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Musée du Calisson, Confiserie du Roy René

Musée du Calisson, Confiserie du Roy René

Musée du Calisson, Confiserie du Roy René
4.5
9:30 AM - 6:30 PM
Monday
9:30 AM - 1:00 PM
2:00 PM - 6:30 PM
Tuesday
9:30 AM - 6:30 PM
Wednesday
9:30 AM - 6:30 PM
Thursday
9:30 AM - 6:30 PM
Friday
9:30 AM - 6:30 PM
Saturday
9:30 AM - 6:30 PM
Sunday
10:00 AM - 12:30 PM
2:00 PM - 5:30 PM
About
Le Calisson est une confiserie unique qui a traversé l’histoire. Reconnu du patrimoine de la ville d’Aix-en-Provence et plus largement comme un des emblèmes gastronomiques de la Provence. Au sein de la récente fabrique des calissons du Roy René, se trouve le Musée du calisson. Celui-ci offre la découverte des premiers gestes pour la récolte des amandes jusqu’à la fabrication du calisson. Un espace qui surplombe les ateliers de fabrication et de conditionnement, visibles à travers de grandes baies vitrées.
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles358 reviews
Excellent
190
Very good
103
Average
41
Poor
17
Terrible
7

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Camper52565298169
1 contribution
1.0 of 5 bubbles
Jul 2021 • Family
Beautiful museum very rude and antipathetic host.

We were welcomed by a very rude person shouting around as our COVID pass was not scannable . We asked for her supervisor who let us in as she checked the pass was not French but totally legal. Later on, the visit (31.08, 10 am) was conducted by the same very rude, aggressive, lady who kept on asking children not to talk as many of them excited and happy were wondering around asking questions. Everyone could see that she did not like her job, most of the group parties were annoyed by her behavior! The museum should definitely find someone else who would love working on such a beautiful environment!
Written August 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Audrey C
1 contribution
2.0 of 5 bubbles
Mar 2024 • Business
A guided tour with schoolchildren which did not go well. The person in charge of the visit had little patience and became annoyed very quickly. The soundproofing of the room is poor because it resonates a lot so the slightest verbal exchange can be heard. How else can you do it when the tour is in French and half the group is foreign?
The sales manager was unfriendly to the group and did not allow the opportunity to wander around the store: if you don't buy, you don't come in.....
If the company does not want to receive schoolchildren, it must be specified, if it is necessary to make several groups to have a better quality visit, it must also be specified in advance. Our foreign correspondents are very disappointed.
Google
Written March 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour, Nous vous remercions pour votre retour et sommes désolés que votre expérience au sein de notre fabrique n'ait pas répondu à votre attente. Nous recevons plus de 2000 élèves par an au sein du musée, de la maternelle au lycée. Les guides sont donc habitués à recevoir ce type de public et adaptent la visite en conséquence. . Votre groupe était, en effet, important (plus de 50 personnes). Vos élèves, étant des lycéens, la séparation en deux groupes n'est habituellement pas necessaire. Nous le faisons automatiquement pour les enfants plus jeunes, dont la capacité d'attention est plus faible. L'excitation des élèves, due à la sortie scolaire, est compréhensible. Cependant, comme vous le soulignez, les sons résonnent dans la salle du musée et donc les discussions des visiteurs pendant la visite guidée est très dérangeante pour le groupe et le guide. En raison de la présence potentielle d'autres clients et pour une question de fluidité de circulation, nous ne finissons pas toujours la visite dans la boutique. Néanmoins, nous prenons en compte votre remarque et il est vrai qu'il est important que vous puissiez découvrir aussi la boutique de notre entreprise. Nous restons à votre disposition pour échanger davantage et nous espérons vous revoir bientôt dans notre Musée du Calisson.
Written March 20, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sightseer64459490044
1 contribution
1.0 of 5 bubbles
Jul 2023 • Solo
I ordered 6 boxes of Navette Cookies to Canada. When they arrived I observed that all 6 boxes expire in less than ONE MONTH. I have emailed Le Roi Rene but no response from them. I guess they don’t care about customer service or their reputation. Even dog food is not sold with less than 30 days expiry and when grocery shops have food close to expiry, it is sold at big discount. I paid full price and look what I got!!!
Buyers beware of Le Roi Rene if you plan to trust them with online ordering.
Written July 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jean-michel F
Marseille, France128 contributions
5.0 of 5 bubbles
Aug 2023 • Family
Very nice visit to the museum where we learn a lot about the making and history of calisson.
To do when you come to the region.
The visit lasts approximately 45 minutes.
The shop offers products that we are not used to finding in a traditional store even in the Paca region.
Google
Written August 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour,@ jmimi79 Toute l’équipe du la Confiserie du Roy René vous remercie pour votre message. Nous nous réjouissons de savoir que vous avez apprécié notre visite guidée. Nous espérons vous revoir bientôt dans notre Musée du Calisson.
Written December 29, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hakim S
1 contribution
5.0 of 5 bubbles
Nov 2023 • Family
Clear, precise explanation, pleasant speech rate allowing good understanding.
Lots of patience on the part of this young guide in the face of little attentive children. Bravo to her, great continuation.
Signed the Bearded
Google
Written November 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour,@787hakims Toute l’équipe du la Confiserie du Roy René vous remercie pour votre message. Nous nous réjouissons de savoir que vous avez apprécié notre visite guidée ! Nous espérons vous revoir bientôt dans notre Musée du Calisson.
Written December 29, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Augustin G
1 contribution
5.0 of 5 bubbles
Aug 2024 • Couples
We had the opportunity to visit the Calisson Museum, it was great!

