Le BHV Marais
Le BHV Marais
3.5
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
11:00 AM - 7:00 PM
About
Open 7 days a week, LE BHV MARAIS, is located in the heart of the capital, just a stone’s throw from Notre-Dame and opposite the Hotel de Ville, in the ultra-trendy, historical and cultural Marais district. BOOK YOUR GUIDED TOUR / LE BHV MARAIS is unique; as well as housing more than 2,000 fashion and design brands, it offers a whole range of diverse activities. Welcome to the only department store in the world with its own tourist trail. LE BHV MARAIS has intensively trained their own professional guides who in turn; have created tailor- made tours for the store’s visitors. WHERE THE MARAIS DISTRICT BEGINS / Unique throughout the world, the Marais is an epicentre of trends, cosmopolitan and inspiring, that unites history, museums, night life, shopping... THE BEST OF EVERYTHING / A large, multi-specialised Department Store, with a retail space of 45,000 m2, offering more than 2,000 brand names for all types of everyday needs: Hardware, Home, Fashion, DIY, Leisure activities, Food... AN EXCLUSIVE LIFESTYLE CONCEPT STORE / A lamp, some tea, a bed, a pan, a bath-towel, a smartphone, a book, a feather duster, a vacuum cleaner or a fridge ... whatever your heart desires you will find it here, amongst the almost 900 homeware brands available at LE BHV MARAIS. THE BIGGEST TOOLBOX IN PARIS / Over 54,000 products make the basement at LE BHV MARAIS unique amongst department stores the world over. A SHOPPING DESTINATION FOR CUTTING-EDGE FASHION / We put our all into surprising our customers every time they visit with over 500 brands in Fashion, Beauty, Leather Goods, Accessories, Jewellery and Footwear. THE LARGEST MARAIS’ BEAUTY DEPARTMENT / Brands like Aesop, Kiehl’s, Absolution, Too Cool For School… as well as iconic names Chanel, Dior and Guerlain and their Exclusives… rub shoulders with services such as the Kure nail bar and the Clarins SPA. INNOVATIVE, AN INSPIRING PLACE / Where the spirit of the times can be seen in over 40 pop-up shops per year, new brands/designers and exclusive international previews. Brands like Made in Design and the Nespresso Cube will delight you during your visit. Discover also LICK, the new high-tech corner. A CULINARY DESTINATION / Whether you’re a total novice or a professional chef in the making, it’s all here for you: tableware, kitchenware, household appliances and gourmet shop all take centre stage. THE BEST VIEW IN PARIS / Come and discover le Perchoir Marais, one of the most famous rooftop in Paris, with its magical atmosphere and magnificent panoramas, open every night after store closing.
Duration: 2-3 hours
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The area
Address
Neighborhood: Le Marais
The Marais is a winding maze of multi-faceted streets that beg to be explored. It bursts with small boutiques, historic buildings, cozy traditional restaurants, and hidden parks. Around each corner, you'll come across little gems of architecture spanning the centuries, from understated medieval towers to classical libraries and 17th century splendor. This neighborhood unites a rich mix of people of all ages, but it's best known for the gay scene mostly in the south and the Jewish community around Rue des Rosiers.
How to get there
  • Hôtel de Ville • 2 min walk
  • Cité • 6 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
532 reviews
Excellent
182
Very good
183
Average
55
Poor
38
Terrible
75

Peter M
Langley Township, Canada11 contributions
Sep 2022
Whatever you are looking for in Paris, you can find almost everything in Le BHV Marais. We have been through Galleries LaFayette and the other high end shopping areas in Paris and in Les Halles, but the best overall shopping experience is found in Le BHV Marais. The floors are clearly marked as to main contents, the displays are well spaced and the staff are easily found in every department. Help is always available with smiles and courtesy - even if you don’t speak French. It was such a joy to shop there and the selections are huge and the prices very reasonable especially when compared to LaFayette and the others.

One could spend an entire day shopping here, stop for a bite of lunch and then carry on. It truly was refreshing to spend time in this store - we left with many gifts to take home and were happy to have spent our foreign funds in such a well managed establishment.
Written October 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

F2669BQjonathann
Birmingham, AL64 contributions
Dec 2019 • Family
Our family stayed in an apartment a few blocks away end of December/beginning of January. We visited Le BHV Marais a couple times. Really enjoyed this store as it had a bit of everything. Staff very nice
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you ! we will always be enjoy to welcome you and your family ! We hope to see you again soon
Written January 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jill Strauss
1 contribution
Dec 2022 • Solo
I purchased a number by of items my last day in Paris at Le BHV Marais. I went to the tax refund area and was helped by an extremely rude woman. I gave her all the receipts and she completed the form. I had some questions and started to talk. Without a word, she turned around and walked away and no one else spoke English. At the time, I didn’t realize she didn’t complete the form properly. She didn’t write my name properly and she didn’t list all the items I purchased and I was unable to get a tax refund.
I was helped in the Lancôme department by a woman named India. She was polite, extremely knowledgeable and professional. It was a pleasure being helped by her. I would give 5 stars for India and 0 for the miserable woman in the service area.
Written December 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

itzcarolyn
Tucson, AZ5 contributions
Oct 2023 • Friends
I love, love love Paris and have been annually for the last few years. I always stay at the same hotel: Relais Hotel Vieux Paris on the left bank. Its a small hotel built in the 1500’s and known as the “Beat Hotel” because of the writers who used to live there. The area is close to Notre Dame, Saint Germain des Pres, Bon Marche, etc. Its right near Place Saint Michel with plenty of bus and metro connections. There are many reasonably priced restaurants with great food. Check the web for conccerts in the churches. And if you like jazz, check out Caveau de la Huchette.
Written November 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ruby Red
Greensburg, PA658 contributions
Apr 2023 • Couples
Such a great store and wonderful shopping experience. My husband and I visited store to purchase a table cloth for our daughter and the two people in the department who helped us were absolutely fabulous. They were so helpful, and really helped us to purchase the item we were looking for. Could not have asked for a better experience. They went above and beyond to help us.
Written April 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gustavo S
Sao Paulo, SP47 contributions
Jul 2015 • Family
Worst service ever!

