Casino Barrière Trouville
Casino Barrière Trouville
3.5
9:30 AM - 4:00 AM
Monday
9:30 AM - 3:00 AM
Tuesday
9:30 AM - 3:00 AM
Wednesday
9:30 AM - 3:00 AM
Thursday
9:30 AM - 3:00 AM
Friday
9:30 AM - 3:00 AM
Saturday
9:30 AM - 4:00 AM
Sunday
9:30 AM - 3:00 AM
About
Idéalement situé entre le port de pêche et la Reine des plages, la superbe façade de 25 mètres de hauteur du Palais des Jeux attire votre regard. Passez sous la délicate marquise de l’entrée et découvrez de grands volumes soulignés par des moulures et une belle hauteur sous plafond de 10 à 18m. Avec son ambiance vivante, le Casino Barrière Trouville se fait l'écho de la convivialité légendaire de la cité balnéaire. Le Casino de Trouville, c'est : 200 Machines à sous, 1 espace de Jeux électroniques (Black-Jack & Roulette anglaise), 8 tables de jeu (Blackjack, Roulette anglaise, Roue de la Chance et Ultimate Poker), mais aussi, un restaurant la Villatara et des salons de réceptions : Les Gouverneurs et la Mezzanine de la Villatara.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
3.5
711 reviews
Excellent
167
Very good
294
Average
140
Poor
63
Terrible
47
These reviews have been automatically translated from their original language.
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Idilozturk
3 contributions
May 2024 • Family
We were at the restaurant first then planning to go inside the casino with my parents yesterday. My father is 74 years old and my is 64 and i’m 40. First of all, the staff cannot speak a single word of english. When we ordered a wine telling them to be a white fumee, they bring us a demi sweet wine. Then they opened a new bottle after we say that we don’t ordered a sweet wine. We asked for a beer for my father but only after reminding them twice they bring it. They don’t even understand few words of English when we ask an olive oil for the salad. Anyways, we asked them if we can smoke inside the casino and the waitress told us that we can. So my father goes to the entrance for a smoke and asks the guard if he can smoke inside and he says ok. But after a while a so called patronizing chief of something comes and warns my father not to smoke. My father insists that the guard allowed him to. So the verbal fight starts and they kicked us out the restaurant. I was explaining to him that his colleagues told us that ee can smoke he told me with a gesture that he cannot understand me and he says that this is France you should talk in French. This person and the guard who lies stating that he did not allow my father to smoke are so rude and ignorant people. They don’t know how to communicate and because of their ignorence and lack of language capability the only solution that they found was to kick us out so rudely. I will nor recommend this place and i will also write a complaint to the management of the casino and the hotel too. We didn’t do anything but they dared to kick us as afamily feom the restaurant and not even trying to communicate. Don’t go there and don’t make these kind of people to gain money from you.
Written May 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer
We are sorry to read your comment and that your experience did not meet your expectations.
Please notice, that we attach the greatest importance to the satisfaction of our customers by committing to providing impeccable quality of welcome and services.
We regret that misunderstanding has led to such a situation.
It is in fact prohibited to smoke or vape in our establishment and outside the smoking cabins.
We remain at your disposal if you wish to communicate at the email : accueil-trouville@groupebarriere.com.
Best regards
Written July 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jean-Pierre P
Malakoff, France18 contributions
Apr 2024 • Couples
LEGEND’AIRS April 6, 2024
In a warm setting with festive lights, a beautiful story makes us relive the best music of recent years. It is illustrated with well-chosen and remarkably executed songs and choreographies which follow one another throughout the show.
During an excellent dinner served with speed and attention by a team as discreet as they are efficient, the story is punctuated by surprising and stunning mentalism sessions which spice up this evening.
Accompanied “live” by great musicians, well-known tunes are taken up in chorus by a won over audience who actively participate by singing them and often also punctuating them with their applause.
Emotion, wonder and a touch of nostalgia are there.
An evening that will be remembered for a long time.
