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  • Excellent20%
  • Very good48%
  • Average21%
  • Poor4%
  • Terrible7%
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4 Place Louis Armand, 75571 Paris, France
Bercy / Nation
+33 892 35 35 35
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1 - 10 of 123 reviews
Reviewed 5 days ago

We traveled from Paris to Barcelona. The station is very busy. Staff were not very helpful. Tickets were not checked. No id was required. Dogs are allowed on the train also.

Date of experience: August 2019
Thank jacdalby
Reviewed 2 weeks ago

Was using this railway station to travel to euro Disney with my young family. There was no customer service agents and no signage on how to get tickets or directions for the correct train. We were approached by a smartly dressed female with official ID...More

Date of experience: September 2019
Thank DRJBangor
Reviewed 2 weeks ago

The Gare de Lyon must be famous for its impressive clock tower, beautiful station facade (c.1900) featuring names of locations served, and the magnificent “Train Bleu” restaurant. When I visited there was also a large exhibition of photographs from 50 years ago displayed outside and...More

Date of experience: August 2019
Thank Andrew081
Reviewed July 27, 2019

There is FREE wifi inside the train station so order Uber from there and then walk outside. Make a left and walk about 70 metres and you will see a big M on a building which is the Mecure Hotel. You will pass the clock...More

Date of experience: July 2019
Thank Gezza1961
Reviewed July 21, 2019

I absolutely hated this train station. It’s huge, as busy as Disney World, and with almost no customer service agents for assistance. We got to the train station with almost an hour and a half prior to our train departure. We needed to get our...More

Date of experience: June 2019
1  Thank Kim B
Reviewed July 15, 2019

So, the train station is large and complex. Come early to find where you are going. There are three halls - one isn't close to the other. There is only one bathroom which is on the other side of eternity - honestly. The food options...More

Date of experience: June 2019
Thank sakflva
Reviewed July 10, 2019

Full of people, very expensive and very inconvenient with big luggage. No trolleys!!! TERRIBLE, not security scanns.

Date of experience: August 2018
Thank AneZRZR
Reviewed July 2, 2019

I write simply to re assure those with mobility issues that there is assistance for people who are struggling to walk . If you go to the assistance office they will provide staff to help .

Date of experience: August 2018
Thank GoawayTA
Reviewed June 30, 2019

Over passed & missed my station stop due to lack of signaling in the train and the next stop was Paris, the train broke down on its way to Paris, got there after midnight & had to book the first 5:30am train back to my...More

Date of experience: June 2019
Thank Regisaloys
Reviewed June 25, 2019

Do come as early as possible! The train is on the track 20 minutes before the departure, and you will need all that time to find it! As usual, I came the day before to look around. Surprise #1: they have no information office. Probably...More

Date of experience: May 2019
Thank MuscoviteVT
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August 16, 2019|
AnswerShow all 2 answers
Response from Kim B | Reviewed this property |
When we were there in June, I did not see any. It was hard to find anyone that appeared to be train station employees (other than a few security guards) until you got to a track that was boarding,