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Review Highlights
Beautiful store

I visited this Chanel store slightly apprehensively after reading mixed reviews of the service. I... read more

Reviewed yesterday
average_jo_veggie
,
Plymouth, United Kingdom
via mobile
Busier everyday

I had a wonderful experience here before and that prompted my return after 8years. A bigger store... read more

Reviewed October 20, 2018
AyaL176
via mobile
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What Makes It Special
Visiting 31, rue Cambon is like stepping inside a fashion museum. Here you'll find all things Chanel, from clothing and shoes to sunglasses and fine jewelry. Cap your shopping with a sip of Champagne.
Traveler Overview
  • Excellent65%
  • Very good16%
  • Average8%
  • Poor4%
  • Terrible7%
Travelers talk about
“rue cambon”(40 reviews)
“flagship store”(20 reviews)
“sales associate”(17 reviews)
Contact
31 rue Cambon, 75001 Paris, France
Louvre / Palais-Royal
Website
+33 1 42 86 28 00
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All reviews rue cambon flagship store sales associate famous staircase beautiful store great shopping experience vat form standing in line earrings boutique perfume sunglasses brooch montagne shoes apartment shoppers
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1 - 10 of 196 reviews
Reviewed yesterday via mobile

I visited this Chanel store slightly apprehensively after reading mixed reviews of the service. I love Chanel bags and save very hard to be able to purchase them; and as I don’t often enter the stores, I still feel slightly uncomfortable and awkward, and it’s...More

Date of experience: January 2019
Thank average_jo_veggie
Reviewed 1 week ago

SERIOUSLY THE RUDEST MOST ARROGANT LUXURY BRAND STAFF you will find ANYWHERE IN THE WORLD We have travelled the whole world & you will not find ruder or more arrogant staff than the SALES MEN & WOMEN AT CHANEL (ESPECIALLY the PARIS BRANCHES ! )...More

Date of experience: January 2019
Thank HOTELGURU1010
Reviewed 3 weeks ago

The store is nice. The staff is attentive and friendly. Going to "Rue Cambon" is a wonderful experience in luxury.

Date of experience: November 2018
1  Thank Laurent B
Reviewed October 20, 2018 via mobile

I had a wonderful experience here before and that prompted my return after 8years. A bigger store and I had to wait for a while to get deserving attention. When I do get that, my SA is nice. Water/Juice served promptly. I came with an...More

Date of experience: October 2018
Thank AyaL176
Reviewed October 19, 2018 via mobile

The store was amazing, the staff were lovely and not condescending. There were a few rude customers but they can’t help that. Overall a lovely experience, however, would have been nice if I was offered a drink considering we spent a decent amount of money...More

Date of experience: October 2018
1  Thank EllaMJones
Reviewed October 17, 2018

We went in looking for a wallet on a chain in caviar. I had to queue for twenty minutes to be told that it was out of stock, the sales associate was very stuck up and when I asked if I could go to the...More

Date of experience: October 2018
3  Thank cazzzie987
Reviewed October 13, 2018 via mobile

There are many chanel boutiques all over Paris including inside departmental stores. However, this Chanel store is a little more special as it used to be Coco Chanel’s apartment. Similar to other Chanel stores, this store sells bags and accessories, shoes and make up and...More

Date of experience: September 2018
2  Thank JoeCool_KL
Reviewed October 3, 2018 via mobile

Ok for the shopper in you, stop by and i guarantee you will not leave empty handed. So many choices. Stop by and see it for yourself. Chanel is one of my favorites.

Date of experience: September 2018
1  Thank Neet201428
Reviewed October 2, 2018

I went to Chanel with my friend to buy handbags and we felt like we were in a real life fantasy. Being in the flagship store, seeing the famous stairs and being treated like queens drinking champagne! The sales associates are incredibly nice and helpful...More

Date of experience: September 2018
1  Thank LisaChicago_IL
Reviewed September 6, 2018

This flagship store of Chanel was everything the brand represents, elegance, polish, and style. It was big and had everything from handbags to makeup and everything in between. The service was attentive, polite without being pushy, I had a lovely experience.

Date of experience: September 2018
1  Thank JoanJh
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Questions & Answers
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Culture63173
October 27, 2018|
AnswerShow all 4 answers
Response from sophien | Reviewed this property |
Airbnb
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wendyh89
September 28, 2018|
AnswerShow all 2 answers
Response from sophien | Reviewed this property |
I thought that the selection in this particular location was not great. I am sure they have wallets on chain, but you got to get there earlier. Even if they don't have it there, they will call other stores for you. I got a... More
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