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Martell Cognac

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Address: place Edouard Martell, 16100 Cognac, France
Phone Number: +33 5 45 36 34 98
Website

TripAdvisor Reviewer Highlights

Read all 127 reviews
Visitor rating
  • 40
    Excellent
  • 24
    Very good
  • 1
    Average
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    Poor
  • 1
    Terrible
Charming guide and wonderful place

There are various tours during the day, in different languages. Irine is the best tour guide I have ever seen, she was absolutley lovely, pleasant, knowledgable and polite. Our... read more

5 of 5 starsReviewed 6 days ago
james1975r
,
Boston, Massachusetts

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127 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Boston, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

There are various tours during the day, in different languages. Irine is the best tour guide I have ever seen, she was absolutley lovely, pleasant, knowledgable and polite. Our tour was informative and filled with fascinating history. There are exhibits and demonstrations throughout the tour. After your exploration of the Martell house, you’ll enjoy a tasting of the cognacs. You’ll... More 

Helpful?
Thank james1975r
Southampton, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Fantastic guided tour in English by Celia. Really enthusiastic and informative and a tasting session to round it off. Superb quality at a great price for a tour lasting over an hour.

Helpful?
Thank carter1964steve
Visites M, Guide at Martell Cognac, responded to this review

Thank you very much for your kindly comment, it was my pleasure to be your guide. I'm glad that you had a good time at Martell and enjoyed your cognac. I look forward to welcoming you again in the futre :) Thank you so much again! Best regards, Célia More 

1 review
5 of 5 stars Reviewed 1 week ago

Johanna our tour and tasting guide was simply excellent and deserves 110% out of 100%. Her English was perfect and she was very well informed about the products.

Helpful?
Thank Diana J
Visites M, Guide at Martell Cognac, responded to this review

Dear Diana, Thank you very much for your nice comment, we are all very happy you enjoyed your experience and had a wonderful time at Martell ! The team will be glad to welcome you again soon. Kind regards, Joanna, guide at Martell. More 

Sydney, Australia
Level Contributor
57 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked an English language tour in advance and we recommend you email in advance and arrange this. The tour was excellent. The plant is now not operating but has been left to allow inspections. It is interesting but it is a little disappointing that the plant is not operating. There is a demonstration still. The tour finishes with a... More 

Helpful?
Thank Peter A
Visites M, Responsable relations publiques at Martell Cognac, responded to this review

Dear Peter, Thank you for giving us a comment regarding your nice experience with Martell. We appreciate your chosen of visiting us. We look forward to seeing you again and wishing to give you a better experience next time! Best regards, The team visits Martell More 

Perth, Western Australia, Australia
Level Contributor
34 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This visit is a must. There is so much to learn about the history and manufacture of this fine product, and a tasting is included in the reasonable entry price.

Helpful?
Thank Maureen H
Visites M, Guide at Martell Cognac, responded to this review

Dear Maureen, Thank you for the nice comment and the time you've taken to write about us. We are glad to know that you had a great time at Martell and to learn about the history of Cognac. Hope to welcome you again very soon. Best regards, The team visits Martell More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great tour at Martell house, very instructive. The staff is very welcoming and friendly, and our guide Célia was very helpfull and knowledgeable. Great tasting at the end of the tour!

Helpful?
Thank JUsseglio-Viretta
Visites M, Guide at Martell Cognac, responded to this review

Dear JUsseglio-Viretta, Thank you for taking your time to give us a nice comment. I'm pleased to know that you enjoyed your XOs at the end of the tour. I look forward to your future visit at Martell. See you next time! Warm regards, Célia More 

uk,london
Level Contributor
45 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Martell is a sizeable producer and this is their original buildings. There are some interesting artifacs, the ageing and blending process, storage of the barrels, losses to evaporation and the various grades of the product itself. I was impressed with the grotto and boats used to transport products to the sea ports. An excellent tasting at the end of the... More 

Helpful?
Thank fortysix
Visites M, guide at Martell Cognac, responded to this review

Dear Fortysix, Thank you for your comment, we are pleased to know that you had a good time and enjoyed your tasting at Martell. Cognac is a historical brandy, full of stories. We hope that you will come back to Cognac again and enjoy Martell's cognac very soon! Best regards, The team visits Martell More 

Brisbane Region, Australia
Level Contributor
53 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 13, 2016

The tour guide / presenter was very informative and professional. The history of the establishment ie from its foundation to present day is well preserved and presented. This is a must for any Cognac lover. The bonus is to purchase a bottle to bring back home.

Helpful?
Thank SharkyQ
Visites M, guide at Martell Cognac, responded to this review

Dear SharkyQ Thank you for your compliment, it's our pleasure to welcome you at Martell. We are happy to know that you had a great time with us. Hope next time when you come back to Cognac, will visit Martell again! Best regards, The team visits Martell More 

Falkirk
Level Contributor
47 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 1, 2016

We won a competition with Martell, the visit to here was excellent, tasting the cognac was wonderful, we were treated so well, would recommend a visit

Helpful?
Thank Jackie M
Level Contributor
197 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 26, 2016

We stopped by on whim when we hit the tiny town of cognac. The English tour was in about 2 hours so we decided to just look around the main receiving room for guests which also had some very nice displays of 300 year cognac locked up in the back area. There was other very unique items like the traveling... More 

Helpful?
Thank John N

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