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Review Highlights
Bad quality posing for fine item and terrible service

They sell the sweaters as if they were a fine item but they are really not. Also customer service... read more

Reviewed April 9, 2018
Geneva, Switzerland
Ruined my three day trip by their poor response to a problem

The Male assistant in Boulevard Haussmann was pleasant and helpful; I chose an item, and my husband... read more

Reviewed May 18, 2017
Jacqueline E
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Traveler Overview
  • Excellent16%
  • Very good11%
  • Average4%
  • Poor9%
  • Terrible60%
Jan 14, 2019
“Superb, as usual”
Nov 14, 2018
““Eric Bompard Does Not Disappoint””
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26 rue Vavin, 75006 Paris, France
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Reviews (42)
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Reviewed January 14, 2019 via mobile

Been an EB customer for the last ten years (Champs Elysses store) or more. One item per year, perhaps two. Staff is really helpful and patient; allows me to choose among various sizes, colors, etc. Quality is fine. Dry cleaning, of course (I would never...More

Date of experience: April 2018
Thank StellaPilar
Reviewed November 14, 2018 via mobile

My wife and I visited the Eric Bompard store on the Champs Elysee and discovered an exquisite array of high quality cashmere items. We were equally impressed with the sales associates that provided welcoming and knowledgeable assistance. We have truly become life long customers!

Date of experience: September 2018
Thank carrolls948
Reviewed October 10, 2018

small store in Lyon, France...very helpful and pleasant experience...carried most of the popular products..

Date of experience: September 2018
Thank T6947OZlindas
Reviewed September 20, 2018 via mobile

Received a jumper as a gift from family. When I tried it on the size was totally off. It was bought in Paris but I live in Ireland. I checked online and contacted customer service explaining that I could get a friend to complete an...More

Date of experience: October 2017
Thank DindyDoodle
Reviewed April 9, 2018

They sell the sweaters as if they were a fine item but they are really not. Also customer service is terrible.

Date of experience: April 2018
Thank ValeriaTH
Reviewed May 18, 2017

The Male assistant in Boulevard Haussmann was pleasant and helpful; I chose an item, and my husband paid with a new credit card (charge free!) The assistant told us it had been rejected, so, even though we were very surprised as we had used it...More

Date of experience: May 2017
6  Thank Jacqueline E
Reviewed March 12, 2017

My salesperson was lovely and helpful, not at all rude. I tried on a number of things and found so many beautiful choices I couldn't decide and wanted to think about my selection overnight. In the end I didn't have time to go back so...More

Date of experience: March 2017
Thank H1990WIlesleym
Reviewed February 14, 2017

I bought four sweaters from Eric Bompard this season.Boy do I wish I hadn't. The cashmere sweater I bought my boyfriend for Christmas is pilling like crazy and had two holes after two wearings! Mine has also pilled an alarming amount. Worse is that I...More

Date of experience: January 2017
4  Thank ViennaGal
Reviewed December 30, 2016

Lilia at the store on the Champs Elysees treated us perfectly and helped me find a number of items. Very patient. Beautiful store. Insanely soft products!

Date of experience: December 2016
2  Thank BeckyWinchester
Reviewed September 25, 2016

I purchased a large cashmere scarf at the Left Bank store. The service was very pleasant and not at all pushy. I was given the proper detax papers with no problems at all. I love the colors in the Eric Bompard shops and their designs...More

Date of experience: October 2015
1  Thank patp202
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