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Address: 42 Place Rihour | BP 205, 59002, Lille, France
Phone Number: 0891-56-2004
Website
Today
9:30 am - 6:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 4:30 pm
Mon - Sat 9:30 am - 6:00 pm
Book In Advance
More Info
$13.03*
and up
Lille City Sightseeing Tour
More Info
$27.15*
and up
Lille City Pass
More Info
$12.49*
and up
Small Group Guided Tour of the Old Lille in English

TripAdvisor Reviewer Highlights

Read all 353 reviews
Visitor rating
  • 62
    Excellent
  • 53
    Very good
  • 28
    Average
  • 18
    Poor
  • 11
    Terrible
Lovely Building

This is a beautiful building but was very hard to find due to the fact that every time I found a sign it was pointing in a different direction. In the end I had to ask a local who... read more

4 of 5 bubblesReviewed September 4, 2016
Nialib
,
Greater London, United Kingdom
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353 Reviews from our TripAdvisor Community

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Showing 172: English reviews
St Albans, Herts
Level Contributor
76 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed October 30, 2016

We visited the tourist office twice. Both times all 3 tourist officers were head down on their computers, tapping away and not interested in us. When we eventually asked for help about a guided tour the lady was so rude about our attempts at speaking French that my friend wouldn't go back in again. All three of them were cold... More 

Helpful?
Thank Simonedelany
Mons, Belgium
Level Contributor
510 reviews
201 attraction reviews
common_n_attraction_reviews_1bd8 119 helpful votes
3 of 5 bubbles Reviewed October 6, 2016 via mobile

Enjoyed an informative tour with friends. Our guide was knowledgable but difficult to hear at times but this may have been due in part to passing crowds and traffic. However I did learn quite a few interesting facts about Lille.

Helpful?
Thank Zosia B
Penzance, United Kingdom
Level Contributor
58 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 6, 2016

We went on the first day in Lille and bought a 48 hour pass, which was explained to us in detail and had tickets to lots of local attractions and a public transport ticket. We booked a city bus tour and a guided tour of the city, which was on Saturday 1st October and the French lady who showed us... More 

Helpful?
1 Thank sandrawarner
Seattle
Level Contributor
59 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed October 4, 2016

Friendly, efficient and quick. We purchased tickets at the tourist "I" and got some additional info on two other towns to visit on our way to Paris. Very pleased.

Helpful?
Thank Nancy W
York, United Kingdom
Level Contributor
83 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed September 30, 2016

We were short of time so just called in to pick up a map and get some ideas for how to spend our day in Lille. There were plenty of street maps, but I couldn't find anything else very useful. The computer screens mentioned an audio guide, but then referred you to a downloadable app (which I could not understand... More 

Helpful?
1 Thank CuriousTravellerYork
Greater London, United Kingdom
Level Contributor
41 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 4, 2016

This is a beautiful building but was very hard to find due to the fact that every time I found a sign it was pointing in a different direction. In the end I had to ask a local who pointed me in the right direction.

Helpful?
Thank Nialib
Somerset West
Level Contributor
13 reviews
4 of 5 bubbles Reviewed August 25, 2016

We had a problem with our Short Breaks trip whereby the company did not forward us the electronic vouchers for a coach tour. We explained this to Catherine who was most helpful, arranged everything and even phoned the Short Breaks company in the UK to find out what the problem was. Centrally located, plenty of info.

Helpful?
Thank Jennie K
Maidstone, United Kingdom
Level Contributor
212 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed August 22, 2016

After visiting the Somme Tourist Information Centre in Amiens, this tourist office could take a few tips. It is very self service and didn't seem to have large maps or much of anything helpful at all

Helpful?
Thank katie e
Red Deer, Canada
Level Contributor
204 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed August 15, 2016

The info we needed did not have anything in English but you can get help from the staff if you need it. Check out the upstairs while you are there...really old building!

Helpful?
Thank mpcrozier
Basingstoke, United Kingdom
Level Contributor
182 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed July 25, 2016 via mobile

Booked the bus tour just before it was about to depart which wasn't a problem at all. It runs on the hour, every hour except at 1pm. Was €12 per person and was worth the money. At just under an hour it takes you around Lille and is full of interesting information. Both the audio guide and driver were very... More 

Helpful?
Thank Fonseca-Denning

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lille Tourist Office and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?