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#25 of 622 Shopping in Paris
Certificate of Excellence
Louvre / Palais-Royal
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Address: 31 rue Cambon, 75001 Paris, France
Phone Number:
+33 1 42 86 28 00

TripAdvisor Reviewer Highlights

Read all 208 reviews
Visitor rating
  • 93
  • 25
    Very good
  • 12
  • 5
  • 9
Fantastic experience

I love this store, it is magical and you can almost feel Madame Chanel presence... If you like elegance and timeless beauty you should visit this place. The staff is very nice... read more

5 of 5 bubblesReviewed 1 week ago
Alicja T
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208 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Level Contributor
23 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I love this store, it is magical and you can almost feel Madame Chanel presence... If you like elegance and timeless beauty you should visit this place. The staff is very nice too, they offered me a coffee while I was waiting for my order and it was fabulous! After the visit don't forget to go to Angelina just around... More 

Thank Alicja T
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The best shopping experience I've ever had, EVER! I cannot rave enough about the staff & service rendered from start to finish on 18 Dec. Truly amazing service, informative and customer orientated. Special mentioned to (1) Anne-Sophie who was very attentive and displayed clear communications skills with great product knowledge and (2) Nora who managed our payments with positivity, patience... More 

1 Thank dayanas744
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago via mobile

# 3 on my list to do in Paris and Chanel did not disappoint. Service was perfect and the perfume was as always, amazing!

Thank SantaCruz89
Houston, Texas
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 14, 2016

My 17-month old daughter and I had to pay a visit to the original Chanel shop, so we hung a right from Rue du FSH onto Rue Cambon and were ushered into every girl's handbag heaven. It was Tuesday at around lunchtime, and there was (gasp) no line. A hostess/greeter cooed at my daughter, and several sales people came by... More 

5 Thank kloohtx
Sydney, Australia
Level Contributor
224 reviews
144 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed November 4, 2016

Although my wife isn't a big luxury brand fan, she is a huge shopaholic and a trip to Paris would not be complete without a visit to one of these famous stores. Both of us agreed, it was not a wasted visit. The clothes, the bags, the accessories and just about everything else was beautiful, classy and presented immaculately. The... More 

2 Thank Tomme T
San Jose, Costa Rica
Level Contributor
29 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 26, 2016

For a perfume & Chanel lover for more than 40 years, this was really a treat! From the time I walked in and was given a tour and had a photo on the 5th step of the staircase leading up to the design floor, I was mesmerized! They even offered to spray # 5 as they did for Coco on... More 

1 Thank laly55
Pittsburgh, Pennsylvania
Level Contributor
79 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed October 18, 2016

I went with a friend that loves Chanel and she was so impressed. I on the other hand am a guy I live on a farm and have no class or culture, so maybe my review is worthless but here goes. The staff mostly seemed very helpful and friendly, unlike some other reviews on this site made it sound, though... More 

2 Thank dg2623
Clarksville, Maryland
Level Contributor
160 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed October 17, 2016 via mobile

We had a really great experience this morning. I would recommend going early before it gets crowded. The sales staff made us feel special. They took their time with us. There is a much better selection than any Chanel store in the United States

1 Thank Bruce P
Level Contributor
31 reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed October 16, 2016

I visited the Chanel store to purchase a necklace. The shopping experience was so pleasant from the moment I entered. Although it was a Saturday and reasonably busy, someone immediately offered me a seat and something to drink. I was told that someone would be with me momentarily - this took a microsecond! The gentleman who helped me could not... More 

1 Thank starynight
Level Contributor
166 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed October 13, 2016 via mobile

When I was planning the trip to Paris even though I don't care for name brands... Chanel had a soft spot for me due to her history Gabrielle Bonjour the founder of Chanel brand started all in the post-World War I where two designers wanted to liberate women from the constraints of the corseted silhouette and popularizing a sporty, casual... More 

1 Thank SnMnew

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Questions & Answers

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Staying in Louvre / Palais-Royal

Neighborhood Profile
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal, this neighborhood oozes luxury. The grand arches along Rue de Rivoli are shadowed by mosaics in front of decorated vitrines and hotels. Place Vendôme is lined with the world’s best jewelers and their glittering window displays. Every other establishment has someone to open the door for you or park your car. You can spend hours gazing at its haute couture shops or lingering over a meal at any of its chic eateries. After all that indulgence, the Tuileries gardens provide stately respite, while theaters compete for your applause. It's a neighborhood that draws admirers from around the world, all attracted to the luxe life in Paris.
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