HelpTourists
HelpTourists
5
City ToursCultural ToursWalking ToursSightseeing ToursPrivate Tours
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
Full view
About
HelpTourists Paris offers private guided tours in German and Englisch in Paris, France. With our local guides you can discover the nicest places and districts and the best sights of Paris in your own language. We offer tickets to Paris attractions in advance so you can cut down on waiting times at the Eiffel Tower, Louvre, Disneyland and Versailles, among others. Furthermore, we sell tickets for the Paris Metro in advance.
Paris, Ile-de-France, France
Awards
Travelers' Choice
2024
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
5.0
218 reviews
Excellent
211
Very good
4
Average
0
Poor
1
Terrible
2
These reviews have been automatically translated from their original language.
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Claus S
Nordhorn, Germany931 contributions
Apr 2024 • Friends
With HelpTourists, we, as a group of four, booked an individual eight-hour city tour from the Marais district to the Seine, as well as a two-hour tour of the Louvre. This also included booking various entrance tickets.
They also sent us metro tickets in advance. This meant that when we arrived we could get straight from the train to the metro and reach our accommodation in good time.
We used the HelpTourists website extensively when preparing for our trip. We entered our questions into the search function and got really good answers.
We sent specific questions to the team by email. And with the help of HelpTourists, we had a wonderfully relaxed vacation in Paris that was tailored to our needs. Thank you for that.
We were grateful to use the excellent “Paris in 5 days” compilation for the rest of our vacation.
We will rely on HelpTourists again on future visits to Paris. We expressly recommend HelpTourists to all visitors to Paris. This saves you time and enhances the experience.
———
Impressive eight-hour Paris city tour at the start of our stay.
With HelpTourists, we, as a group of four, went on an individual eight-hour city tour from the Marais district to the Seine.
We were thus briefed for exciting experiences for the rest of our vacation:
Our city guide impressed us with her extensive knowledge of the city and life in the city. She provided practical support in purchasing our Navigo Découverte passes and renting Velib bikes. Together with the city guide, we took breaks in an exciting restaurant and had a picnic. In the process, we were able to clarify our questions for the rest of our stay in Paris.
Overall, our city guide was very individual and personal, catering to us and our previously expressed wishes. We received selected restaurant and vacation recommendations.
Such attention is something very special for us! Thank you very much for that.
On future visits to Paris, we will take another tour with HelpTourists. We expressly recommend it to all visitors to Paris.
——-
Exciting tour with expertise through the Louvre
The two-hour tour through the Louvre with HelpTourists was simply fantastic for our group of four people! Our guide led us through the museum with a common thread.
He explained the fascinating story behind the works of art to us.
From the first to the last second, he created a particularly positive tension.
Our attentive and friendly guide completely inspired us with his passion and expertise. We can highly recommend this tour!
They also sent us metro tickets in advance. This meant that when we arrived we could get straight from the train to the metro and reach our accommodation in good time.
We used the HelpTourists website extensively when preparing for our trip. We entered our questions into the search function and got really good answers.
We sent specific questions to the team by email. And with the help of HelpTourists, we had a wonderfully relaxed vacation in Paris that was tailored to our needs. Thank you for that.
We were grateful to use the excellent “Paris in 5 days” compilation for the rest of our vacation.
We will rely on HelpTourists again on future visits to Paris. We expressly recommend HelpTourists to all visitors to Paris. This saves you time and enhances the experience.
———
Impressive eight-hour Paris city tour at the start of our stay.
With HelpTourists, we, as a group of four, went on an individual eight-hour city tour from the Marais district to the Seine.
We were thus briefed for exciting experiences for the rest of our vacation:
Our city guide impressed us with her extensive knowledge of the city and life in the city. She provided practical support in purchasing our Navigo Découverte passes and renting Velib bikes. Together with the city guide, we took breaks in an exciting restaurant and had a picnic. In the process, we were able to clarify our questions for the rest of our stay in Paris.
Overall, our city guide was very individual and personal, catering to us and our previously expressed wishes. We received selected restaurant and vacation recommendations.
Such attention is something very special for us! Thank you very much for that.
On future visits to Paris, we will take another tour with HelpTourists. We expressly recommend it to all visitors to Paris.
——-
Exciting tour with expertise through the Louvre
The two-hour tour through the Louvre with HelpTourists was simply fantastic for our group of four people! Our guide led us through the museum with a common thread.
He explained the fascinating story behind the works of art to us.
From the first to the last second, he created a particularly positive tension.
Our attentive and friendly guide completely inspired us with his passion and expertise. We can highly recommend this tour!
Written April 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manfred D
1 contribution
Nov 2023 • Friends
While preparing for a city trip to Paris with a visit to the Louvre and other highlights such as Sacré-Coeur, we, two couples, came across the interesting offer from HelpTourists. The information on the website and the concept of organizing individual tours in German convinced us.
