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Review Highlights
Definitely the way to travel

This review could have been awful, as Eurostar caused panic in our house with first a text 5 days... read more

Reviewed 3 weeks ago
DavvaW
,
Rugby, United Kingdom
Too many cancellations at the moment

From the UK it was all smooth and fabulous but then the French side on the return...the customs... read more

Reviewed 4 weeks ago
TravellerBlossom
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  • Excellent40%
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  • Average21%
  • Poor6%
  • Terrible12%
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Suggested duration: 1-2 hours
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75010 Paris, France
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+33 892 35 35 39
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All reviews standard premier train ride passport control gare du mph carriage customs explanation lines
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1 - 10 of 30 reviews
Reviewed 3 weeks ago

I have travelled this way - London to Paris Return- several times and always go Standard Premier. It is a very relaxing way to travel with comfortable seats, food and drink supplied almost at will.

Date of experience: February 2019
Thank KenCS46
Reviewed 3 weeks ago

This review could have been awful, as Eurostar caused panic in our house with first a text 5 days before our 5 days at Disney saying our train to Gare du Nord had been cancelled. Then, after sorting that panic out, getting a text 2...More

Date of experience: February 2019
Thank DavvaW
Reviewed 4 weeks ago

From the UK it was all smooth and fabulous but then the French side on the return...the customs staff not employed by Eurostar were rude and unhelpful. No trays when go through with your luggage so put your stuff in your bag or all falls...More

Date of experience: February 2019
Thank TravellerBlossom
Reviewed 4 weeks ago

Valentines Day Romantic holiday...or so we were hoping with Eurostar. I decided to book Eurostar as we get a discount from work so thought this would be a fabulous way to travel to Paris for valentines with my partner. London to Paris journey: We were...More

Date of experience: February 2019
1  Thank Mz_Ababio
Reviewed January 31, 2019

We bought tickets from Ashford to Paris (we live in Ashford) but on the morning of travel were informed that the train would not be stopping at Ashford and that we needed to travel to London St Pancras to board the train there. It appears...More

Date of experience: January 2019
Thank johngE2487RN
Reviewed January 27, 2019 via mobile

Both my trains got delayed with about 30 mins, no explanations given. Spoke to the staff in English they replied in French, not very helpful.. considering it's quite expensive the staff should be nicer. the lounge in Paris is way too small for the amount...More

Date of experience: January 2019
Thank ioanaddd
Reviewed January 19, 2019 via mobile

It’s an experience in itself just to take a trip on intercontinental Eurostar (you head underwater through the 31 mile channel tunnel for 20 minutes) but the other reviewers are right when they say it’s all smooth sailing on the London St Pancras side but...More

Date of experience: May 2018
Thank WorldTravla7
Reviewed December 4, 2018

Although a very efficient way to travel between London and Paris (among others), carriages surprisingly lack electricity power points at seats (there is one per carriage next to the toilet) while wifi reception is patchy. Rather disappointing

Date of experience: December 2018
Thank tassosk5
Reviewed November 30, 2018

4 Weeks ago, my Wife and I caught the Eurostar train from London to Paris, once through Customs an easy walk to our carriage. Try to get in early if you can because the luggage racks soon fill up and you may need help lifting...More

Date of experience: October 2018
Thank John B
Reviewed November 7, 2018 via mobile

I only can recommend to travel on Eurostar. It is the second time that I used it frm Paris to London and it worked out perfect again. Nice food, helpful staff, clean toilet- simply super.

Date of experience: October 2018
2  Thank babasbeauty
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Questions & Answers
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WayneCorp
March 18, 2019|
Answer
Response from CarpeNox | Reviewed this property |
According to BBC News, Eurostar is telling passengers only to travel from Paris to London "if absolutely necessary" Long queues are caused by the industrial action of French customs officers.
-1
Votes
tjreardon
February 20, 2019|
AnswerShow all 5 answers
Response from Connie12 | Reviewed this property |
We thought Standard was fine. Depends on price difference. There were 4 of us and all would do Standard again.
0
Votes
PerroFeo
November 28, 2018|
Answer
Response from CarpeNox | Reviewed this property |
Yes, there are free toilets at the far end of the Gard du Nord waiting area.
0
Votes