a contact less card. Btw, there is NO sign outside the office that says Velo Blue. It...More

1  Thank Tom045
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Questions & Answers
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Ana Catarina G
September 2, 2018|
Answer
Response from Rzgd Z | Reviewed this property |
We solved this charge with our bank - they returned us money.
0
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pal104
June 17, 2018|
Answer
Response from Paul_UK | Reviewed this property |
Yes, it’s the fixed price each day and you have 20 minutes free each time you undock a bike until when you dock it again. The mobile app is helpful in explaining and giving a live view of available bikes and empty slots at... More
1
Vote
钰琪 詹
March 18, 2018|
Answer
Response from itsdaveengland | Reviewed this property |
You'll need to telephone the helpline on the payment booth. Many people have problems with card payments on these bicycles and for a long time. Nice council should do something but they don't seem to care....
0
Votes