Gare du Nord

Gare du Nord, Paris: Hours, Address, Gare du Nord Reviews: 3/5

Architectural Buildings
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4:30 AM - 1:00 AM
Monday
4:30 AM - 1:00 AM
Tuesday
4:30 AM - 1:00 AM
Wednesday
4:30 AM - 1:00 AM
Thursday
4:30 AM - 1:00 AM
Friday
4:30 AM - 1:00 AM
Saturday
4:30 AM - 1:00 AM
Sunday
4:30 AM - 1:00 AM
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3.0
2,745 reviews
Excellent
301
Very good
619
Average
721
Poor
432
Terrible
672

mrsbUk
uk25 contributions
Unlike other travellers our Eurostar check in was smooth and straightforward, our train left at 19.15 ish so that may have been a factor. Gate du Nord is a huge station and signage and instructions could be better, we wanted to leave our cases in the left luggage department which was a nightmare. We eventually found the department and joined a queue of about 15 people at the head of which was a large Chinese family with many cases who were putting their luggage through the scanner very slowly. No staff in sight or supervising/helping at all. After waiting for 10 minutes without the queue moving I looked through the door to see two members of staff on their phones! I pushed through and tackled them about the fact that the queue wasn’t moving and nobody knew what was happening so a member of staff then came out to say the office was actually full with no room left for large cases, in French which nobody in the queue understood, what a debacle! We were lucky that we had only small cases but again, inside no signage in English and if it hadn’t been for a very helpful French family explaining the system to us I dare say we might still be in there! Customer service non-existent I’m afraid.
Written April 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

patrickperbkk
Perth, Australia1,220 contributions
I took a Eurostar from Paris to London. It's highly suggested to go to Gare du Nord and check how the train station operates.
The day before travel, we took a train to Gare du Nord, it's quite confusing to go from the local metro platform to the international platform. There's not enough signs, especially in English. Also, it's NOT recommended to take the train to Gare du Nord if you have a large luggage, As a result, we ended up taking a taxi to Gare du Nord.

Pros: Beautiful train station.
The immigration is quite straight forward.

Cons: Staff at the security check point was extremely rude and racist. Maybe I am NOT white, I was targeted by the officer, he asked me so many inappropriate questions. He also went to my personal belongings including my wallet and money envelope!
Not enough seats at the waiting room (I arrived there a bit early and the earlier train hasn't left the station yet).
PAUL cafe there served one of the worst coffee I have had in my life. The coffee came from the instant machine!
Written March 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kekai A
Honolulu, HI29 contributions
I was in Paris during the public transit strikes, and it was a bit tricky. I was staying in a nearby hotel and finding it is easy. I visited a friend in St. Malo, which required me to use Gare du Nord, early in the morning and they had a good selection of breakfast choices at a reasonable price. Getting to the train was tricky because the signage was not helpful. The staff working is very helpful and I was directed to where I needed to be once I found someone.
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

CarsMaiden
London, UK151 contributions
Family
Asked to check in for Eurostar 90 minutes prior and found ourselves having to stand on a cold platform waiting for the train for over an hour. There are no refreshments, nowhere near enough seating and no heating system. It was cold and windy.
The guard seemed to enjoy telling people there was nowhere to buy any refreshments and nowhere else to go.
I accept this is partly our fault for not checking prior and not being armed with coffee however it IS unusual not to have any sort of cafe after customs. At least put signs up informing people.
It is also a place they know is filled with kids so makes it even harder.
The place to pay and leave your suitcases was very reasonable however they only accept cash. In 2022.
Written April 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

elninodelrio
Monterrey, Mexico26 contributions
Awful service on the terminal for the Eurostar train from Paris to London. It took us more that 2.5 hours in line to go through ticketing, customs and immigration, carrying our own bags all the time. Arrived almost 3 hours before and almost missed the train.
There are several issues here, Brexit, UK train strike and the most important one, is that Eurostar is only using around 12 trains out of a total of 30 at the moment. They do not have enough engineers to keep the trains going. So, if one train breaks down it affects all departures for the rest of the day. These issues happen often apparently.
Please consider this while planning a trip to London. It is better to fly at the moment.
Written July 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kamlesh H
United Kingdom57 contributions
Friends
Taxi officials at the station are working in cahoots with taxi con artist. We were a group of ladies who were directed by a taxi official in a yellow high visibility to follow the queue and wait for another to give us instructions. Waited almost 40 mins to get to the front of the queue only to be directed with a group to taxi driver who crammed 5 of us with luggage into a small car. The trip took no more than 14min and upon arriving at the hotel in the opera district the driver said the cost was €150.

