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Detours Pyreneens

Lourdes, France
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About Detours Pyreneens
Deeply proud and attached to our region, strongly marked by a Pyrenean nature, we are a family run company that aims to help you discover the treasures of Lourdes and our beautiful Pyrenees. We've created a diversified range of excursions, we can arrange your transfers, and tours on request or organize your travels for personal, business or associative reasons.
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lorienbatac wrote a review Mar 2020
Anchorage, Alaska1 contribution
what a wonderful tour. my husband and I really love Veronique our tour guide. she very knows everything about the place and is very caring towards her clients. will do this tour again will my family. Thank you
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Review collected in partnership with this attraction
Date of experience: March 2020
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Response from Veronique A, Owner at Detours Pyreneens
Responded Mar 10, 2020
Dear Lorie and Dennis, We are very grateful to you for the time you took to sign up on Trip Advisor whereas you're still travelling. Much appreciated. We are very proud that your first review was written to describe the experience you had with Détours Pyrénéens. Thank you very much again for booking through an online travel marketplace your full day guided walking tour in Lourdes. Next time you come, you'll be able to make your reservation directly through our website, which is the best way to get the best prices and conditions. Indeed, in a few weeks, our brand new website will allow our customers to directly book online and save the commissions they pay when making their reservation dealing with a third party. It was my pleasure to take you and your husband on this private walking tour throughout the holy sites in Lourdes and I was happy to assist you with rescheduling your tour due to the issues you experienced with the train that was taking you from Paris to Lourdes. We are led by the desire to provide a top-notched customer service, arrange tailored-made trips, always making sure our guests feel warmly welcomed and gain a genuine insight into our culture and this gorgeous place we call home. Hearing that we hit the goal is our greatest reward. We'll be happy to help you designing your next holiday in Southern France and arrange your full package including transportation, tours and hotels. "Salamat" and “hanggang sa muli”! Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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liqingyang wrote a review Feb 2020
Singapore2 contributions
My elderly parents, sister and I were visiting Lourdes and we wanted to spend a day visiting a nearby region. I found Detours Pyreneens on the internet and while there were several tours to go by, Veronique, who was extremely prompt and helpful, gave us a few options. We went with a visit to St Jean Pied de Port and the Basque region because it holds warm sentiments for my father who had walked the Camino a few years ago. From our emails to the time we spent with Veronique, she was not only attentive and considerate (my mum has some difficulties walking too quickly), we enjoyed the conversations we shared with her as much as the country and culture she takes so much pride in. Veronique made such a special and wonderful difference to this day for my family and me.
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Review collected in partnership with this attraction
Date of experience: February 2020
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Response from Veronique A, Owner at Detours Pyreneens
Responded Feb 20, 2020
Dear Michelle and family, Thank you so very much for such a kind review. You definitively know how to warm a tour guide's heart! I am so glad that you got in touch with us for exploring the area and so happy that one of our suggestions was including Saint Jean Pied de Port. How could I know that your fit dad had been going on the camino himself a few years back. What an excitting day for me as well! So rewarding to have your dad visiting Saint Jean Pied de Port and reconnecting with this amazing experience. I wanted to thank you again for your great company on that day. From the very first minutes we shared in the car, I knew we would have a great time together. It was truly a fantastic and fun day and I was so glad to share this Saint Jean Pied de Port experience (and more) with you all. So again, thank you so much for booking with us and making this “workday” so enjoyable. When you have to “work” for such easy-going and nice people like you, it makes you forget how exhausting and demanding can be your job sometimes. Your warm-hearted spirit and your Chinese New Year attention made a big difference! Hopefully these good vibes will help Détours Pyrénéens goals come true in 2020! Hope you enjoyed the end of your visit in Lourdes and espcially the February 11th celebrations. I also hope your Dad did enjoy trying the real French onion soup in town. Hopping to see you again soon on the camino or in Singapore! Warmest regards and all the best to your parents, sister and yourself. Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France - Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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Rajesh P wrote a review Feb 2020
3 contributions
It was quite a memorable trip and life time experience with Detours Pyreneens. Special gratitude to Véronique who very kind,helpful during our trip to San Sebastian. Whatever we request no hesitation She just guided our family tour as one of our memorable one. Also She helped a lot picking us from the hotels and very kind enough to arrange drop us at DAX for our return trip. Thanks a lot Véronique and hope to meet you at some point of time for similar trips in South of France.....
