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Chanel

#26 of 632 Shopping in Paris
Certificate of Excellence
Neighborhood:
Louvre / Palais-Royal
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Address: 31 rue Cambon, 75001 Paris, France
Phone Number:
+33 1 42 86 28 00
Website

TripAdvisor Reviewer Highlights

Read all 214 reviews
Visitor rating
  • 97
    Excellent
  • 25
    Very good
  • 12
    Average
  • 5
    Poor
  • 9
    Terrible
So helpful and friendly.

We were so well looked after when we visited to purchase perfume, the staff were so lovely and helpful and couldn't do enough for us. Our visit helped to make our trip to Paris... read more

5 of 5 bubblesReviewed 5 days ago
Louise C
,
Oxford, England, United Kingdom
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214 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Oxford, England, United Kingdom
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

We were so well looked after when we visited to purchase perfume, the staff were so lovely and helpful and couldn't do enough for us. Our visit helped to make our trip to Paris memorable and we are so pleased we visited.

Helpful?
Thank Louise C
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Having never done any luxury shopping before, I was a bit nervous to step into Chanel, and worried that they would not treat me as well as the "high-paying" customers. I went in to buy a couple of lipsticks and a nail polish, and got the loveliest service I could possibly hope for. The woman who served me spoke English,... More 

Helpful?
Thank Jenni Y
New York City, New York
Level Contributor
76 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

My husband and I wandered in on a Saturday afternoon (totally by accident if my husband asks... :) and while it was busy, it wasn't too bad. There were 2 people waiting ahead of me but it went rather quickly (~10 min of waiting) before I was helped. The woman who helped me was very nice and super patient as... More 

Helpful?
Thank chihaep
Los Angeles, California
Level Contributor
26 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 20, 2017

I bought my first Chanel Boy bag at this store this past May. I loved every minute of the experience and would go back again.

Helpful?
Thank Crystal L
Level Contributor
23 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 10, 2017

I love this store, it is magical and you can almost feel Madame Chanel presence... If you like elegance and timeless beauty you should visit this place. The staff is very nice too, they offered me a coffee while I was waiting for my order and it was fabulous! After the visit don't forget to go to Angelina just around... More 

Helpful?
Thank Alicja T
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 23, 2016 via mobile

The best shopping experience I've ever had, EVER! I cannot rave enough about the staff & service rendered from start to finish on 18 Dec. Truly amazing service, informative and customer orientated. Special mentioned to (1) Anne-Sophie who was very attentive and displayed clear communications skills with great product knowledge and (2) Nora who managed our payments with positivity, patience... More 

Helpful?
2 Thank dayanas744
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 23, 2016 via mobile

# 3 on my list to do in Paris and Chanel did not disappoint. Service was perfect and the perfume was as always, amazing!

Helpful?
Thank SantaCruz89
Houston, Texas
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 14, 2016

My 17-month old daughter and I had to pay a visit to the original Chanel shop, so we hung a right from Rue du FSH onto Rue Cambon and were ushered into every girl's handbag heaven. It was Tuesday at around lunchtime, and there was (gasp) no line. A hostess/greeter cooed at my daughter, and several sales people came by... More 

Helpful?
5 Thank kloohtx
Sydney, Australia
Level Contributor
273 reviews
170 attraction reviews
common_n_attraction_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed November 4, 2016

Although my wife isn't a big luxury brand fan, she is a huge shopaholic and a trip to Paris would not be complete without a visit to one of these famous stores. Both of us agreed, it was not a wasted visit. The clothes, the bags, the accessories and just about everything else was beautiful, classy and presented immaculately. The... More 

Helpful?
3 Thank Tomme T
San Jose, Costa Rica
Level Contributor
29 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 26, 2016

For a perfume & Chanel lover for more than 40 years, this was really a treat! From the time I walked in and was given a tour and had a photo on the 5th step of the staircase leading up to the design floor, I was mesmerized! They even offered to spray # 5 as they did for Coco on... More 

Helpful?
1 Thank laly55

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Questions & Answers

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Staying in Louvre / Palais-Royal

Neighborhood Profile
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal, this neighborhood oozes luxury. The grand arches along Rue de Rivoli are shadowed by mosaics in front of decorated vitrines and hotels. Place Vendôme is lined with the world’s best jewelers and their glittering window displays. Every other establishment has someone to open the door for you or park your car. You can spend hours gazing at its haute couture shops or lingering over a meal at any of its chic eateries. After all that indulgence, the Tuileries gardens provide stately respite, while theaters compete for your applause. It's a neighborhood that draws admirers from around the world, all attracted to the luxe life in Paris.
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