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Office du Tourisme et des Congres de Paris

#178 of 2,254 things to do in Paris
Closed Now: 10:00 AM - 6:45 PM
Open today: 10:00 AM - 6:45 PM
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Traveler Overview
  • Excellent61%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible8%
Travelers talk about
“museum pass”(187 reviews)
“tourist office”(42 reviews)
“day pass”(60 reviews)
About
Discover all the tourist information as well as those essential tickets for a nice stay in Paris directly to one of our Tourism Offices in Paris : one located at 29 rue de Rivoli (metro station : Hôtel de Ville), the other one in the Gare du Nord...more
Closed Now
Hours Today: 10:00 AM - 6:45 PM
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Contact
29 rue de Rivoli | Hôtel de Ville, 75001 Paris, France
Le Marais
Website
+33 1 49 52 42 63
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Reviews (2,172)
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All reviews museum pass tourist office day pass transportation pass pass holders eiffel tower metro ticket skip the line waiting in line buy tickets de paris hop on hop off bus river cruise long line versailles lines information
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1 - 10 of 998 reviews
Reviewed 3 days ago

It was great to order these items ahead of time and have them in my hand so the first day we could walk right out and grab the bus. We didn't want to count on finding the INFI desk at the airport, etc.More

Thank jkloc
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 days ago

Bonjour, Thank you for taking the time to share your experience ! We are glad to know that the services proposed by the Paris Convention and Visitors Bureau met your expectations. We really hope you had a pleasant stay in Paris anyway and that you...More

Reviewed 3 days ago via mobile

Great thing for transportation purposes. Can get anywhere easily on public transportation. Would definitely use again.

Thank Diamond M
Reviewed 1 week ago

Paris Museum Pass was great but I made the mistake of purchasing my RER tickets in advance to get from the Airport to the city center. I wanted to avoid standing in a long line and there was some unfounded concern that my North American...More

Thank TravelingSoccerLoon
Reviewed 1 week ago

You have to pull a number when you walk in and wait for your number to be called audibly and on a monitor. If you want info you pull one type of number, to pickup your pass another type of number. I pulled my number...More

Thank jcpeach
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 days ago

Hello , Thank you very much for your feedback! We are deeply sorry to hear you didn’t have a good experience with your visit in our Welcome Bureau Hotel de Ville. Your remarque has been taken into consideration, we will forward it to the department...More

Reviewed 1 week ago

The hotel in Montmartre; the food along the way; The shopping; the Paris people (so different from the French people!), The ice cream cone at 2200 hrs?; The wine; The pastries; The chocolate; Well, everything in 2.5 days in Paris. So many happy memories-So, Paris,...More

Thank Muriel T
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 days ago

Hello Muriel, Thank you for taking the time to write us this message ! We are glad to read you had fully enjoyed your stay in Paris. We hope to see you again in our beautiful capital!

Reviewed 2 weeks ago via mobile

Paris is just busy, its like NYC, you can't possibly see everything. pros: I loved the subway system, it was awesome, in terms of getting around. cons: The pubic toilets were gross, and I think it would be better to have paid toilets for tourist....More

Thank Navigate826807
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 1 week ago

Thank you very much for taking the time to share your experience in Paris and Versailles! We are deeply sorry to hear you didn’t have a good experience with the public toilets. The city of Paris layed on a large network of public toilets (Sanisette)...More

Reviewed 2 weeks ago

You can go here (City Hall building in Paris) to buy and pick up your museum 4 day pass booklets. However the pass is misleading. We were able to use the book to tour the Versailles home. However the site would not allow us entrance...More

Thank WorldOneNY
Reviewed 2 weeks ago

Bought tickets to Quai Branly, Fondation Louis Vuitton & Orsay. Asked for premium priority tickets that would allow us to skip lines. After lots of communication- 3 emails- was reassured that these were indeed priority ticketsr This was true at the Branly & Louis Vuitton....More

Thank DavidP890
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 1 week ago

Hello DavidP890, Thank you for sharing your purchasing experience on our website ! Indeed, the tickets sold on our website give you a priority access at the entrance of each museum and monument. However, as we warn our visitors every time they contact us, you...More

Reviewed 4 weeks ago via mobile

It helped me to get into the action more quickly. The delivery was very quick and the sent me some more info about Paris than I excepected.More

Thank nelsonqm
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 4 weeks ago

Hello nelsonqm, Thank you so much for your feeback on the Paris Visite Pass ! This Pass is designed to make your stay in Paris easier by giving you an unlimited access to all public means of transport (bus, metro, RER, tramway, the Montmartre funicular)...More

Reviewed 4 weeks ago

We ordered a 2 day Paris Museum pass to be delivered to our hotel. On arrival it could not be found. We had to buy a new pass and still have not managed to get this money refundedMore

Thank Katharine54
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 4 weeks ago

Hello Katharine 54, Thank you for sharing your experience with us! We are very surprised and sorry to hear that you have not received your Paris Museum Pass to your hotel. Feel free to get in touch with us either by phone at +33 1...More

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Nearby
Le Marais
The Marais is a winding maze of multi-faceted streets
that beg to be explored. It bursts with small
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restaurants, and hidden parks. Around each corner,
you'll come across little gems of architecture
spanning the centuries, from understated medieval
towers to classical libraries and 17th century
splendor. This neighborhood unites a rich mix of
...More
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Questions & Answers
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Jane W
September 9, 2018|
AnswerShow all 7 answers
Response from TennesseeMickey | Reviewed this property |
We thought the best answer was to have passes delivered to your hotel.
0
Votes
Paul O
June 3, 2018|
AnswerShow all 2 answers
Response from Peter M | Reviewed this property |
I believe the Paris Pass and the Paris Passlib are essentially the same thing. This pass includes the Paris Museum Pass which give you access to most the the cities public sites. But it also gives additional items such as... More
0
Votes
Hattrick55
June 2, 2018|
AnswerShow all 6 answers
Response from LuciaAlmeida | Reviewed this property |
No. The Paris Pass Museum includes only the tickets to get into the museums. I had gone to Versailles by car. The region is just amazing to go by car and see the fields. By train is much fast and easy, but you cannot see... More
2
Votes