Welcome Pickups (Paris)
Welcome Pickups (Paris)
4.5
About
Welcome helps you make the most of your travels by providing transfer services from the airport or port, tips and tailor-made private experiences led by locals. Let a Local English speaking driver introduce you to Paris!
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  • Lynne M
    6 contributions
    5.0 of 5 bubbles
    Can thoroughly recommend the Welcome Pick-ups service
    Welcome Pick-ups were easy to book online, great communication, driver's ID given with facial recognition, car model, colour and number plate. Driver was English speaking, a very safe driver and helpful with luggage. The car was very comfortable and clean. He arrived at 5.50am for our 6.10am pick-up, directly outside our Hotel door ready to take us to the airport.
    Visited September 2023
    Traveled as a couple
    Written September 24, 2023
  • Vince S
    6 contributions
    5.0 of 5 bubbles
    Reliable service
    Good drivers, always on time, clean cars. Used then in London, Barcelona and Paris. We never had a problem. It's a good feeling to know that when you arrive at a foreign airport there will be a car waiting for you so you don't have to wait for a cab. The price is preset as well we also gives you comfort.
    Visited September 2023
    Traveled as a couple
    Written October 6, 2023
  • laurasaunt
    Tampa, Florida34 contributions
    5.0 of 5 bubbles
    Great experience
    Jacques Armel Owoudou greeted us at CDG at exact time scheduled. He contacted us on Whats App on arrival. Jacques was so happy and not upset when the parking exit at CDG did not work. This was the most pleasant ride from CDG that I have experienced ! Merci Jacques !
    Visited October 2023
    Traveled as a couple
    Written October 8, 2023
  • Jenny P
    Skipton, United Kingdom201 contributions
    5.0 of 5 bubbles
    Super drivers, super service!
    We used Welcome Pickups twice, to and from Gare Du Nord, and both drivers were brilliant, really friendly, very professional, informative, and great drivers - need to be in that traffic! So definitely recommend and will use again, if we had more time, we would have used them for more than just a transfer. Great service, value for money, and can't fault. Thanks!
    Visited December 2023
    Traveled as a couple
    Written December 4, 2023
  • Dee
    Yardley, Pennsylvania1 contribution
    5.0 of 5 bubbles
    Worth it.
    We used the service for airport - hotel - airport transportation. Driver was on time (despite our early arrival) and early for our return. It took the “pain” out of the scramble to figure out transportation when you arrive after an overnight flight. Driver came with extra large van that made for a comfortable ride for 4 adults
    Visited December 2023
    Traveled with family
    Written December 31, 2023
  • Mirowa
    Surprise, Arizona16 contributions
    5.0 of 5 bubbles
    Exceptional service
    Welcome Pick Ups was very easy to set up. A photo of the driver was sent before hand. Upon arrival of the flight our driver, Yan, was in communication with me. Yan was very helpful and pleasant, even pointed out a few lesser known landmarks along the way. We were very pleased with service that we went ahead and scheduled our departure with Yan.
    Visited February 2024
    Traveled with family
    Written February 21, 2024
  • Karen L
    Dallas, Texas1 contribution
    5.0 of 5 bubbles
    Excellent driver
    We used this service from CDG to our hotel in Paris. After a long flight we wanted an easy transfer. Our driver was Mansouri and he was an excellent driver even with Paris' crazy streets. This service made our trip more pleasant and I would highly recommend.
    Visited May 2024
    Traveled as a couple
    Written May 10, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles531 reviews
Excellent
435
Very good
26
Average
5
Poor
8
Terrible
57

Andrew H
San Francisco, CA177 contributions
5.0 of 5 bubbles
Dec 2019
Exceptionally professional handling of transfers to/from CDG. This was a blessing during the Paris strikes. The driver was excellent. While the price is a tad high, during the strikes we avoided any gouging (apparently rampant at the time). I recommend this service if you want a stress free journey from and to the airport.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to review your experience with us. We are very pleased to hear that you are happy with the service you received.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JoLynn G
Ohio, U S A25 contributions
5.0 of 5 bubbles
Jan 2020
We arrived at CDG during the transit strike, had made a Welcome ThankYou reservation based on Trip Advisor reivews and it worked just the way we had hoped. Called the driver after we got thru immigration, he appeared shortly, was very professional & polite -- and due to the traffic drove 2 1/2 hours to get us to our hotel near the d'Orsay. No complaints from him about the terrible congestion. Also used WelcomThankYou back to CDG, same excellent service & we'll do this again.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We at Welcome Pickups know you had many options to choose from, we thank you for choosing us and we are delighted to hear that you are happy with our service.
Written February 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael N
63 contributions
5.0 of 5 bubbles
Jul 2022
We booked a transfer from Gare de Lyon in Paris to our hotel. There was some confusion in that I never received an instructional email the day before, and when we got to the station, we had no way of knowing where our driver was. The scene was quite chaotic. To his credit, the driver waited and did try to contact us, but we had no phone service. We managed to contact the office via a confirmation email that was sent after payment and they connected us with the driver, who advised of his precise location. I would recommend that an email containing precise location information be sent well in advance of the trip - at least two or three days prior. At the end of the day, we had a comfortable ride in a very roomy, clean and comfortable vehicle, so all worked out for he best.
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