Jean-Pierre and Martine
In a warm setting with festive lights, a beautiful story makes us relive the best music of recent years. It is illustrated with well-chosen and remarkably executed songs and choreographies which follow one another throughout the show.
During an excellent dinner served with speed and attention by a team as discreet as they are efficient, the story is punctuated by surprising and stunning mentalism sessions which spice up this evening.
Accompanied “live” by great musicians, well-known tunes are taken up in chorus by a won over audience who actively participate by singing them and often also punctuating them with their applause.
Emotion, wonder and a touch of nostalgia are there.
An evening that will be remembered for a long time.
Jean-Pierre and Martine
Written April 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cher Jean-Pierre, Chère Martine,
C'est avec un immense plaisir que nous prenons connaissance de votre commentaire et vous en remercions vivement.
Nous transmettons sans plus attendre vos compliments aux équipes et sommes ravis que ce moment passé en notre compagnie reste gravé dans votre mémoire.
Espérant vous accueillir pour d'autres moments tout aussi festifs,
Bien cordialement
Written April 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flo
18 contributions
Nov 2023 • Couples
My opinion will be on the restaurant having nothing to complain about the machine room nor the very polite and smiling staff. So the restaurant... we know, we've already had little things that upset us but this goes beyond everything and other customers were also unhappy. We had an aperitif accompanied by a good sharing board with cheese and cold meats. Then, I chose monkfish from the menu. Dry, impossible to cut, I think frozen and reheat with even drier rice and of course, very little sauce. And the knife I used for the cheese hasn't been changed! I said my opinion on the dish, but it’s useless! Plus, I find it very, very expensive. This will be the last time at the restaurant, more and more, we make fun of the customer, the service is no longer there.
Written November 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour,
Nous avons bien pris connaissance de vos commentaires et vous en remercions, nous sommes désolés que votre expérience au sein de notre restaurant n'ai as été à la hauteur de vos attentes.
Sachez que vos remarques ont été transmises à nos équipes.
Nous souhaitons également apporté quelques précisions concernant la provenance des poissons qui ne sont en aucun cas des produits surgelés et sont cuisinés par notre équipe. Nous privilégions également les circuits courts et les produits locaux.
Nous espérons que nous aurons l'occasion de pouvoir vous accueillir de nouveau,
Bien cordialement
Written November 25, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ernoult M
2 contributions
Dec 2023 • Friends
Hello, last night, we went to the Trouville Casino for a reunion evening with friends.
We are very disappointed with the bar at the Barrière casino. The glass of champagne for 17 euros was not served in a glass but in a wine glass and the dose of Pastis was clearly not up to standard (very small), and what's more already diluted...
The staff giggled when we sat down in the armchairs to enjoy our drinks... we found the service provided distressing and inappropriate.
We still had fun on the machines... and appreciated the kindness of the gaming staff!
We are very disappointed with the bar at the Barrière casino. The glass of champagne for 17 euros was not served in a glass but in a wine glass and the dose of Pastis was clearly not up to standard (very small), and what's more already diluted...
The staff giggled when we sat down in the armchairs to enjoy our drinks... we found the service provided distressing and inappropriate.
We still had fun on the machines... and appreciated the kindness of the gaming staff!
Written December 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour,
Tout d'abord, nous vous remercions pour votre visite et votre partage d'expérience.
Nous souhaitons apporter quelques explications quant au verre dans lequel a été servi le champagne. La marque de ce champagne préconise de servir celui ci dans des verres spéciaux tels que celui qui a été utilisé, de façon à avoir une expérience gustative et olfactive optimum. Nous suivons donc ces préconisations.
Concernant la dose de Pastis, celle ci est conforme aux usages.
Enfin, à la lecture de votre commentaire, nous avons de suite remonté vos remarques quant au comportement du personnel afin d'en savoir un peu plus.
La Direction reste bien entendu à votre écoute,
Bien cordialement.
Written December 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gabriella t
1 contribution
Sep 2024 • Couples
Decoration of the restaurant oppressive and in bad taste. Comfortable velvet armchairs, but eliminated. If you look at the old photos from the time of the construction at the beginning of the last century, what a waste! Commonplace cuisine, untasteful. Gaming room poorly organized, too bright to play quiet. Stink toilet. A disappointing experience.
