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Address: 42 Place Rihour | BP 205, 59002, Lille, France
Phone Number: 0891-56-2004
9:30 am - 6:00 pm
Closed now
See all hours
Sun 10:00 am - 4:30 pm
Mon - Sat 9:30 am - 6:00 pm
Book In Advance
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Lille City Sightseeing Tour
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Lille City Pass
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Small Group Guided Tour of the Old Lille in English

TripAdvisor Reviewer Highlights

Read all 349 reviews
Visitor rating
  • 62
  • 53
    Very good
  • 28
  • 17
  • 11
Lovely Building

This is a beautiful building but was very hard to find due to the fact that every time I found a sign it was pointing in a different direction. In the end I had to ask a local who... read more

4 of 5 bubblesReviewed September 4, 2016
Greater London, United Kingdom
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349 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Mons, Belgium
Level Contributor
481 reviews
183 attraction reviews
common_n_attraction_reviews_1bd8 116 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Enjoyed an informative tour with friends. Our guide was knowledgable but difficult to hear at times but this may have been due in part to passing crowds and traffic. However I did learn quite a few interesting facts about Lille.

Thank Zosia B
Penzance, United Kingdom
Level Contributor
58 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We went on the first day in Lille and bought a 48 hour pass, which was explained to us in detail and had tickets to lots of local attractions and a public transport ticket. We booked a city bus tour and a guided tour of the city, which was on Saturday 1st October and the French lady who showed us... More 

Thank sandrawarner
Level Contributor
58 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Friendly, efficient and quick. We purchased tickets at the tourist "I" and got some additional info on two other towns to visit on our way to Paris. Very pleased.

Thank Nancy W
York, United Kingdom
Level Contributor
83 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We were short of time so just called in to pick up a map and get some ideas for how to spend our day in Lille. There were plenty of street maps, but I couldn't find anything else very useful. The computer screens mentioned an audio guide, but then referred you to a downloadable app (which I could not understand... More 

Thank CuriousTravellerYork
Greater London, United Kingdom
Level Contributor
40 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 4, 2016

This is a beautiful building but was very hard to find due to the fact that every time I found a sign it was pointing in a different direction. In the end I had to ask a local who pointed me in the right direction.

Thank Nialib
Somerset West
Level Contributor
13 reviews
4 of 5 bubbles Reviewed August 25, 2016

We had a problem with our Short Breaks trip whereby the company did not forward us the electronic vouchers for a coach tour. We explained this to Catherine who was most helpful, arranged everything and even phoned the Short Breaks company in the UK to find out what the problem was. Centrally located, plenty of info.

Thank Jennie K
Maidstone, United Kingdom
Level Contributor
204 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed August 22, 2016

After visiting the Somme Tourist Information Centre in Amiens, this tourist office could take a few tips. It is very self service and didn't seem to have large maps or much of anything helpful at all

Thank katie e
Red Deer, Canada
Level Contributor
203 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed August 15, 2016

The info we needed did not have anything in English but you can get help from the staff if you need it. Check out the upstairs while you are there...really old building!

Thank mpcrozier
Basingstoke, United Kingdom
Level Contributor
173 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed July 25, 2016 via mobile

Booked the bus tour just before it was about to depart which wasn't a problem at all. It runs on the hour, every hour except at 1pm. Was €12 per person and was worth the money. At just under an hour it takes you around Lille and is full of interesting information. Both the audio guide and driver were very... More 

Thank Fonseca-Denning
London, United Kingdom
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed July 24, 2016 via mobile

As the shops are shut on a Sunday in Lille, we were pleased to chance upon the tourist office as we strolled around the city. The man who helped us couldn't have been more helpful. If I was rating my visit to the tourist office I would give it 5 stars. It also has free wifi. We decided to take... More 

Thank Kiwijak

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?