The inquiry, advice and bookings were handled very nicely and friendly by Solène. For the day of arrival, we received a good suggestion for a first walk from our hotel to interesting places in the surrounding area.
When we visited the Louvre, Solène was also our personal guide. A prominent place in front of the Louvre was agreed upon as the meeting point, the tickets were booked and brought to HelpTourists. During the short but unavoidable wait at the security check, we received initial information about the history of the museum and during the two-hour tour of the museum, we were made aware of many details and background information that we would probably have missed otherwise. Solène was very competent in her explanations and answered all of our questions and comments very well.
The following day we had booked an individual city tour in the Montmartre district, ending in Sacré-Coeur. The meeting point was again a distinctive place, where our guide Lara greeted us. During this walk through the district we also received very good information about the city's history, architecture, interesting places, but also about business life in Paris. A joint tour of Sacré-Coeur was very informative and at the end we received further tips for sightseeing in Paris on our own.
We all really liked the friendly, personal support from Solène and Lara. Both of them and certainly the other HelpTourists guides know their city well. The organization was perfect and we can recommend HelpTourists without reservation.
Another tip for using the metro in Paris. To buy tickets, there is the Navigo Easy system from the operating company Île-de-France Mobilités. This is a small card that can be easily topped up with tickets at sales points, vending machines, or with a mobile phone. This card can be purchased at a sales point on arrival, e.g. at Gare de l'Est. When we arrived, however, there was a huge rush and we had to wait a long time. It would certainly be a good service if HelpTourists could include the purchase and delivery of this card in their offer and also provide further information about the Île-de-France Mobilités ticket system on the website.
The inquiry, advice and bookings were handled very nicely and friendly by Solène. For the day of arrival, we received a good suggestion for a first walk from our hotel to interesting places in the surrounding area.
When we visited the Louvre, Solène was also our personal guide. A prominent place in front of the Louvre was agreed upon as the meeting point, the tickets were booked and brought to HelpTourists. During the short but unavoidable wait at the security check, we received initial information about the history of the museum and during the two-hour tour of the museum, we were made aware of many details and background information that we would probably have missed otherwise. Solène was very competent in her explanations and answered all of our questions and comments very well.
The following day we had booked an individual city tour in the Montmartre district, ending in Sacré-Coeur. The meeting point was again a distinctive place, where our guide Lara greeted us. During this walk through the district we also received very good information about the city's history, architecture, interesting places, but also about business life in Paris. A joint tour of Sacré-Coeur was very informative and at the end we received further tips for sightseeing in Paris on our own.
We all really liked the friendly, personal support from Solène and Lara. Both of them and certainly the other HelpTourists guides know their city well. The organization was perfect and we can recommend HelpTourists without reservation.
Another tip for using the metro in Paris. To buy tickets, there is the Navigo Easy system from the operating company Île-de-France Mobilités. This is a small card that can be easily topped up with tickets at sales points, vending machines, or with a mobile phone. This card can be purchased at a sales point on arrival, e.g. at Gare de l'Est. When we arrived, however, there was a huge rush and we had to wait a long time. It would certainly be a good service if HelpTourists could include the purchase and delivery of this card in their offer and also provide further information about the Île-de-France Mobilités ticket system on the website.
Written January 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KUNZ7633
Baiersdorf, Germany2 contributions
Oct 2021 • Family
It was a marvellous tour outside the usual tourist paths. We learned a lot about history and people of Paris, architecture, way of life etc. The walking tour was very convenient.
Solène our tour guide was splendid. She gave a lot of information without overloading our brains. She explained everything easily and gave a lot of tips where to find what in Paris, even outside the tour.
The service of HelpTourists in total was extraordinary. Bookings were made without problems, all booked activities very well. Information were given quickly.
We enjoyed our trip to Paris very much, which is to a big extent due to HelpTourists and to our tour guide Solène.
We fully recommend HelpTourists in all respects.
Solène our tour guide was splendid. She gave a lot of information without overloading our brains. She explained everything easily and gave a lot of tips where to find what in Paris, even outside the tour.
The service of HelpTourists in total was extraordinary. Bookings were made without problems, all booked activities very well. Information were given quickly.
We enjoyed our trip to Paris very much, which is to a big extent due to HelpTourists and to our tour guide Solène.
We fully recommend HelpTourists in all respects.
Written October 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina W
1 contribution
Mar 2023 • Family
We can wholeheartedly recommend a city tour with Help Tourists.
We were able to discuss our wishes in advance and were rewarded in Paris with a wonderful city tour in our native language.
The pick-up at the agreed starting point went smoothly. We received excellent answers to all of our questions.
We would always be happy to do a city tour with Help Tourist!!! The service is unique.
Thanks again to Solène :-)
We were able to discuss our wishes in advance and were rewarded in Paris with a wonderful city tour in our native language.
The pick-up at the agreed starting point went smoothly. We received excellent answers to all of our questions.
We would always be happy to do a city tour with Help Tourist!!! The service is unique.
