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Tourist Office of Albi

Closed Now: 10:00 AM - 5:00 PM
Open today: 10:00 AM - 5:00 PM
Review Highlights
Organized, friendly, and helpful

Most tourist offices are helpful and this one definitely was. The staffer we talked to spoke... read more

Reviewed 2 weeks ago
unclelouie
,
Minnesota
Very Helpful

The staff are very helpful, giving advice and assistance with accommodation, restaurants and... read more

Reviewed October 29, 2018
Margot N
,
Brisbane, Australia
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  • Excellent50%
  • Very good37%
  • Average10%
  • Poor2%
  • Terrible1%
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About
Closed Now
Hours Today: 10:00 AM - 5:00 PM
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Contact
42 rue Maries, 81000, Albi, France
Website
+33 5 63 36 36 00
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Reviews (364)
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All reviews very helpful staff tourist information spoke excellent english walking routes save money toulouse lautrec museum maps knowledgeable sights town cathedral souvenirs french material works
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1 - 10 of 56 reviews
Reviewed 2 weeks ago

Most tourist offices are helpful and this one definitely was. The staffer we talked to spoke excellent English and was very friendly. A map of the city was forthcoming and the office had lots of material one could pick up. We were impressed. The office...More

Date of experience: October 2018
Thank unclelouie
albitourisme81, Community Manager at Tourist Office of Albi, responded to this reviewResponded 2 weeks ago

Good morning, Thank you for your comment ! It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays. We are also glad that you felt...More

Reviewed October 29, 2018

The staff are very helpful, giving advice and assistance with accommodation, restaurants and sights. A good selection of pamphlets and maps.

Date of experience: November 2017
Thank Margot N
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded October 30, 2018

Good Morning, We are delighted that our knowledge as well as our brochures satisfied you. We hope to see you soon in Albi. Best regards !

Reviewed October 16, 2018

The agent helped us with advice on the different walking routes around Albi and the major buildings of interest

Date of experience: October 2018
Thank pipayne
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded October 22, 2018

Good morning, Thank you for your remark. We are waiting to welcome you soon at the Tourist Office and hope you enjoyed your stay. Best regards !

Reviewed September 27, 2018

When we eventually found this place they were quite helpful. Apart from one sign in the carpark there are no other directions or indications in the town showing where it actually is. We asked many people and none of them knew the location and two...More

Date of experience: September 2018
Thank OldishTraveller
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded October 2, 2018

Dear Sir, We thank you and take note of your comment . We will do our best to make sure visitors will find our new office from parking places and train station with new signs. Trees in front of the tourist office has been already...More

Reviewed September 16, 2018

Extremely knowledgable and helpful staff with recommendations which enhanced our visit to this lovely city.

Date of experience: August 2018
Thank Troddles
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded September 18, 2018

Hello, We are happy to see that your stay in Albi was a pleasure. We hope to see you soon in Albi. Have a nice day !

Reviewed September 10, 2018

Helpful staff with good English. Get an Albi Pass (Euro 12) to save money (free entrance to the Cathedral and to the Toulouse-Lautrec Museum) as well as avoid the ticket line for the Cathedral and provide a free audio guide for this stunning building. The...More

Date of experience: August 2018
Thank Mark S
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded September 18, 2018

Hello Mark, Thank you for your comment ! It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays. We are also glad that you felt...More

Reviewed September 7, 2018

Excellent service with very helpful staff and numerous material about the city. They also sell good souvenirs with reasonable prices.

Date of experience: August 2018
Thank nemanja1205
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded September 18, 2018

Good morning, Thank you for your remark. We are waiting to welcome you soon at the Tourist Office and hope you enjoyed your stay. Best regards !

Reviewed June 11, 2018

Located in the centre of the town opposite the Cathedral this helpful tourist office works well. English speaking staff provide helpful information with good insights.

Date of experience: June 2018
Thank ESVincent
Julien E, Community manager at Tourist Office of Albi, responded to this reviewResponded June 12, 2018

Hello, We are happy to see that your stay in Albi was a pleasure. We hope to see you soon in Albi. Have a nice day !

Reviewed May 29, 2018

I wish the word were a little more clearly out that the tourist office has moved! No one seemed to be able to tell me its current location, even though it is very close to the former site.More

Date of experience: May 2018
Thank Carol S
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded June 4, 2018

Hello, Thank you for your comment ! It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays. We hope to see you soon at the...More

Reviewed February 9, 2018 via mobile

French, English, Spanish, German all spoken and there may be more. Charming and helpful staff, good selection of guides and maps. Dealt with obscure questions with ease eg where were the bricks made and where was the clay found? A good start point for your...More

Date of experience: February 2018
Thank patrickl191
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded February 11, 2018

Hello, Thank you for your comment ! It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays. We hope to see you soon at the...More

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Questions & Answers
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captainken2016
March 4, 2017|
Answer
Response from albitourisme81 | Property representative |
Hello, The St Joan festival is on saturday 24th of June.
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