Detours Pyreneens
Detours Pyreneens
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About
Deeply proud and attached to our region, strongly marked by a Pyrenean nature, we are a family run company that aims to help you discover the treasures of Lourdes and our beautiful Pyrenees. We've created a diversified range of excursions, we can arrange your transfers, and tours on request or organize your travels for personal, business or associative reasons.
Lourdes, Occitanie, France

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(7 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles162 reviews
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JIE81
London, UK41 contributions
5.0 of 5 bubbles
Mar 2022 • Family
From the moment I contacted Véronique my experience was extremely positive, we wanted to have a tour of the Pyrenees while in Lourdes and she offered us alternatives but her top suggested trip was a visit to Pic du Midi and it was the most wonderful and surreal experience ever. The trip was weather dependent and Véronique did warn us that it could be a cloudy day so visibility could be poor, however we still decided to go ahead and the day turned out to be amazing. Aside from the beautiful views along the way and up in the mountains, just the experience of travelling with Véronique, whose knowledge of the area and it's history is spotless was worth the money. To top it all the Pyrenees rewarded us with a day that no money could ever buy. My family and I are forever grateful and would recommend booking with Détours Pyrénéens if you want a personalised and wonderful experience.
Written March 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jorge, For any reason, we haven’t received from Trip Advisor any email to let us know someone submitted a new review. Hence such a late reply to your review. Lucky that we kept in touch after your day trip in Lourdes via WhatsApp so that I could hear from you and the rest of your trip! Our deepest thanks for such a valued review. As local natives, we are led by the desire to provide a top-notched customer service to our guests, arrange tailored-made trips, always making sure they are taken care of in a very personalized way and feel warmly welcomed in this gorgeous place we call home. Hearing you had a wonderful experience is the greatest reward we could ever ask for. It was my pleasure to take you and your relatives on this private half-day trip to the magical Pic du Midi. In spite of my worries of having you wasting your money due to uncertain weather and probably not enjoying the beauty of this very special mountain of ours, I’m glad you said “now that we’re here, let’s go!”. And the weather did cooperate in the end ! We'll be happy to help you designing your next holiday in Southern France and or Northern Spain and arrange your full package including transportation, tours and hotels if your family returns to Europe to make you a visit in the UK. Recuerdos a todos en Colombia y Londres y muchas gracias por su visita! Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
Written May 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sofia T
Houston, TX17 contributions
5.0 of 5 bubbles
Jun 2022
We are a family of 4 with two young children, ages 6 and 10. We were visiting Lourdes for a few days and contacted Veronique for day tour options. She responded quickly by email and provided all the information we needed. She picked us up from our hotel in Lourdes and took us to an incredible hike to the Cirque de Gavarnie. This is a must see in this region. The hike was beautiful and worth it for the spectacular view of the waterfalls. During the drive there, Veronique educated us on the region, history, culture, and fun facts about the Tour de France. The next day we went to Pic du Midi Observatory and loved it! We were fortunate to have good weather with clear views of the Pyranees mountains. I highly recommend Veronique as she was professional, very knowledgeable, patient, and made us feel very comfortable throughout our tours. She also speaks English and Spanish. Another plus was that she helped pick great spots for family pictures! My daughters even said that their highlight of the Pyranees activities was being with Veronique! If you are staying in Lourdes for a few days, we recommend touring the beautiful Pyrenees region!
Written June 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sofia, Thank you so much for taking some of your time to let travelers know about your experience with Détours Pyrénéens. I remember you saying you found us through Trip Advisor and I guess that what our guests said about their booking did help to plan your trip to Lourdes and the Pyrenees; so thank you for adding your contribution ! I am glad that this first time to the Pyrenees did allow you and your family to cover the two tourist attractions that you originally selected yourself after doing researches. Your selection was the right one as Pic du Midi and Cirque de Gavarnie are among the not-to-be-missed attractions in the area. It's good to hear you appreciated the breathtaking views from the terraces of Pic du Midi's observatory as well as the hike to Cirque de Gavarnie that we had to ourselves on that very quiet day - a "good" thing about the post-Covid era I guess... A special thanks to the girls for their adorable comment. I am so proud that their first time overseas was in France and more precisely in my native mountains. And it was great fun to do these half day trips in "spanglish". Wishing you a nice summer (but not too hot) summer in Texas, do not miss out the Tour de France on TV on July 21st ! Thanks again for your trust in us, All the best to your family, A bientôt ! Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
Written June 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mary_McGrath
Manhattan, IL12 contributions
5.0 of 5 bubbles
Jun 2022 • Friends
My sister and I visited Lourdes in early June before walking the Camino De Santiago. Veronique was kind enough to pick us up from Pau airport and drive us to Lourdes all while fulfilling us with the history of the native people and land before dropping us safely at our destination in Lourdes. We met up with Veronique for a walking tour of Lourdes the next morning. She couldn’t have been more knowledgeable about the area, the information she provided us truly enhanced our visit.
From Lourdes Veronique helped us to prepare for our Camino journey by stopping at a sporting goods store for gear that we needed. She came in and assisted with gear choices and communication since we didn’t speak French.
Veronique was genuinely interested in ensuring our experience the best it could possibly be. She even kept in contact with us after our time in Lourdes (while walking the Camino) with thoughtful words and encouragement.
We respectfully consider Veronique our friend and look forward to her hosting our next tour that she suggested to the UNESCO world Heritage Sight.
Her communication and punctuality were flawless and her knowledge and kind nature made our experience way over and beyond our expectations.
There’s no need to look any further for a tour Guide….Veronique is a gem!!!
Written July 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mary and Shelly, Merci beaucoup for keeping your words. You said to me you would post a review on Trip Advisor to let travelers know about your experience and booking with Détours Pyrénéens, and YOU DID. I know you’ve been busy on the Camino and once back home after having spent so many weeks away, so I deeply appreciate your commitment. Meeting you both was a great experience too! I’m convinced that things happen for a reason, otherwise, why would they ? Also, I did have a great time following your experience from the distance, throughout your Facebook posts. I felt like I was on the Camino myself ! Your adventure is a lesson to everyone. Doing the Camino opens up the doors to resilience and once again, congrats on this walk of a lifetime. I haven’t done much apart from assisting you in organizing your pre-Camino experience in Lourdes and your transfer to Saint Jean Pied de Port but I am so glad that your visit to Lourdes turned out to be the perfect introduction to your spiritual journey on the Camino. I know you’ll be returning to France to walk other parts of the Camino, from Le Puy to Saint Jean Pied de Port. I’ll be happy to assist you once again in any way I can, and happy to see you again and follow your walk through the social medias. Wishing you good luck for this new school year ahead. A huge thanks for your sweet words. All the best to you both, ladies and “à bientôt”. Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
Written August 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

