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Detours Pyreneens

Lourdes, France
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About Detours Pyreneens
Deeply proud and attached to our region, strongly marked by a Pyrenean nature, we are a family run company that aims to help you discover the treasures of Lourdes and our beautiful Pyrenees. We've created a diversified range of excursions, we can arrange your transfers, and tours on request or organize your travels for personal, business or associative reasons.
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Detours Pyreneens
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Sofia T wrote a review Jun 2022
Houston, Texas13 contributions5 helpful votes
We are a family of 4 with two young children, ages 6 and 10. We were visiting Lourdes for a few days and contacted Veronique for day tour options. She responded quickly by email and provided all the information we needed. She picked us up from our hotel in Lourdes and took us to an incredible hike to the Cirque de Gavarnie. This is a must see in this region. The hike was beautiful and worth it for the spectacular view of the waterfalls. During the drive there, Veronique educated us on the region, history, culture, and fun facts about the Tour de France. The next day we went to Pic du Midi Observatory and loved it! We were fortunate to have good weather with clear views of the Pyranees mountains. I highly recommend Veronique as she was professional, very knowledgeable, patient, and made us feel very comfortable throughout our tours. She also speaks English and Spanish. Another plus was that she helped pick great spots for family pictures! My daughters even said that their highlight of the Pyranees activities was being with Veronique! If you are staying in Lourdes for a few days, we recommend touring the beautiful Pyrenees region!
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Date of experience: June 2022
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Response from Veronique A, Owner at Detours Pyreneens
Responded 2 weeks ago
Dear Sofia, Thank you so much for taking some of your time to let travelers know about your experience with Détours Pyrénéens. I remember you saying you found us through Trip Advisor and I guess that what our guests said about their booking did help to plan your trip to Lourdes and the Pyrenees; so thank you for adding your contribution ! I am glad that this first time to the Pyrenees did allow you and your family to cover the two tourist attractions that you originally selected yourself after doing researches. Your selection was the right one as Pic du Midi and Cirque de Gavarnie are among the not-to-be-missed attractions in the area. It's good to hear you appreciated the breathtaking views from the terraces of Pic du Midi's observatory as well as the hike to Cirque de Gavarnie that we had to ourselves on that very quiet day - a "good" thing about the post-Covid era I guess... A special thanks to the girls for their adorable comment. I am so proud that their first time overseas was in France and more precisely in my native mountains. And it was great fun to do these half day trips in "spanglish". Wishing you a nice summer (but not too hot) summer in Texas, do not miss out the Tour de France on TV on July 21st ! Thanks again for your trust in us, All the best to your family, A bientôt ! Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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JIE81 wrote a review Mar 2022
London, United Kingdom41 contributions6 helpful votes
From the moment I contacted Véronique my experience was extremely positive, we wanted to have a tour of the Pyrenees while in Lourdes and she offered us alternatives but her top suggested trip was a visit to Pic du Midi and it was the most wonderful and surreal experience ever. The trip was weather dependent and Véronique did warn us that it could be a cloudy day so visibility could be poor, however we still decided to go ahead and the day turned out to be amazing. Aside from the beautiful views along the way and up in the mountains, just the experience of travelling with Véronique, whose knowledge of the area and it's history is spotless was worth the money. To top it all the Pyrenees rewarded us with a day that no money could ever buy. My family and I are forever grateful and would recommend booking with Détours Pyrénéens if you want a personalised and wonderful experience.
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Date of experience: March 2022
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Response from Veronique A, Owner at Detours Pyreneens
Responded May 25, 2022
Dear Jorge, For any reason, we haven’t received from Trip Advisor any email to let us know someone submitted a new review. Hence such a late reply to your review. Lucky that we kept in touch after your day trip in Lourdes via WhatsApp so that I could hear from you and the rest of your trip! Our deepest thanks for such a valued review. As local natives, we are led by the desire to provide a top-notched customer service to our guests, arrange tailored-made trips, always making sure they are taken care of in a very personalized way and feel warmly welcomed in this gorgeous place we call home. Hearing you had a wonderful experience is the greatest reward we could ever ask for. It was my pleasure to take you and your relatives on this private half-day trip to the magical Pic du Midi. In spite of my worries of having you wasting your money due to uncertain weather and probably not enjoying the beauty of this very special mountain of ours, I’m glad you said “now that we’re here, let’s go!”. And the weather did cooperate in the end ! We'll be happy to help you designing your next holiday in Southern France and or Northern Spain and arrange your full package including transportation, tours and hotels if your family returns to Europe to make you a visit in the UK. Recuerdos a todos en Colombia y Londres y muchas gracias por su visita! Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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lorienbatac wrote a review Mar 2020
Anchorage, Alaska1 contribution
what a wonderful tour. my husband and I really love Veronique our tour guide. she very knows everything about the place and is very caring towards her clients. will do this tour again will my family. Thank you
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Review collected in partnership with this attraction
Date of experience: March 2020
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Response from Veronique A, Owner at Detours Pyreneens
Responded Mar 10, 2020
