We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Place Rihour | BP 205, 59002, Lille, France
9:30 am - 6:00 pm
Closed now
See all hours
Sun 10:00 am - 4:30 pm
Mon - Sat 9:30 am - 6:00 pm
Book In Advance
More Info
and up
Lille City Sightseeing Tour
More Info
and up
Lille City Pass
More Info
and up
Small Group Guided Tour of the Old Lille in English

TripAdvisor Reviewer Highlights

Read all 323 reviews
Visitor rating
  • 59
  • 50
    Very good
  • 26
  • 16
  • 11
Very good information bureau

If you have time, make your way to this tourist office. Staff were so helpful, polite and genuine. We had our own guide for Lille, but going here enhanced the day trip even more... read more

4 of 5 starsReviewed 1 week ago
Leigh-on Sea, United Kingdom
Add Photo Write a Review

323 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 162: English reviews
London, United Kingdom
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

As the shops are shut on a Sunday in Lille, we were pleased to chance upon the tourist office as we strolled around the city. The man who helped us couldn't have been more helpful. If I was rating my visit to the tourist office I would give it 5 stars. It also has free wifi. We decided to take... More 

Thank Kiwijak
Leigh-on Sea, United Kingdom
Level Contributor
241 reviews
90 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you have time, make your way to this tourist office. Staff were so helpful, polite and genuine. We had our own guide for Lille, but going here enhanced the day trip even more. Lots of literature to gather, including road maps and places of interest that you might not have discovered for yourselves.

Thank Stella-Dot
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We went there on the morning of Bastille day and they were able to inform us of events, best locations to go and view the fireworks and to see the parade. It was more the case of what didn't they know...

Thank Lynne N
Level Contributor
5 reviews
3 attraction reviews
4 of 5 stars Reviewed 2 weeks ago

We went to the tourist office a couple times with various questions. Despite the language difference, they were always helpful and patient with us. We bought the City Pass from the tourist office and they were very good at describing how to use it. We wished we had done more research on the pass before purchasing, a number of the... More 

Thank Tommy B
London, United Kingdom
Level Contributor
212 reviews
82 attraction reviews
common_n_attraction_reviews_1bd8 95 helpful votes
1 of 5 stars Reviewed June 17, 2016

Rude and very unhelpful . What is the point if you are not willing to give information . Do feel it was because we were two British men when the Euros was on and they thought we were football fans , we are not !

Mayfield Sussex
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 9, 2016

We emailed the tourist office to check if Lille had been affected by the recent flooding in France. They replied very promptly and put our minds at ease, and we went ahead with our trip.

Thank Eileen W
Sydney, Australia
Level Contributor
125 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 8, 2016

These people offered and sorted a very quick sight seeing tour for us and given the language barriers, did a great job. Wish we had more time to do additional tours, but this is what you get when arriving in an afternoon and out again the following morning Well done team

1 Thank Greg W
London, United Kingdom
Level Contributor
127 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 19, 2016

The office is housed in the remainder of a Burgundian palace, which must have been very beautiful. The staff are friendly and helpful and there is a good little shop for souvenirs. It is well worth buying a Lille Pass to save money on attractions and fares. We took the bus tour and the following day went on the English... More 

Thank PurpleBrolly
Ware, United Kingdom
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 18, 2016

We needed transport information to get to a war cemetery outside Lille. The staff spoke no English but my French would have been enough. We were sent to the railway station Lille Flanders where we didn't get much further either. In the end the hotel helped. Then, after our visit,I picked up a bus route map at the Belfroi de... More 

Thank Edda B
Level Contributor
30 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 10, 2016

We visited the Tourist Office on several occasions and each time found the staff extremely helpful and always spoke to us in English although our French isn't bad. another couple staying at our hotel asked us what we thought of the Tourist Office and we said how pleased we had been. They took the opposite point of view and said... More 


Travelers who viewed Lille Tourist Office also viewed


Been to Lille Tourist Office? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lille Tourist Office and other visitors
1 question
Ask a question
Questions? Get answers from Lille Tourist Office staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?