He refused to give our luggage until we paid in cash and was very intimidating/ threatening. This is the worst experience we’ve had, ever! Travelling through Africa, Asia and other parts of Europe has never been so stressful.

Unfortunately Paris has become a very unsafe destination. Beware of illegal taxis, pickpockets and being hounded by street vendors and beggars. Lesson learnt and will rather go to other holiday destinations.
Written June 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nathan Munday
London, UK43 contributions
Couples
If travelling to Paris via Eurostar it is highly likely you will finish the journey here. This is one of many stations situated throughout Paris and the one thing I will say is be careful.

When we arrived at Paris there is a clear and obvious sign which says “Taxis” and a person stood there wearing a yellow hi visibility vest, this person you should go to and stay with. You will be surrounded by numerous unlikely people offering you Taxis, stand your ground and say no as these are there to scam you. The station itself does have various food outlets and other places, such as a busy high street outside however it just seems to attract the most unlikeliest of people such as persons who clearly use drugs among others. I’m not sure why but they all seem to just gather around the station. The hotel staff also said upon me leaving that I should watch my bags and personal items around the station, which filled me with confidence.

If you are travelling back by Eurostar then there is a couple of food outlets in the departure lounge, such as a Paul, a convenience store and also a Costa however this was closed for some unknown reason when I was there and they have a vast selection of baguettes and coffees and snacks. There is also a reasonable seating area by the gates which allow you to sit down whilst waiting for the train to board.

Overall I just think if you travel into this station; just be mindful of your surroundings, if anyone speaks to you just be aware and politely say no. Nobody got aggressive when you say no but it does become a pain when your being hassled.
Written May 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Carla S
Cape Town Central, South Africa53 contributions
Couples
This is not a suitable option to travel to the airport. The tickets are crazy expensive and the trains are so full you cant get on any of them.
After my partner and I waited over 30min (trains are every 10min) we had to abort the train plan for a taxi as to not miss our flight.
Unless the RER becomes an airport only line (much like Gatwick and Heathrow Express trains) they really have a nerve charging €10pp for the trip. Also, even if you can deal with the money, the trains were so full we watched 3 pass us by with no space on. (It is Saturday - no work commuters)
The platform is dirty and full of loiterers too. As our last interaction with Paris, I really wont be looking back. I do however want my money back for the tickets I never used.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Stuart E
1 contribution
Couples
Taking the Eurostar back to King's Cross, the ticket advised us to arrive 45-60 minutes prior to departure. IGNORE THIS and make sure you arrive at least 2 hours early. Security and passport control is an absolute mess with several bottlenecks and took us ages to get through. We ended up dashing to the platform, making the train with only a couple of minutes to spare. A stressful end to what had been a lovely break. As others have said, the signage is also very poor, but that is the least of this stations problems.
Written April 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Scotty C
Edinburgh, UK10 contributions
Really sad to report our experience with taxis. Came off Eurostar wanting a taxi to St Germain. There was a long queue of them outside the station. We were approached first by one driver who told us our journey would take 40 mins. and cost us Euros 55 (E45 'my best offer') which we refused. Then we were approached by another further up the queue who said he used his meter and his estimate was E 35 (he said it would take 40 mins. too) - so we went with him. He had managed to fix his meter which did not run and we were charged E45 for a 20 min. run. The receptionist at the hotel was shocked - said it cost only a bit more to go to the airport. A few days later, our return to Gare du Nord (also 20 mins), cost us E20 on the meter of an honest taxi driver.
Travellers beware!
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Gare du Nord is open:
  • Sun - Sat 4:30 AM - 1:00 AM
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