The full explanations allow us to understand the history of the company and the manufacturing process.

The Guide was very nice and very clear.

The shop was stocked with a multitude of delicacies 😍

I highly recommend
Automatically translated
Written August 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour, Toute l’équipe de la Confiserie du Roy René vous remercie pour votre message. Nous nous réjouissons de savoir que vous avez apprécié notre musée, notre boutique et votre visite guidée. Nous espérons vous revoir bientôt dans notre Confiserie Le Roy René.
Written August 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

leia95
Paris, France6 contributions
5.0 of 5 bubbles
Aug 2023 • Friends
Excellent visit made. The guide, director of communications for the company, made this visit fascinating. Special mention for the company's eco-responsible commitment but also for the desire to preserve French know-how. Go there with your eyes closed and what's more, you'll taste some tasty sweets during the visit before letting yourself be tempted by the shop 😉
Google
Written August 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour,@leia95 Toute l’équipe du la Confiserie du Roy René vous remercie pour votre message. Nous nous réjouissons de savoir que vous avez apprécié notre visite guidée. Nous espérons vous revoir bientôt dans notre Musée du Calisson.
Written December 29, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lanxlad
Washington DC, DC327 contributions
5.0 of 5 bubbles
May 2019 • Couples
We needed to buy a gift for our hosts. A wide variety of very good marzipan not readily available elsewhere and very tasty. Helpful staff.
Written August 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ines
Budapest, Hungary90 contributions
5.0 of 5 bubbles
Apr 2018 • Couples
I knew about calissons and wasn't sure what this place could offer, how wrong was I! This is the place where they produce this city's specialty sweets. On the top floor you'll find the free entry museum which walks you through the process of production and presents the history of the brand. Also you can oversee the manufacturing process from above direct if you visit on a working day. Can be very interesting for kids as well. Of course you will find a factory store as well with a wonderful selection of tastes, gift sets, boxes. Glad we visited.
Written April 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bob R
61 contributions
3.0 of 5 bubbles
Sep 2019
Just for fun because we were in the area, we stopped here and enjoyed watching this famous and delicious snack be made. Very interesting process and worth an hour or so of your time. Of course, had to buy a box but well worth it.
Written October 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Bob R, Thank you very much for your comment. We are very glad that you enjoyed your experience in our Calisson Museum. Have a nice day !
Written October 31, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Musée du Calisson, Confiserie du Roy René - All You Need to Know BEFORE You Go (2024)

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