Dear Lorie and Dennis, We are very grateful to you for the time you took to sign up on Trip Advisor whereas you're still travelling. Much appreciated. We are very proud that your first review was written to describe the experience you had with Détours Pyrénéens. Thank you very much again for booking through an online travel marketplace your full day guided walking tour in Lourdes. Next time you come, you'll be able to make your reservation directly through our website, which is the best way to get the best prices and conditions. Indeed, in a few weeks, our brand new website will allow our customers to directly book online and save the commissions they pay when making their reservation dealing with a third party. It was my pleasure to take you and your husband on this private walking tour throughout the holy sites in Lourdes and I was happy to assist you with rescheduling your tour due to the issues you experienced with the train that was taking you from Paris to Lourdes. We are led by the desire to provide a top-notched customer service, arrange tailored-made trips, always making sure our guests feel warmly welcomed and gain a genuine insight into our culture and this gorgeous place we call home. Hearing that we hit the goal is our greatest reward. We'll be happy to help you designing your next holiday in Southern France and arrange your full package including transportation, tours and hotels. "Salamat" and “hanggang sa muli”! Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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liqingyang wrote a review Feb 2020
Singapore3 contributions
My elderly parents, sister and I were visiting Lourdes and we wanted to spend a day visiting a nearby region. I found Detours Pyreneens on the internet and while there were several tours to go by, Veronique, who was extremely prompt and helpful, gave us a few options. We went with a visit to St Jean Pied de Port and the Basque region because it holds warm sentiments for my father who had walked the Camino a few years ago. From our emails to the time we spent with Veronique, she was not only attentive and considerate (my mum has some difficulties walking too quickly), we enjoyed the conversations we shared with her as much as the country and culture she takes so much pride in. Veronique made such a special and wonderful difference to this day for my family and me.
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Review collected in partnership with this attraction
Date of experience: February 2020
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Response from Veronique A, Owner at Detours Pyreneens
Responded Feb 20, 2020
Dear Michelle and family, Thank you so very much for such a kind review. You definitively know how to warm a tour guide's heart! I am so glad that you got in touch with us for exploring the area and so happy that one of our suggestions was including Saint Jean Pied de Port. How could I know that your fit dad had been going on the camino himself a few years back. What an excitting day for me as well! So rewarding to have your dad visiting Saint Jean Pied de Port and reconnecting with this amazing experience. I wanted to thank you again for your great company on that day. From the very first minutes we shared in the car, I knew we would have a great time together. It was truly a fantastic and fun day and I was so glad to share this Saint Jean Pied de Port experience (and more) with you all. So again, thank you so much for booking with us and making this “workday” so enjoyable. When you have to “work” for such easy-going and nice people like you, it makes you forget how exhausting and demanding can be your job sometimes. Your warm-hearted spirit and your Chinese New Year attention made a big difference! Hopefully these good vibes will help Détours Pyrénéens goals come true in 2020! Hope you enjoyed the end of your visit in Lourdes and espcially the February 11th celebrations. I also hope your Dad did enjoy trying the real French onion soup in town. Hopping to see you again soon on the camino or in Singapore! Warmest regards and all the best to your parents, sister and yourself. Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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Rajesh P wrote a review Feb 2020
3 contributions
It was quite a memorable trip and life time experience with Detours Pyreneens. Special gratitude to Véronique who very kind,helpful during our trip to San Sebastian. Whatever we request no hesitation She just guided our family tour as one of our memorable one. Also She helped a lot picking us from the hotels and very kind enough to arrange drop us at DAX for our return trip. Thanks a lot Véronique and hope to meet you at some point of time for similar trips in South of France.....
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Review collected in partnership with this attraction
Date of experience: December 2019
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Response from Veronique A, Owner at Detours Pyreneens
Responded Feb 8, 2020
Dear Rajesh and family, Thank you so much for taking the time to write a review about the booking you made with Détours Pyrénéens. We are very grateful that you share with the Trip Advisor community your satisfaction about the services we had the pleasure to arrange for you and some pictures of our day trip to San Sebastián. Détours Pyrénéens is a Lourdes-based tour operator proudly set and run by real local people. Our family business, launched almost 9 years ago now, specializes in arranging genuine experiences in this beautiful corner of France we were born and raised in. The December French strikes could have ruined a part of your trip but thanks to our extensive knowledge of the region, we were happy to assist you with changing your travel plans so that you were able to visit Lourdes, the Pyrenees and even going to Spain before heading back to Paris. I am so glad that you choose the Pyrenees for taking your kids to the snow for this Holidays. What a difference this must have made with being on the Dubai sand at this time of the year ;-) I hope the kids did enjoy being in Disneyland and that you made the most of New Year’s Eve with your relatives in Paris. It will be a real pleasure to see you, Lourdes and your adorable kids again and help you with arranging any other trip that you might plan to Southern France or Northern Spain. Now you know, whatever you need, we’ll be happy to assist with arranging a walking tour, a day trip, a full package or a simple transfer. A bientôt and once again, thank you so much for your trust in us. Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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