After having spent over EUR1000 at the store my wife got stopped by a security guard because her bag beeped at those security checkpoints at the exit.

The security guard was not satisfied to be shown the receipts and wanted her to take every single item out of her bags and check one by one.

I got so mad at the event that immediately asked for the security manager to show up, who did nothing but reinforce the procedure.

We were forced to lay down every single item of purchase on the floor while he checked.

After realizing it was their incompetence for not having removed the tags on many products, we were dismissed without any compensation for the humiliating event.

I won't ever be touching this magazine again. My family and I have never been humiliated this way. If you want to visit this store just pray your bag doesn't beep on your way out.
Written July 10, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emma W
Georgetown, Canada14 contributions
Jun 2018
My mother and I came into the store to look for some cosmetic items to see the difference in price in France vs Canada. After looking at many items, and trying to receive help were often ignored or dismissed because of our lack of French. (we always try to speak a little bit then ask of they speak English). While in the perfume section I tired on some perfume. The two men working there offered no help and chatted to themselves. Upon putting some perfume on my wrist and rubbing it together I was scolded by one of the men for "destroying" the fragrance. Upon realizing we were English he scolded me
again I'm English repeating that I am destroying the fragrance. I tried telling him that back in Canada that's what I was always told to do. He looked at me and said nothing but gave a disgusted looked making me feel embarrassed and humiliated. Upon walking away by basic French told me he and his friend talked about us calling us "Americans" in a derogatory way. No offence intended by I am a Canadian and hold my nationality proudly. I will never be shopping there again and am disappointed that the staff took such a negative approach to a teaching moment.
Written June 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Emma W, we are really sorry to hear that your experience at LE BHV MARAIS was not satisfying. This behavior goes against our Quality Charter, please be sure that the manager of the two salesmen will be inform of their attitude. Kindest, LE BHV MARAIS.
Written June 15, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jane y
boston45 contributions
Jul 2014 • Family
After reading some reviews, we stopped by BHV with the intention of finding gifts to bring home. We started in the basement which we entered directly from the Metro. The basement sells hardware type goods. We bought very French-looking signs "musician" "artiste" "toilettes" and some house numbers for friends. They were quite expensive at around 17-25 euros a piece. The second floor had stationery and a complete selection of house cleaning supplies. I was tempted to buy the soaps and towels there but we were under serious space/weight limitations. The 3rd floor had tableware, spices, salts, chocolates and other gift items. We bought some very nice Le Jacquard Francais tea towels as gifts. The ground and 1st floors were women's shoes and clothes.
I was told that the store was closed for quite awhile, was renovated and and just recently reopened. I never went to the old BHV which I think might have been a little more of a bargain haven. It's now called "BHV Marais." Anyhow, it seems like an ordinary department store -- definitely less glitzy than Galeries Lafayette.
Tip: Enter the store on the right side off Rue du Rivoli. There is a detaxe counter there. Before you start shopping, you should get a 10% discount card for tourists by showing your passport. You have to return to this desk in order to get your detaxe form (if you spend more than 175 euros) Note that the 10% is separate and in addition to the about 12% VAT tax refund.
Written July 18, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dr Benjamin P
Whangarei, New Zealand798 contributions
Jun 2011 • Solo
If you want to find one-stop shopping at its best and at a good price in Paris, then BHV is your kind of place. It is one of the oldest in Paris and in a treasure trove of everything at great prices compared with other outlets. While the building and shop spaces themselves might not have the designer chic of Galeries Lafayette or Printemps, for example, they offer the same merchandise more cheaply. Shoppers don't actually buy the store decor anyway - they want great prices, especially in France, which is already expensive.

BHV occupies a main building on Rue de Rivoli and then has the BHV Man and BHV Wine are nearby on Rue de la Verrerie and Rue des Archives respectively. For fashion, housewares/homewares and appliances, it is tops and the basement is absolute Man Heaven for tools and hardware! In my view it has a better selection than any specialist hardware outlet I have been to in France! It also has a huge arts and crafts department.

The in-house cafe and restaurant offers the best value food in Paris and the very best coffee in a city where memorable coffee is rare. If you want a fun day shopping and eating, this is a must-visit place.
Written July 21, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bberht
London, UK13 contributions
Sep 2018 • Solo
I went there to buy a set of bedsheets, pillowcases and matress protector. altogether I paid 375 euros for the transactions. I was not entirely sure of the size so I asked the sales person if I could exchange the product if the size was wrong, and he told me that there was no issues, I should just be careful to open gently and keep the product package in good condition which I did. The next day I came back to change the size of the bedsheets and the sales manager of the floor tells me that it can't do it. First he said that he didn't believe that someone told me this, I insisted and said that it was unfair and then just repeated that he didn't care what was said to me and that in any case he would never do anything for an exchange. He then told me that it was useless to make a complaint because he would be the one replying and he will again say no, no matter what.

I have honestly never been treated with such arrogance from a sales manager, the experience was shocking for a luxury store. Furthermore, their sales staff is not trained at all : the guy told me a lie or at least something he didn't know and I bought this based on what he told me.

Really really bad experience, I reccomend going somewhere else where they value their clients spending a fortune on their product a bit more.
Written September 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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