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Private Tours Paris

Versailles, France
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About Private Tours Paris
PRIVATE TOURS PARIS was founded 9 years ago in 2005.We are a group of 15 experienced, professional, licensed guides (the only guides that are allowed by the French Ministry of Culture to guide within all the museums and official monuments in France).All our guides have their own little, special field of expertise (HISTORY former history teachers, ART (Ecole du Louvre), ARCHITECTURE, SOCIOLOGY (specialized in children tours) etc.Languages spoken: english, german, spanish, italian, dutch, portuguese and more…Our experience allows us to adapt to the wishes and needs of our clients to make them ours.The guides are also the drivers. They pick you up at your hotel or apartment and bring you back there again at the end of the tour. We use a fleet of luxurious and recent, air-conditioned minivans (Mercedes Benz).All our efforts serve one single purpose: to make our clients happy
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K. Munson wrote a review Apr 2020
1 contribution2 helpful votes
This company will not refund your money, using made up rules. We booked a Normandy trip, since France has closed the borders we are unable to get there. Now they are saying since we canceled, they will not refund.
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Date of experience: April 2020
2 Helpful votes
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Response from Angelo R, Gérant at Private Tours Paris
Responded Apr 3, 2020
Dear Kurt, We are so sorry that you are disappointed in dealing with our company. We understand that you canceled your trip due to the Coronavirus pandemic. You mention in your statement that you did not cancel your tour but that the French government canceled your tour as it was closing its borders. The tour was, however, canceled on Saturday the 14th of March 2020, before the french border closed down (it closed on Tuesday the 17th of March 2020). Your tour was canceled due to the ban that Mr. President Trump had put in place (which entailed that American customers could not travel to Europe). Our cancelation policy clearly states that when cancelations are made less than a month prior to the tour, there is no refund. However, as a commercial gesture, due to the unforeseen circumstances of the coronavirus outbreak, we have proposed for you to keep your deposit as a credit for future services that you can use within the next 18 months. We have sent you the corresponding voucher, so saying that our company is not trustworthy is an insult to our reputation (the company has now existed for 15 years and has won for the last 10 years the certificate of excellence from Tripadvisor). We hope that during your next travel to France you will use your credit that you have with us. Wishing you the best of luck during these difficult and uncertain times. Kindest Regards, Private Tours Paris.
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Meli wrote a review Feb 2020
Hong Kong, China1 contribution
Our 8 hour private tour of Paris and the Picasso Museum was absolutely fantastic. Julien our tour guide was phenomenal and provided such a detailed and interesting tour. Private Tours Paris were very professional in all their communication and I would thoroughly recommend them.
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Date of experience: February 2020
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Ana M wrote a review Nov 2019
Orange, Connecticut26 contributions6 helpful votes
We were recommended by our hotel concierge and absolutely loved this tour!! Our tour guide was Marion and she was extremely knowledgeable and friendly!!! We started around the Notre Dame area (under renovation) then headed to the Louvre with a break for lunch after and then
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Date of experience: November 2019
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Pathfinder218752 wrote a review Nov 2019
Ridgeland, Mississippi2 contributions
We used Private Tours Paris for the first time last month for our day trip to Normandy. (The D-Day tour.) Everything went very smoothly with this company. Alberto, our guide, picked us up as planned at 7:00 a.m. at our hotel ,and the day was perfect. Alberto was a history
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Date of experience: October 2019
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jcasciano1955 wrote a review Oct 2019
Scranton, Pennsylvania5 contributions2 helpful votes
We had scheduled a tour of Paris for 11 people with very specific points of interest to be visited. All was accomplished and then some with an outstandind guide, Claudia, and a great driver, Igor. We accomplished all our requested points of interest without any difficulty.
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Date of experience: October 2019
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