Office de Tourisme d’Aix-en-Provence
Office de Tourisme d’Aix-en-Provence
Office de Tourisme d’Aix-en-Provence
4.5
8:30 AM - 6:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM
About
In an ideal location between the old town and the newer quarters, the Aix-en-Provence Tourist Office is the starting-point for a successful trip to our region. Since it opened in 1969, Aix-en-Provence Tourist Office has been providing visitors with advice and directions as well as information before and during their stay. In 1997, it was the first in France to be certified for the quality of its service and moved to new premises in November 2011 to offer its visitors (739,623 people in 2013) a larger area which now includes, in addition to the traditional assistance from our staff, digital assistance, a display area and a shop.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
674 reviews
Excellent
364
Very good
207
Average
55
Poor
30
Terrible
18
wwrj
St. Albert, Canada132 contributions
Jul 2022
This facility gives tourism information new meaning. It is huge, modern, air-conditioned and full of great information. Moreover, the staff ben over backwards to make sure you have all the information you need.
Written August 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Marilyn, thanks so much for your great review and your kind compliments. We’re glad to read you had a good time. Hope to see you again, All the best,
Marianne
Written August 9, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liam
13 contributions
Mar 2023 • Solo
I was impressed by the staff here. I received some great advice on sites to see in the city, markets and parks. I bought the city pass and booked walking tours here. The people working here are friendly and helpful.
Written March 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for your great review and your kind compliments about the staff. We’re glad to hear you had a good time. Hope to see you again! All the best,
Florence, responsable qualité
Written March 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William P
Glendale, AZ1,250 contributions
Oct 2021
This is the first stop we try to make in a new city. The tourist office always has very good information on what to see and when to see it. They recommended the little city train, which we took, in order to get oriented. Wise choice!
Written October 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for your great review and your kind compliments. Hope to see you again!
All the best,
Florence
Written December 8, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dimitris L
Sydney, Australia50,924 contributions
Aug 2019
It's a big building and was quite busy when we got there. We asked for some general information and the best things to see. The staff were quite helpful despite the fact they looked rather overworked. They had a professional manner and offered some good advice.
Written July 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for your great review and your kind compliments.
We’re glad to read you had a good time.
Hope to see you again, All the best,
Written July 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richjjohn
Munich, Germany244 contributions
Jul 2017 • Couples
We arrived on the Aix Market day and while my wife walked through the Market I stopped at the Tourist office. I was promptly waited on and in a few minutes I had my questions answered, got all the brochures and maps I needed, and even booked a tour of Marseille for the next morning.
Written July 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gloria M
62 contributions
Oct 2018
I am pretty much anti-tours in general. The staff here is outstanding and helpful. The woman helped me book a tour for Cassis and Marseille was a gem. This tour was 95 euros. The tour was small- 6 people- Roman, our guide held a wealth of knowledge and history about both cities. He was so helpful. I learned so much from him. He needs to be awarded for his intelligence. He was unobtrusive but extremely knowledgeable. This was soooo worth the money.
Written October 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
janehthomson1
84 contributions
Jun 2019 • Family
this is the second visit to Aix and we used the services of the tourist center both times as they are very professional and have the most options. We booked two wine tours and a city walk and verY GLAD`
Written July 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ADFUN17
Des Moines, IA2 contributions
Oct 2018 • Couples
I accidentally left my handbag inside the toilette cabinet outside of the tourist office. It became permanently locked and out of service. Ralph Ruiz from the tourist office was kind enough to call the maintenance personnel and arrange for them to come to Aix and retrieve my handbag the same day. He was so helpful and kind when I explained my tale of woe!
Thank you to all of the staff at the tourist office for helping us get our vacation back on track!
Thank you to all of the staff at the tourist office for helping us get our vacation back on track!
Written October 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trish S
London, UK18 contributions
Jun 2018 • Solo
You will go a long way before you find such an excellent Tourist Information resource. Fabulous staff who are so helpful. Everybody spoke English ( my mother tongue) and so professional and helpful. In addition, the Office is housed in a wonderful, air-conditioned building. A wonderful space to gather all the information you might need to enhance a stay in Aix.
Written July 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SolarAraras
Petropolis, RJ38 contributions
Sep 2017 • Couples
We took the tour of four towns in the Luberon Park area about 40 minutes drive from Aix. These towns offer amazing views, beauty, elegance and history - well worth the price of about USD $75 per person for a very full day.
Written September 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
is there a market on Saturdays in central,part of Aix-de-Provence? We are coming April 2024
Written June 2, 2023
Yes, market every day there, I believe and Saturday is a big one on Cours Mirabou, main street. It’s different in that there is a lot of clothing, hats etc. Not just food. There may be more than one market in Aix.
Written June 3, 2023
How far are you from the docks we are coming by Royal Caribbean
Written June 7, 2018
We stayed in a home exchange In Le Tholonet, not in the center of Aix. Aix is not on the water (I assume you are arriving in Marseille), but there is bus service from downtown Marseille to downtown Aix. It is certain to be a lot less expensive than a taxi. I imagine the busses depart not too far from the dock in Marseille. And, if you are really in a suburb of Aix, there is frequent, inexpensive, comfortable, and reliable bus service (1 euro, and 20 cents, often).
Written June 7, 2018
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