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#29 of 603 Shopping in Paris
Certificate of Excellence
Louvre / Palais-Royal
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Address: 31 rue Cambon, 75001 Paris, France
Phone Number: 33-1-42-86-28-00

TripAdvisor Reviewer Highlights

Read all 200 reviews
Visitor rating
  • 87
  • 25
    Very good
  • 12
  • 5
  • 9
If you love Chanel this is the place

I went with a friend that loves Chanel and she was so impressed. I on the other hand am a guy I live on a farm and have no class or culture, so maybe my review is worthless but... read more

4 of 5 bubblesReviewed 1 week ago
Pittsburgh, Pennsylvania
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200 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Pittsburgh, Pennsylvania
Level Contributor
79 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW

I went with a friend that loves Chanel and she was so impressed. I on the other hand am a guy I live on a farm and have no class or culture, so maybe my review is worthless but here goes. The staff mostly seemed very helpful and friendly, unlike some other reviews on this site made it sound, though... More 

Thank dg2623
Clarksville, Maryland
Level Contributor
127 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We had a really great experience this morning. I would recommend going early before it gets crowded. The sales staff made us feel special. They took their time with us. There is a much better selection than any Chanel store in the United States

Thank Bruce P
Level Contributor
31 reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I visited the Chanel store to purchase a necklace. The shopping experience was so pleasant from the moment I entered. Although it was a Saturday and reasonably busy, someone immediately offered me a seat and something to drink. I was told that someone would be with me momentarily - this took a microsecond! The gentleman who helped me could not... More 

Thank starynight
Level Contributor
164 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

When I was planning the trip to Paris even though I don't care for name brands... Chanel had a soft spot for me due to her history Gabrielle Bonjour the founder of Chanel brand started all in the post-World War I where two designers wanted to liberate women from the constraints of the corseted silhouette and popularizing a sporty, casual... More 

Thank SnMnew
Level Contributor
122 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed September 11, 2016

Morning visit to Chanel with my husband and referred to Caroline for assistance in choosing my birthday gift. Caroline was very honest and helpful in her assessment of what suited me and I chose one of the new accessory necklaces and a pair of earrings to match. Champagne followed and then a surprise as my husband insisted on purchasing a... More 

Thank Tuppy1Brisbane
London, United Kingdom
Level Contributor
38 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed September 8, 2016 via mobile

This is my second visit in this shop ( 51 avenue Montaigne )being there last year and the Service was once again impeccable . The staff are very helpful .

Thank Joonam01
New Orleans, Louisiana
Level Contributor
53 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed August 15, 2016

Staff was super rude. Was not the experience I was expecting. I went in to buy a handbag and it took 40 minutes for a sales associate to help me. I had to ask numerous time and the place was not even crowded. Very disappointed. Don't go with high hopes.

Thank Clarabelle504
Melbourne, Australia
Level Contributor
23 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 26, 2016 via mobile

I promised myself that one day when I made my way to Paris, this would be one of the places I'd visit. If you love Chanel, visiting this store is like no other. The staff are lovely, and more than happy to accommodate. They are extremely helpful and I could not have asked for a better experience. Of course, I... More 

1 Thank kelkykaos
Wamberal, Australia
Level Contributor
213 reviews
77 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed July 15, 2016 via mobile

We can't say we got the greatest of greetings from the gruff security guards...... Inside, wow, for such a wet day was packed! We were asked what we were after, and politely told there was a wait, and offered refreshments. I checked out the shoes. Wow, all Italian made, laughing I thought maybe a name change to Chanelli is coming?!!... More 

2 Thank Marc D
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 8, 2016

My daughter and I went into the Chanel store to buy perfume and makeup. While we waited to be attended we were offered something to drink. After about a half hour, a sales associate helped us complete our purchase. She was extremely elegant and kind. She then took us to the area where Coco Chanel lived ad gave us a... More 

3 Thank Yvette H

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Staying in Louvre / Palais-Royal

Neighborhood Profile
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal, this neighborhood oozes luxury. The grand arches along Rue de Rivoli are shadowed by mosaics in front of decorated vitrines and hotels. Place Vendôme is lined with the world’s best jewelers and their glittering window displays. Every other establishment has someone to open the door for you or park your car. You can spend hours gazing at its haute couture shops or lingering over a meal at any of its chic eateries. After all that indulgence, the Tuileries gardens provide stately respite, while theaters compete for your applause. It's a neighborhood that draws admirers from around the world, all attracted to the luxe life in Paris.
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