hsquared1945
New Rochelle, NY3 contributions
5.0 of 5 bubbles
Dec 2019
Our Welcome Pickups driver met us exactly as planned at Charles De Gaulle airport, and got us into central Paris as quickly as possible in spite of early morning rush hour traffic. He was engaging, spoke English well, and had a beautiful van for us. We picked Welcome Pickups in Paris because we had had such an excellent service from them in Athens. In both places this organization delivered.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

anilsen2016
Perth, Australia38 contributions
5.0 of 5 bubbles
Dec 2019 • Family
I used Welcome Pickups four times in Paris over the 2019 Christmas, New Years period. Mostly from Gare du Nord to our accomodation for myself and family members but also for a day at Disney Paris because the transport workers were on strike. We were picked up from our accomodation early and dropped at the doorstep of Disney right on opening time. We change our original pickup time when we realised that the park was closing later due to Christmas holiday hours. This was not a problem and we were picked at 10.45pm and dropped backed to our accomodation. While a taxis may have been cheaper maybe! the service you receive from using Welcome is always of the highest standard and sometimes it is nice to get what you paid for on a long day out. Water is always supplied in the cars which are kept to a great standard. Thank you Welcome for once again helping to make our holiday great.
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen C
London, UK1 contribution
5.0 of 5 bubbles
Jan 2020
I would normally use the metro but due to the strikes I used a taxi to get across Paris, couldn't fault the service at all, friendly, helpful drivers, will certainly use them in the future. The information they provide before the pick up is brilliant, a picture of the driver, car details, mobile numbers. Details ofwhere they will meet. Brilliant. Recommend them.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover more than 51 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

NYCWGV
New York City101 contributions
1.0 of 5 bubbles
Nov 2021
My plane arrived an hour earlier than scheduled at 6:20 a.m. in CDG. The app was helpful and I I contacted the driver, but he couldn't come earlier. The company states 24/7 customer service, but that was not the case. I couldn't contact anyone until until 8:30 a.m. via the app. Then they refused to credit the service or even apply it for a return trip to the airport. This was all done via email and there doesn't seem to be a person who one can call. How can a car service dealing with travel and possible changes be so rigid? It's simply a platform to get drivers rides, but nothing more than that. Better off taking a cab from CDG to Paris, which is also a flat fare and readily available outside of arrivals.
Written November 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your experience with us and we are sorry about the confusion caused in your journey. However, as mentioned in our Termas and Contiions, your Welcome Drivers are monitoring your flight / ship for delays only. In the eventuality that your flight or ferry arrives earlier than indicated by your booking, your driver will be at the pickup location at the time you have selected for your booked transfer. Nevertheless, we are sorry to learn you were disappointed with your experience and please rest assured that your feedback has been shared with the necessary departments. We sincerely hope you'll consider using our services again in the future
Written November 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elizabeth M
Chicago, IL8 contributions
5.0 of 5 bubbles
Jan 2020
We used Welcome Pickups (Paris) the second week of January 2020 and could not have been happier. We arranged for transfers from CDG and back to CDG, especially in light of the greve impacting the train system. Both of our drivers were professional and we had a very good experience. We highly recommend them.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best.
Written February 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rita M
Portland, OR5 contributions
5.0 of 5 bubbles
Apr 2023 • Friends
We used this service from Paris to CDG airport. The ease of setting up the ride the night before was what sold me. Our driver was Cismanay Afrah and he was an excellent driver even with Paris' crazy streets. It was 10 euros over a regular cab but we were not in a main area that cabs are so the peace of mind was worth it.
Written May 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

crhuttick
New York City, NY18 contributions
5.0 of 5 bubbles
Feb 2020
I was received a link from the hotel I stayed in Paris about this amazing service. I booked and paid in advance round trip. I highly recommend. You get reminders and a picture and contact information of your driver. Especially after flying such a long flight the last thing you need is worry about finding transportation. The drivers speak English and I recommend you pre-pay so you are all set. Both legs of the journey were equally amazing. The drivers are friendly and very helpful. I did tip 10 Euros each way. I think that was more than enough. I will definitely be using their service again in my future European trips.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review! We couldn't thank you enough for your words, trust, and support! We look forward to the next time we get to see you! We wish you all the best.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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