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Address: Quai Richard Hennessy | 8 Rue Richonne, 16100 Cognac, France
Phone Number: 00 33 5 45 35 72 68
Website
Description:

Tour the warehouse and learn how cognac is produced, take a boat trip to...

Tour the warehouse and learn how cognac is produced, take a boat trip to the company museum and visit the company boutique.

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TripAdvisor Reviewer Highlights

Read all 164 reviews
Visitor rating
  • 42
    Excellent
  • 44
    Very good
  • 6
    Average
  • 5
    Poor
  • 1
    Terrible
Good Informative tour

We had been to one of the other Cognac distilleries 18 years ago when we had the kids in tow thought we we do it again without. This was very similar but with a twist to a make... read more

5 of 5 starsReviewed yesterday
Stephen S
,
Leeds, United Kingdom
via mobile

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164 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Leeds, United Kingdom
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We had been to one of the other Cognac distilleries 18 years ago when we had the kids in tow thought we we do it again without. This was very similar but with a twist to a make use of modern technology and as in other reviews to put a marketing spin on the world. The guide on the English... More 

Helpful?
Thank Stephen S
Leciseterhire
Level Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We decided on a tour of the Hennessy house more by luck than good judgement but we're very pleasantly surprised. Arriving with no booking meant we had about a 45 min wait for the next tour in English which gave us just enough time to walk through the the lovely gardens at the Hotel Du Ville. The tour started late... More 

Helpful?
Thank Jane L
Princeton Junction, New Jersey
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hennessy exhibition was beautifully presented and very informative. The use of technology in the exhibition and in the warehouse was excellent. Our guide was very knowledgeable and, as was our hope, we better understand how cognac is made and its history. There was a tasting at the end of the tour that was also very informative. The tour ended... More 

Helpful?
1 Thank Cartarine G
Boston, Massachusetts
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

Our recent experience at Hennessy was disapppointing! Too much advertisement and you pay for it! You learn few things! Their VS is a poor cognac, I don’t know how you can taste it!

Helpful?
Thank james1975r
Selkirk, NY
Level Contributor
163 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago

We began our visit with a walk through the Hennessy exhibition a very technology driven artistic experience. Our distillery tour also featured some very creative technology pieces but did include a visit to the warehouse located a very short boat ride across the river from the visitors center. This was followed by a tasting and options to purchase the different... More 

Helpful?
Thank liketotravel010
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

An unplanned visit ( or so my wife thought ) but we arrived without pre-booking and were able to join the English speaking tour with only a short wait. The staff were very attentive and well trained although our tour guides English was so heavily accented that we didn't catch all she was saying. The cellars in particular are special... More 

Helpful?
2 Thank Richard K
Halesowen, United Kingdom
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the tour in advance which is advisable and our guide was very knowledgeable. A very interesting tour although we felt a lot of it was unnecessary, a bit too much technology, such as the short the film in the dome? I just couldn't see the point other than to show the brand as being young and trendy. Another... More 

Helpful?
Thank Lande6
Perth, Western Australia, Australia
Level Contributor
34 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All of our visits to the various makers of cognac have been worthwhile, but this visit offered even more for the tourist. It started with a free tour with a portable guide in the language of choice of the very interesting museum. The paid visit started with a guided boat trip on the Charente to the renovated ceramic factory where... More 

Helpful?
Thank Maureen H
London, United Kingdom
Level Contributor
492 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 268 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

They won't let you forget here that Hennessy is part of LVMH, and the tour is very sleek, especially the part where you are taken back to the history of the cognac, and how it is made. Our guide was super knowledgeable and very friendly. Nice setting on the river makes this a great tour if you want to hear... More 

Helpful?
Thank whiterabbitjb
Level Contributor
200 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Looked wonderful and we tried to do a tour but missed English one, so we looked around and enjoyed chatting with the staff. Will try next trip to plan an appointment to get on a tour.

Helpful?
Thank John N

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?