Went there with family for a relaxing time, but actually left disappointed. We had booked a package consisting of access to the spa, lunch at the Orangerie and an essential oil treatment. First of all, I was disappointed to find out there is not even...More

was very disappointed with my experience. I have a package of 4 difference services, each involving water, resulting in the need to dry off afterwards. I was provided one, tiny hand towel for the entire day. After each service, the little towel was sopping wet....More

Very good service even nightime jean pascal at the reception been brilliant very kind very helpfull i recommand this hotel.

I went there in late September for the option "Forfait AquaZen 4 soins à l'Eau de Source" where I could choose 4 treatments (massages and baths). Everything was nice and relaxing but the water in the outdoor pool was to cold to enter - strange...More

They got me in with little warning, I wandered in the night before my desired date requesting an appointment. They had a pretty good number of options on the 'menu.' I signed up for four treatments and access to the spa shared with the attached...More

I have been living in Aix for 6 weeks now and decided, despite the mixed reviews to give Thermes a shot. I booked two services: a "strong" massage and a manicure. My 60 minute massage was relaxing and the therapist was perfectly nice. But it...More

We had booked a couples massage on our last day in Aix. We both came down a cold and decided to cancel. The manager refused to refund our $60 Euro deposit. They were fully booked for days so I am sure they could fill our...More