Thanks again to Solène :-)
Written December 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spitzermichael
Munich, Germany2 contributions
Oct 2023 • Solo
I approached Helptourists with the request to organize a very individual day tour with me, away from the typical tourist tours. Solène more than succeeded in doing this. She had already accompanied my entire extended family on a day tour of Paris a few months earlier, during which we visited the most important highlights of the city. Now it was time for the "real" Paris, because I wanted to find out how people really live here. So Solène planned a tour of "her" Paris, the arrondissements, where she also likes to spend time privately. The tour took us through the lesser-known, not yet so polished northern Marais and from there through districts 10, 11, 19 and 20. The tour took us through winding alleys and hidden passages with trendy bars and restaurants, a bit along the Canal St. Martin with its beautifully autumn-colored trees, through the Cimetière du Père-Lachaise and up to the parks of Belleville (with a wonderful view of the city) and the fairytale-like Buttes-Chaumont. It felt like strolling through the city with a friend, chatting casually and simply enjoying the city. Of course, there was also a coffee break and a very good lunch. I can really only recommend a tour like this if you really want to get to know Paris.
Written March 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renate B
1 contribution
Apr 2023 • Couples
A highlight of our visit to Paris was certainly the Louvre tour. Our guide Solene took us to the Louvre as quickly as possible without having to wait in long lines and gave us a cross-section of the history of the Louvre and its most important works of art in very good German. Solene also told us lesser-known details about the works of art, so the tour was very entertaining. We were very happy with Solene and would recommend the tour at any time. We are happy to give her an Excellent with Plus!
Written December 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StMandl
Neunkirchen, Austria3 contributions
Mar 2024 • Couples
Communication with Helptourist was a disaster. After ordering and waiting for three weeks, the 5-day tickets for the Paris metro never arrived. There was no response to emails at all. It was only when I contacted Paypal that I was told that they would try everything and initiate an investigation through the German postal service. To date, no tickets have arrived and no refund has been made. I cannot recommend this company.
Written March 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo Herr Mandl,
vielen Dank für Ihre Bewertung, auch wenn Sie sehr unfreundlich und Ihre Darstellung nicht ganz richtig ist. Wir haben die Tickets zeitnah und plangemäß verschickt. Laut Nachverfolgung sind sie in Österreich angekommen. Anscheinend gab es wohl Probleme bei der Zustellung durch die österreichische Post, nach dem ersten Zustellungsversuch scheinen die Tickets nicht mehr auffindbar zu sein. Wir bleiben weiter dran. Der von Ihnen aufgemachte Paypal-Fall wurde von Paypal nicht genehmigt, da die Nachforschung weiterhin läuft und wir die Tickets auch nicht zurückgeschickt bekommen haben. Es tut uns sehr leid, dass bei Ihrer Bestellung ein Problem aufgetreten ist.
Mit freundlichen Grüßen,
Das Team von HelpTourists.
Written March 26, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bianca B
1 contribution
Dec 2023 • Friends
It was just brilliant from the first to the last minute!
With her super interesting explanations about Moulin Rouge, Montmartre and the Parisian passages, Nadine got us excited about Paris again. Her explanations about life in Paris came across as authentic and very personable. The 4-hour tour was always adapted to our needs.
Highly recommended and we would use Help Tourists again anytime.
Petra, Bianca
With her super interesting explanations about Moulin Rouge, Montmartre and the Parisian passages, Nadine got us excited about Paris again. Her explanations about life in Paris came across as authentic and very personable. The 4-hour tour was always adapted to our needs.
Highly recommended and we would use Help Tourists again anytime.
Petra, Bianca
Written December 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corinna M
1 contribution
May 2023 • Family
The family tour with Solene through the Louvre was an absolutely fantastic experience for all of us and enriched our visit to Paris! With her kind and friendly manner, Solene managed to get our children (7 and 9 years old) excited about the Louvre, which is something you have to be able to do as a museum guide! The tour is timed and content-wise tailored to the children's interests. None of their or our questions went unanswered. Solene speaks excellent German and we parents also learned a lot! We can unreservedly recommend the tour with her. The tour is absolutely worth the price, which made us hesitate at first. We would book her again and again!!!
Written December 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas F
Vorarlberg186 contributions
May 2024 • Couples
We did a total of 5 tours in 3 days with the guides from HelpTourists. We really enjoyed the tours through the different districts of Paris. The organization was perfect, the guides reliable, very competent and friendly. We can only recommend HelpTourists and would do a tour with them again at any time.
Written June 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wir wollen mit dem Zug von Paris nach Versailles fahren am 8. Mai, bei Oui SNCF wird hier kein Zug angezeigt. Ist die Strecke gesperrt? Weiß jemand etwas?
Written February 27, 2020
Hi Xenia, von Paris kannst du mit der Linie L ab Saint Lazare bis nach Versailles fahren oder du nimmst die RER C.
Written February 28, 2020
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