Office de Tourisme de Versailles
8:30 AM - 7:00 PM
Monday
9:30 AM - 6:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:00 PM
Saturday
8:30 AM - 7:00 PM
Sunday
8:30 AM - 7:00 PM
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4.0
121 reviews
Excellent
47
Very good
49
Average
17
Poor
3
Terrible
5

David C
Chandler’s Ford, UK13 contributions
Tickets are available at the Palace
Oct 2021 • Friends
Went there yesterday to buy tickets for the palace. Were left on the pavement in the rain as the man was late back from lunch. Very disinterested and unhelpful. I asked for 4 passport tickets and he charged my credit card 118 euros but gave us the cheapest palace only tickets which we didn't realise until we got in the grounds. I will be generous and say it might have been a mistake and not a deliberate rip off but I would urge people to buy from the palace where it would have been a lot cheaper.
Written October 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

theredhat
caribbean38 contributions
informative but not very friendly
Feb 2020
It appreciated being able to buys ticket that was good for several days. Again, the staff could be a little more personable.
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nomad01191896141
Hello, We are sorry to hear that you were not completely satisfied with the services that the tourist office of Versailles provided. When the office is crowded it can be harder to provide as much informations as we would like to. However we hope that you enjoyed your stay in Versailles and we are looking forward to see you again in Versailles. Have a good day, Adélaïde
Written March 6, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Bear H
Williamsburg, VA1,295 contributions
Very Helpful folks
Dec 2018 • Couples
Enroute from the train satation to the palace you will probably pass the tourist office. the multi- lingual folks there are most helpful. You can buy your tickets to the palace and other attractions inside fenced area. The office charges a 10 % fee for the service but unless you bought your tickets on line you save yourself a lot of walking to the palace ticket office by getting you tickets here. They also have maps and other information
Written December 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello, We are very happy to read you have had a good experience at the Tourist Office of Versailles. We are looking forward to seeing you on your next visit to Versailles. Regards, Adélaïde
Written December 21, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

LaQuita G
21 contributions
Excellent Service and Directions
Sep 2018 • Couples
The young man that helped us was extremely pleasant, friendly and spoke excellent English. He gave us excellent details on which buses to catch to get us to the right train station for getting to the Ryder Cup as well as maps of Versailles, bus and train schedules.
A stop here will help your adventures go smoother.
Written October 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your comment. We are delighted to read this positive feedback. It is always a pleasure for us to welcome and help the tourists in Versailles. Looking forward to seeing you soon. Have a good day, Adélaïde
Written October 29, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Taco42
USA350 contributions
Lots of good information
Oct 2017
This office is right near the main gate to Versailles. They had plenty of information and told us about the behind the scenes tour that we were able to get tickets for at the last minute. It was a great tour and a small group so we were able to ask a lot of questions and see the a little bit more of the palace without the big crowds.
Written August 31, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello, Thank you very much for your comment. We are very glad you appreciated your time in Versailles. We hope that we will see you again in the Royal City! Best regards, Adelaide
Written October 29, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mandy L
Queensland, Australia318 contributions
Helpful.
Dec 2017 • Family
Although very helpful when we arranged our tickets, they were very sure to tell us not to return our tour machines too late!! The guide herself was very welcoming and knowledgeable for the short time she was with us as we had a 'jump the line' self guided tour. The line for this was much longer than the 'immediate entry' line as so many people are now trying to avoid a wait. The shop is hidden in a small arcade opposite the railway and not easily seen. The building is white and red - don't turn left and go around past the cafes'.
Written January 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Mandy, We are happy that you have had a good experience in Versailles, although from the directions you are giving, it seems that you did not buy your tickets at the Tourist Information Office of Versailles. We are located a little bit further on the right, on the “Avenue de Paris”. We are looking forward to seeing you on your next visit to Versailles. Regards, Adélaïde
Written January 18, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

supergranWakefield
wakefield96 contributions
Good knowledge
Sep 2017 • Friends
These people spoke excellent english and were very helpful . They told us about an offer which we were entitled to as we had purchased a two day pass for the chateau even though we had not purchased it from them . Well done
Written September 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

M2He
178 contributions
helpful
Aug 2017 • Family
They folks here were very nice and friendly. They did speak a little English which was helpful. This town is fantastic, plan on spending the day here.
Written September 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Willy B
Genk, Belgium385 contributions
Well Informed little outfit
Aug 2017 • Business
The office the tourisme in Versailles has plenty of information about local restaurants, attractions (apart from the Chateau wich is just around the corner and has their own information desk), hotels in the area. They also have an exchange office but the rates you get there are less then great. It is better to use your credit card at any nearby ATM you will save a bundle.
Written August 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

C W
Orange County, CA202 contributions
Marie was very helpful!
Apr 2017 • Couples
We were greeted with a lovely smile and bonjour! Marie helped us decide which Museum Pass to purchase and helped us get our train ticket from Versailles to the nearest stop for our Paris hotel!
Written April 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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