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Office de Tourisme d’Aix-en-Provence

Closed Now: 8:30 AM - 7:00 PM
Open today: 8:30 AM - 7:00 PM
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Traveler Overview
  • Excellent56%
  • Very good31%
  • Average7%
  • Poor4%
  • Terrible2%
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About
In an ideal location between the old town and the newer quarters, the Aix-en-Provence Tourist Office is the starting-point for a successful trip to our region. Since it opened in 1969, Aix-en-Provence Tourist Office has been providing visitors with...more
Closed Now
Hours Today: 8:30 AM - 7:00 PM
Contact
300 avenue Giuseppe Verdi, 13605, Aix-en-Provence, France
Website
+33 4 42 16 11 61
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Reviews (605)
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LanguageEnglish
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Traveler rating
149
67
18
15
7
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All reviews tourist office very helpful staff english speaking staff questions answered maps and information book tours modern building speak french cours mirabeau walking tour cezanne's studio day tour ralph aix multilingual tourists enquiries
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1 - 10 of 256 reviews
Reviewed 3 days ago

A large office in the centre of the city, with a gift shop selling a wide variety of items. Staff very helpful.

Date of experience: September 2019
Thank Dunker5
Reviewed 2 weeks ago

Good service from a friendly and knowledgeable staff. You should use this place just to support them.

Date of experience: September 2019
Thank 462lux
OfficedeTourismeAix, La Direction de l'Office de Tourisme at Office de Tourisme d’Aix-en-Provence, responded to this reviewResponded 2 weeks ago

Thanks so much for your great review and your kind compliments for the staff. Hope to see you again! Best wishes,

Reviewed 2 weeks ago

We've been coming to Aix for over 55 years. Today we stopped at the Office de Tourisme to pick up some maps. After a half-hour with Ralph, we learned about the shuttle bus from Aix to the Marsailles airport (we've been driving it all these...More

Date of experience: September 2019
Thank chitownsue1246
aixenprovencetourism, La Direction de l'Office de Tourisme d'Aix en Provence at Office de Tourisme d’Aix-en-Provence, responded to this reviewResponded 2 weeks ago

Thanks so much for your great review and your kind compliments about Ralph. We’re glad to hear you had a good time. Hope to see you again! All the best,

Reviewed 4 weeks ago

We finally wandered over to this Office de Tourisme deciding we wanted to plan part of our days in Aix. The staff was so friendly; gave us numerous options for things to do; provided us with a map; and answered all of our questions. We...More

Date of experience: August 2019
Thank library48
aixenprovencetourism, La Direction de l'Office de Tourisme at Office de Tourisme d’Aix-en-Provence, responded to this reviewResponded 3 weeks ago

Thanks so much for your great review and your kind compliments. We’re glad to hear you had a good time. Hope to see you again sometime! All the best,

Reviewed August 12, 2019

Located in an easy-to-find part of town, this is a large office, airconditioned, and with many staff to help you find information or tours.

Date of experience: June 2019
Thank MeredithAussie
aixenprovencetourism, La Direction de l'Office de Tourisme at Office de Tourisme d’Aix-en-Provence, responded to this reviewResponded 3 weeks ago

Thanks so much for your great review and your kind compliments. We’re glad to hear you had a good time. Hope to see you again! All the best,

Reviewed August 5, 2019

Staff generally speaks English, as well as German, French and Italian. They have plenty of information and can make arrangements for tours. Opening hours are good.

Date of experience: May 2019
Thank Lanxlad
Reviewed August 1, 2019

We arrived in Aix for a three night stay, to be told that we could not check in to our booked accommodation. We didn’t know what to do, so we went to the tourism office. A wonderful man by the name of Ralph helped us...More

Date of experience: July 2019
Thank Maree M
Reviewed July 27, 2019 via mobile

Do not miss an opportunity to learn from this wonderful young man. His patient instruction followed by his carefully guided city tour kept our family of five, ages 12 to 78, safe, informed, and entertained! This event was our family favorite and so is Nicolas!

Date of experience: June 2019
Thank jlanfrey
Reviewed July 17, 2019

this is the second visit to Aix and we used the services of the tourist center both times as they are very professional and have the most options. We booked two wine tours and a city walk and verY GLAD`

Date of experience: June 2019
1  Thank janehthomson1
Reviewed July 9, 2019 via mobile

Extremely knowledgeable and helpful, employees speak multiple languages, they provide maps, public transportation timetables, information about and booking of tours, and much more. One agent even put us in touch with her colleague who participated in an app-based car share, because we were considering renting...More

Date of experience: June 2019
Thank LGTravelz
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Questions & Answers
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Thomas S
June 7, 2018|
AnswerShow all 2 answers
Response from Carol S | Reviewed this property |
We stayed in a home exchange In Le Tholonet, not in the center of Aix. Aix is not on the water (I assume you are arriving in Marseille), but there is bus service from downtown Marseille to downtown Aix. It is certain to be a... More
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