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Review collected in partnership with this attraction
Date of experience: December 2019
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Response from Veronique A, Owner at Detours Pyreneens
Responded Feb 8, 2020
Dear Rajesh and family, Thank you so much for taking the time to write a review about the booking you made with Détours Pyrénéens. We are very grateful that you share with the Trip Advisor community your satisfaction about the services we had the pleasure to arrange for you and some pictures of our day trip to San Sebastián. Détours Pyrénéens is a Lourdes-based tour operator proudly set and run by real local people. Our family business, launched almost 9 years ago now, specializes in arranging genuine experiences in this beautiful corner of France we were born and raised in. The December French strikes could have ruined a part of your trip but thanks to our extensive knowledge of the region, we were happy to assist you with changing your travel plans so that you were able to visit Lourdes, the Pyrenees and even going to Spain before heading back to Paris. I am so glad that you choose the Pyrenees for taking your kids to the snow for this Holidays. What a difference this must have made with being on the Dubai sand at this time of the year ;-) I hope the kids did enjoy being in Disneyland and that you made the most of New Year’s Eve with your relatives in Paris. It will be a real pleasure to see you, Lourdes and your adorable kids again and help you with arranging any other trip that you might plan to Southern France or Northern Spain. Now you know, whatever you need, we’ll be happy to assist with arranging a walking tour, a day trip, a full package or a simple transfer. A bientôt and once again, thank you so much for your trust in us. Véronique Founding Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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Andreas Vincent wrote a review Jan 2020
Semarang, Indonesia17 contributions1 helpful vote
We use Detour for transfer Lourdes to Toulouse at 26 dec 2019.. on time pick up, smooth and excellent driver, and nice car.. recommended to use service.
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Date of experience: December 2019
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Response from Veronique A, Owner at Detours Pyreneens
Responded Jan 28, 2020
Dear Andreas, Thank you very much for taking some of your time to let the Trip Advisor users know about the services Détours Pyrénéens provides. As a family owned incoming tour operator specialized, we handle each one of our customers' inquiry as a very special one, a new challenge we are thrilled to take up. And there's not better reward to this commitment to provide the best services possible but your satisfaction. As the founder and still proud owner of Détours Pyrénéens, I am deeply fulfilled to hear that every person involved in your booking has accomplished his / her duty. We can't thank you enough for your trust in us and for recommending our services to anyone who'd be coming to Southern France or Northen Spain. Not only we will be thrilled to arrange their trip to our beautiful part of the world (whatever service might be part of the journey - either a simple transfer, or a walking tour, a day day trip or even a full package) but we'll be happy to assist you again when another opportunity to visit France comes up! Terima kasih ! See you next time! Véronique General Manager & Tour guide | Détours Pyrénéens - Incoming agency (DMC) in Southwestern France Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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jacobtp4 wrote a review Dec 2019
Edmonton, Canada1 contribution
we used Veroniqe`s service for pick from PAU air port and a road trip to Barcelona from Lourdes.The drivers were on time,very professional and courteous . Veroniqe was very prompt to answer questions and provided superb service.We wish success for her company.
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Review collected in partnership with this attraction
Date of experience: September 2019
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Response from Veronique A, Owner at Detours Pyreneens
Responded Dec 9, 2019
Dear Jacob, Thank you very much for sharing with the Trip Advisor community your experience with Détours Pyrénéens, a family owned incoming tour operator specialized in designing bespoke trips to Lourdes, the Pyrenees and Southern France and Northern Spain. As local experts who were born and raised in the area, it's been a pleasure to work with you for planning this September trip to our place by arranging your private transfer from Pau airport to Lourdes and a private road trip from Lourdes to Barcelona for your family of 10. I did not have the pleasure to meet you in person on this occasion, but through this review and the emails / messages we sent to each other during your trip and after, I was and still am so glad that you highly appreciated these services we arranged for you. It is such a reward to know that, from the first email to the curteousity and professionalism of our drivers, you were very pleased with the top-notch customer service we focus on providing with every single request / booking we get. Also, it is a great pride to have been part of the success of this family trip to Lourdes and Barcelona and we will be more than happy to help you with planning another experience to our beautiful part of the world if you ever return to France or Spain, in the near future. Now you know! Here we are, ready to design your made-to-measure all-inclusive package! Can't wait to assist you with your next vacations of a lifetime! See you next time! Véronique General Manager & Tour guide | Détours Pyrénéens - Incoming agency in Southwestern France Bespoke tours and packages in Lourdes, the Pyrenees, Southern France and Northern Spain
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