Automatically translated
Written September 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour,
Nous avons bien pris connaissance de vos commentaires et regrettons que votre expérience n'ait pas été à la hauteur de vos attentes.
Chaque jour, nous faisons en sorte que nos clients repartent avec de beaux souvenirs et sommes désolés que ça n'ait pas été votre cas.
Nous avons transmis vos remarques aux différents chefs de service.
Bien cordialement
Written September 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barry Sow
1 contribution
May 2019
Great atmosphere and we'll managed. Slots are fair and service is great and staff friendly and professional. Friendly and makes you feel special. If you want to have a little fun and possibly win some money Casino Barrière Trouville is for you. Great spot have fun and know your limit.
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We thank you for posting your opinion on TripAdvisor and we will send your compliments to our teams.
We hope to welcome you back to our Casino.
Best regards
Written March 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Livemydream77
Cerny, France1,095 contributions
May 2023 • Couples
Evening at the trouville casino, just to have a drink and play a little. So of course we are far from the prestige of the neighbor of Deauville, but that suits us very well. Good choice of machine, although you have to be a little patient to find a place on a Saturday evening. Pretty quick bar service. In short, a good evening for us
Written December 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cher Client,
Nous vous remercions pour votre partage d'expérience et votre visite.
Nous sommes ravis que celle-ci ait été à la hauteur de vos attentes. Comme vous le soulignez, le samedi soir est la soirée où la fréquentation est la plus importante et les Machines à sous peuvent être très sollicitées. Aussi, nous ne pouvons que vous encourager à venir sur un autre créneau moins fréquenté.
Espérant vous revoir très prochainement,
Bien cordialement
Written December 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josephine
Trouville-sur-Mer, France1 contribution
Jul 2023
I have read the last two opinions and I do not share this point of view at all. We have different feelings and obviously not the same approach to "how to deal with customers"... My experience with this character was extremely unpleasant and marked by a blatant lack of respect towards customers like me. I have been going to this casino for a long time and it is regrettable to see that it changes over time...and not for the better unfortunately.
Written August 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chère Madame,
Nous avons lu attentivement votre commentaire et sommes désolés que vous ayez eu un mauvais ressenti concernant notre responsable de salle.
Cependant, nous sommes surpris par les faits évoqués, celui-ci est très apprécié des clients dont les retours sont très positifs.
Nous aimerions échanger avec vous afin de savoir ce qui a pu se passer et vous invitons à nous contacter par mail : accueil-trouville@groupebarriere.com ou par téléphone au 02.31.87.75.00.
Dans cette attente,
Cordialement
Written August 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark D
Maidenhead, UK12 contributions
Jun 2019 • Friends
A venue looking grander than the small playing arena it contains, 90% of the staff are totally miserable which compounds the lack of atmosphere and the food is terrible. As for the sports bar.. this is just an area near a tv. The house always wins as normal so save your money and go over the road to the many bass and restaurants.
Written June 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jatna P
Santo Domingo, Dominican Republic146 contributions
Oct 2019 • Friends
Must to visit while in Trouville! Big and playfull cassino, staff sympa et très agréable ! Bon Champagne
Written October 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour Jatna P,
Nous vous remercions d'avoir pris le temps de déposer votre avis sur Trip Advisor.
Au plaisir de vous accueillir de nouveau au Casino.
Bien cordialement
Written November 8, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bonjour, le casino est-il accessible aux petits chiens (cocker anglais) ?
Written August 2, 2021
Je reviens du Casino les chiens (même petits)
Sont interdits
Vu ce dimanche
Written August 8, 2021
Les machines à sous sont à pièces ou carte
Written August 19, 2019
Les machines fonctionnent avec des billets en euros et on récupèrent ses crédits avec un ticket que l’on peut remettre dans une autre machine ou se faire payer à la caisse ou sur une machine dédiée aux paiements.
Written August 21, 2019
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