liqingyang
Singapore13 contributions
5.0 of 5 bubbles
Feb 2020
My elderly parents, sister and I were visiting Lourdes and we wanted to spend a day visiting a nearby region. I found Detours Pyreneens on the internet and while there were several tours to go by, Veronique, who was extremely prompt and helpful, gave us a few options. We went with a visit to St Jean Pied de Port and the Basque region because it holds warm sentiments for my father who had walked the Camino a few years ago. From our emails to the time we spent with Veronique, she was not only attentive and considerate (my mum has some difficulties walking too quickly), we enjoyed the conversations we shared with her as much as the country and culture she takes so much pride in. Veronique made such a special and wonderful difference to this day for my family and me.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Michelle and family, Thank you so very much for such a kind review. You definitively know how to warm a tour guide's heart! I am so glad that you got in touch with us for exploring the area and so happy that one of our suggestions was including Saint Jean Pied de Port. How could I know that your fit dad had been going on the camino himself a few years back. What an excitting day for me as well! So rewarding to have your dad visiting Saint Jean Pied de Port and reconnecting with this amazing experience. I wanted to thank you again for your great company on that day. From the very first minutes we shared in the car, I knew we would have a great time together. It was truly a fantastic and fun day and I was so glad to share this Saint Jean Pied de Port experience (and more) with you all. So again, thank you so much for booking with us and making this “workday” so enjoyable. When you have to “work” for such easy-going and nice people like you, it makes you forget how exhausting and demanding can be your job sometimes. Your warm-hearted spirit and your Chinese New Year attention made a big difference! Hopefully these good vibes will help Détours Pyrénéens goals come true in 2020! Hope you enjoyed the end of your visit in Lourdes and espcially the February 11th celebrations. I also hope your Dad did enjoy trying the real French onion soup in town. Hopping to see you again soon on the camino or in Singapore! Warmest regards and all the best to your parents, sister and yourself. Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
Written February 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Regina Y
Singapore, Singapore2 contributions
5.0 of 5 bubbles
Jun 2022 • Family
We had a wonderful time with Veronique (from Detours Pyreneens). From the time I emailed Veronique to enquire and confirm, to the time she brought us around, Veronique was very professional and welcoming. We arranged to visit the Pic du Midi and Cirque de Garvanie, and had a marvellous time.

