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Address: 42 Place Rihour | BP 205, 59002, Lille, France
Website
Today
9:30 am - 6:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 4:30 pm
Mon - Sat 9:30 am - 6:00 pm
Book In Advance
More Info
$14*
and up
Lille City Sightseeing Tour
More Info
$29*
and up
Lille City Pass
More Info
$13*
and up
Small Group Guided Tour of the Old Lille in English

TripAdvisor Reviewer Highlights

Read all 334 reviews
Visitor rating
  • 60
    Excellent
  • 52
    Very good
  • 26
    Average
  • 17
    Poor
  • 11
    Terrible
Extremely Helpful

We had a problem with our Short Breaks trip whereby the company did not forward us the electronic vouchers for a coach tour. We explained this to Catherine who was most helpful... read more

4 of 5 starsReviewed 2 days ago
Jennie K
,
Somerset West
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334 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Somerset West
Level Contributor
11 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had a problem with our Short Breaks trip whereby the company did not forward us the electronic vouchers for a coach tour. We explained this to Catherine who was most helpful, arranged everything and even phoned the Short Breaks company in the UK to find out what the problem was. Centrally located, plenty of info.

Helpful?
Thank Jennie K
Maidstone, United Kingdom
Level Contributor
195 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

After visiting the Somme Tourist Information Centre in Amiens, this tourist office could take a few tips. It is very self service and didn't seem to have large maps or much of anything helpful at all

Helpful?
Thank katie e
Red Deer, Canada
Level Contributor
200 reviews
97 attraction reviews
common_n_attraction_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed 1 week ago

The info we needed did not have anything in English but you can get help from the staff if you need it. Check out the upstairs while you are there...really old building!

Helpful?
Thank mpcrozier
Basingstoke, United Kingdom
Level Contributor
168 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Booked the bus tour just before it was about to depart which wasn't a problem at all. It runs on the hour, every hour except at 1pm. Was €12 per person and was worth the money. At just under an hour it takes you around Lille and is full of interesting information. Both the audio guide and driver were very... More 

Helpful?
Thank Fonseca-Denning
London, United Kingdom
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

As the shops are shut on a Sunday in Lille, we were pleased to chance upon the tourist office as we strolled around the city. The man who helped us couldn't have been more helpful. If I was rating my visit to the tourist office I would give it 5 stars. It also has free wifi. We decided to take... More 

Helpful?
Thank Kiwijak
Leigh-on Sea, United Kingdom
Level Contributor
257 reviews
100 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed July 18, 2016

If you have time, make your way to this tourist office. Staff were so helpful, polite and genuine. We had our own guide for Lille, but going here enhanced the day trip even more. Lots of literature to gather, including road maps and places of interest that you might not have discovered for yourselves.

Helpful?
Thank Stella-Dot
Brighton
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2016

We went there on the morning of Bastille day and they were able to inform us of events, best locations to go and view the fireworks and to see the parade. It was more the case of what didn't they know...

Helpful?
Thank Lynne N
Level Contributor
5 reviews
3 attraction reviews
4 of 5 stars Reviewed July 5, 2016

We went to the tourist office a couple times with various questions. Despite the language difference, they were always helpful and patient with us. We bought the City Pass from the tourist office and they were very good at describing how to use it. We wished we had done more research on the pass before purchasing, a number of the... More 

Helpful?
Thank Tommy B
London, United Kingdom
Level Contributor
213 reviews
82 attraction reviews
common_n_attraction_reviews_1bd8 96 helpful votes
1 of 5 stars Reviewed June 17, 2016

Rude and very unhelpful . What is the point if you are not willing to give information . Do feel it was because we were two British men when the Euros was on and they thought we were football fans , we are not !

Helpful?
1 Thank MCCCCCC
Mayfield Sussex
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 9, 2016

We emailed the tourist office to check if Lille had been affected by the recent flooding in France. They replied very promptly and put our minds at ease, and we went ahead with our trip.

Helpful?
Thank Eileen W

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lille Tourist Office and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?