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Martell Cognac's Visitors Center

Open Now: 10:00 AM - 7:00 PM
Open today: 10:00 AM - 7:00 PM
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About
Crossing the threshold of the Martell House, in Cognac, means entering into a unique story. It is the story of a man, Jean Martell who founded his cognac house, in 1715 under the reign of Louis XIV. It is the story of a house which, from one...more
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Hours Today: 10:00 AM - 7:00 PM
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Contact
16 avenue Paul Firino Martell, 16100 Cognac, France
Website
+33 5 45 36 34 98
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Ways to Experience Martell Cognac's Visitors Center
Reviews (222)
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All reviewsvery interesting tourdistillery processenglish tourcognac housemacaroonstasting sessiontasting areacharming guidesmall groupprivate tourtasting roomtoursproductsendhistoryinformationbottle
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1 - 10 of 105 reviews
Reviewed 1 week ago via mobile

Thank you for tourist friendly working hours! Friday night when all city of Cognac already sleeps, the bar of factory Martel is still open and offers nice meal, drinks and wonderful sunset views from skybar

Thank Laura J
Reviewed 4 weeks ago via mobile

For someone who much prefers wine I deposited the family at hotel and went in search of Cognac. What else to do when here? Vanessa our guide was excellent, very informative and knowledgeable and able to answer any of the questions asked by the group...More

1  Thank TJ A
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 2 weeks ago

Dear TJA, Thank you very much for your nice comment. We are really happy you enjoyed your time with us, from the beginning to the end ! We wish you a very nice week-end, Best regards, Martell's guides

Reviewed August 15, 2018 via mobile

Visit is very informative, a combination of the history of the Martell House, the oldest of the Cognac houses and the distillery process. It is fascinating to learn about the Crus ( Borderies, Grand Cru, Petite Champagne) selected and how Cognac is blended from old...More

Thank Quentin L
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded 4 weeks ago

Dear Quentin L, Thank you very much for sharing your experience on TripAdvisor. We are really glad you enjoyed your time with us and appreciated our heritage, know-how and cognacs ! We wish you a very nice summer, Best regards, The Martell's guides.

Reviewed August 9, 2018 via mobile

We visited the Martell house whilst on holiday in La Rochelle. Our guide, Joanna, was fantastic and was extremely knowledgeable indeed. The visit was a good mix of history as well as the process of making the cognac. It was fascinating to know more about...More

Thank Josiane1
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded August 12, 2018

Dear Josiane, Thank you very much for sharing your experience on TripAdvisor, we are really glad you enjoyed it ! It was a pleasure being your guide and having you discover our know-how and patrimony. We wish you a very nice summer ! Best regards,...More

Reviewed August 7, 2018 via mobile

No criticism of the quality of the refurbishment of this cocktail bar terrace area with a great panorama to the N,E,S & W of Cognac. However how they can call it a cocktail bar is beyond belief. I could do better in my back room...More

Thank sigoLondon
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded August 12, 2018

Dear sigoLondon, We are sorry your experience at the Indigo Bar did not raise to your expectations and that you were disappointed by your cocktails. However, this TripAdvisor page belongs to the Visitors' Center and not the Indigo Bar... We will transfer your comment to...More

Reviewed July 10, 2018 via mobile

My husband and I chose to tour Martells and were not disappointed. The entrance is stunning and modern; the other buildings were old and beautiful. Tasting was great, too. Not to be missed, and the fellow leading the tour was very knowledgeable.

Thank gaillorene
Visites M, Guide at Martell Cognac's Visitors Center, responded to this reviewResponded July 11, 2018

Dear Gaillorene, Thank you very much for sharing your nice comment on your visit. We are glad you enjoyed your time at Martell... as well as our special heritage ! We wish you all the best, The Martell guides 2018.

Reviewed July 2, 2018

This place if well worth a visit. The staff is very cordial. Excellent flight of Cognacs. Very interesting tour.

Thank TravelProDC
Visites M, Guides at Martell Cognac's Visitors Center, responded to this reviewResponded July 25, 2018

Dear TravelProDC, Thank you very much for your nice comment, we are glad you enjoyed your time visiting our cellars and tasting our cognacs ! We wish a very nice summer, Best regards, Martell's guides team.

Reviewed April 30, 2018

The tour was incredible , our tour guide Vanessa, the visitor staff, and as always the cognac tasting exceeded our expectations! Thank you again Vanessa @Martell for an amazing memory!

1  Thank Mari D
Reviewed April 6, 2018

Definitely worth a visit and I would choose the XO experience .Wonderful tour thanks to Jeremy and an educational event highly recommended.The tasting was first rate and taught me how to drink the Cognac correctly and surprisingly it goes well with sweet macrons.Also goes well...More

Thank stephen w
Reviewed December 19, 2017

It was my second visit of a cognac factory in the region. The excursion was very lively, lots of interesting things to see and learn. I was impressed the most by the part of the cellar where there are hundreds of different liquids (eau de...More

Thank Reloncher
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Questions & Answers
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ElksE
July 27, 2018|
Answer
Response from Visites M | Property representative |
Dear Elks E, Thank you for your interest in Martell ! The Craftmanship tour includes the visit of our historical cellars, the bottling of your own Noblige Cognac (20cl) and a double tasting of the Noblige, neat and as a... More
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debsy072018
February 19, 2018|
AnswerShow all 2 answers
Response from Visites M | Property representative |
Dear Sir, Madam, Thank you for your question and for your interest in our visits. It is indeed recommended to book in advance. All of our slots are available online on our website. Do not hesitate to contact us for any... More
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