Veronique is very knowledgeable and shared with us the history and culture of the places we visited. She even brought us to a yummy place for lunch. We had many good laughs and enjoyed her company. Thank you, Veronique for the wonderful memories at the Pyrenees.
Written July 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Regina, Thank you very much for taking some of your time to post a review about your booking with us. How amusing that the researches you made on internet as you were planning your trip to Lourdes and the Pyrenees led you to the review that your friend, Michelle, posted two years ago after the experience she had with us. This is definitively a small world ! We are very glad you felt welcommed and had a marvellous time visiting Pic du Midi and Gavarnie, which are two of the not-to-be-missed attractions in the area. As a local native and passionate about my mountains, it is a great pride to share the beauty of this nature with our guests visiting us from all over the world. I had a blast with you all. I have to thank Greg for his sense of humor; my cheeks did hurt after so much laughs ! Hoping to see you again to show around some other jewels of our beautiful part of the world, A bientôt ! Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
Written July 21, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

David N
1 contribution
5.0 of 5 bubbles
Sep 2022
Our group of 6 spent 3 days in the Lourdes area. Veronique was our tour guide for a full day (9:00am-7:00pm) in the Pyrenees Mountains. She was outstanding. Veronique is a one person company that helped us plan what we wanted to do, arranged transportation, and stayed with us through our excursion. We knew we wanted to get into the mountains but had no idea of what we could do and had no transportation to do it. She helped us plan a couple of hikes in the one day that our group of 60-65 year olds could do. She arranged for transportation, picked us up where we were staying, hiked with us to at paced we could handle, interacted with us on a personal level, told us about the history of the area, and was flexible in allowing us to experience villages in the mountains. Veronique is personable, honest, reliable and one of the best guides we have had in our adventures.
Written October 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rajesh P
8 contributions
5.0 of 5 bubbles
Dec 2019 • Family
It was quite a memorable trip and life time experience with Detours Pyreneens. Special gratitude to Véronique who very kind,helpful during our trip to San Sebastian. Whatever we request no hesitation She just guided our family tour as one of our memorable one. Also She helped a lot picking us from the hotels and very kind enough to arrange drop us at DAX for our return trip. Thanks a lot Véronique and hope to meet you at some point of time for similar trips in South of France.....
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Rajesh and family, Thank you so much for taking the time to write a review about the booking you made with Détours Pyrénéens. We are very grateful that you share with the Trip Advisor community your satisfaction about the services we had the pleasure to arrange for you and some pictures of our day trip to San Sebastián. Détours Pyrénéens is a Lourdes-based tour operator proudly set and run by real local people. Our family business, launched almost 9 years ago now, specializes in arranging genuine experiences in this beautiful corner of France we were born and raised in. The December French strikes could have ruined a part of your trip but thanks to our extensive knowledge of the region, we were happy to assist you with changing your travel plans so that you were able to visit Lourdes, the Pyrenees and even going to Spain before heading back to Paris. I am so glad that you choose the Pyrenees for taking your kids to the snow for this Holidays. What a difference this must have made with being on the Dubai sand at this time of the year ;-) I hope the kids did enjoy being in Disneyland and that you made the most of New Year’s Eve with your relatives in Paris. It will be a real pleasure to see you, Lourdes and your adorable kids again and help you with arranging any other trip that you might plan to Southern France or Northern Spain. Now you know, whatever you need, we’ll be happy to assist with arranging a walking tour, a day trip, a full package or a simple transfer. A bientôt and once again, thank you so much for your trust in us. Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
Written February 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

little0703
Al Ain, United Arab Emirates39 contributions
5.0 of 5 bubbles
Jul 2015 • Family
we never regret trusting this company in making on of my husband & dad's dream ride come true! Veronique, our exceptionally awesome guide and also became our friend, had truly been at our side from driving us from Lourdes to La Mongie, Luz St. Sauver, Campan going to the Tourmalet and guiding us especially my husband & dad on their road bike climb on the Col du Tourmalet. Veronique & I had been their car support / photo-videographer while they ride through the mountains of Col Du Tourmalet & Col du Aspin. She is very accomodating and very nice to us. She just made our 2 days adventure in the Pyreneese a memorable one! We are definitely be going back to Pyreneese and Detours Pyreneens will be our choice of tour operator. We can never forget our experience in Tourmalet! Thank you Detours Pyreneens! Hope to see you in the near future!
Written October 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

itsasmallworld
San Francisco, CA127 contributions
5.0 of 5 bubbles
Sep 2014 • Family
We had the pleasure of touring with Véronique and her father, Christian. They took care of all our touring needs for 3 days while we were in the Midi-Pyrenees region. They provided a late airport pick up in Toulouse to Lourdes; Véronique toured us through the Lourdes Sanctuary; the following day, she took us to the outdoor market at Argeles- Gazost, lunch in Saint Savin and then a scenic drive and visit to Pont d’Espagne. On our last day, Christian took us on a walking tour through Toulouse and subsequent drop off at the airport.

To begin with, the early communications with Véronique were clear, efficient and extremely helpful. There were a lot of changes in our travel plans and she helped me think them through and offered valuable advice. I really appreciated her clear and detailed information and the ideas she presented.

Spending 3 days in the Midi-Pyrenees area with Véronique and her father were truly wonderful. Véronique is genuinely kind, good-humored and so knowledgeable and passionate about the region. She assisted me greatly with my elderly mother. Her guiding style is EXACTLY what I was hoping for -- I felt like we were reuniting with an old friend. I learned a lot about the Midi-Pyrenees through conversation and her commentary. It was great fun for me to chat with Véronique about a wide variety of topics and to have the opportunity to meet with locals along the way (especially at the outdoor market). I couldn’t have asked for a better experience.

Detours Pyrenees provides a top-notch experience, but beyond that, I found Véronique and her dad to be gracious individuals with genuine concern for people.
Written October 27, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Esther D
4 contributions
5.0 of 5 bubbles
Jun 2015 • Family
I would recommend Detours Pyrenees to anyone seeking tours around the region, with the starting point at Lourdes. Veronique was simply amazing as our tour guide. She customised our half-day tour, bearing in mind that we were travelling with young kids, our youngest being only 3 years old at the time we were in Lourdes.

We opted for a half-day tour to Cirque de Gavarnie. We were recommended an hour long walk once we reached Gavarnie and we thoroughly enjoyed the walk, taking in the fresh air and beholding the most beautiful scenery before us! I would like to add that as a guide, Veronique, was knowledgeable and able to answer most if not all of our questions. Our trip to Gavarnie and back was most enlightening! She speaks wonderful English so there was no language barrier whatsoever. She was also so patient and kind with our kids. Our kids took to her so easily!

Thank you, Veronique, for the comfortable, insightful tour!
Written July 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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