Great champagne tour and tasting with a mini train ride through the cellars. The audio tour (individual mobile devices) was really efficient. I learned alot and enjoyed reading about the history of Mercier in the lobby. Lots of fun, a very slick operation. Difficult to resist buying a box or 2.

Was instructive to hear and see how much labor and knowledge is needed to make champagne. The guide Nelson was extremely good! Next time hopefully visit the cellars next time. So we have a reason to come back!

An interesting, informative and enjoyable tour, with an audio guide in your language and a ride on a train through the cellars. Reasonably priced tours, with 1, 2 or 3 glasses of champagne at the end. We didn't book in advance, we just pitched up and got on the next tour. Eugene Mercier was ingenious and a true entrepreneur. How he built and publicised the champagne house is remarkable. Of course there is a shop too!

We were really surprised by how interesting we found this visit. The presentations are well put together and delivered by a knowledgeable guide. The tour of the cellars was a highlight on a slow moving train. We also enjoyed the tasting at the end. If you only visit one champagne house you can't go far wrong with this one.

Well priced trip of vast Mercier cellar which includes a train one of the few that helps carry perhaps some more elderly people. So they still get to see ot all. Knowledgeable guides and 2 of our party only spoke mandarin so we're afforded audio guides for part. Trip had the vineyards and hard to believbrhey would be fully ready in a few months. Finishing off with a taste of Mercier champagne poured expertly and knowledgeable person I think called Tatiana. Very agreeable well recommended trip.

This was one of the most family friendly tours we’ve been on and yet it was still just as informative. There were some excellent animations that told the story of the Champagne house and the cellar tour was on a train! We did the vintage tour, so we had two glasses of Champagne, the standard and the 2002 vintage - they were so different and both lovely! It was a great tour. We walked from Epernay train station, it took about 15/20 mins tops. We bought a case of 6 bottles and got a set of 6 champagne flutes for free! This was harder to walk back to the train station! Would recommend this tour to all, but if you are going with children, this is a perfect option.

We booked the 2hr “exploring the vineyards” tour (in English, that comes with 2 tastings) on line in advance at 40€ per person. The reviews here looked great but the tour itself was not 2 hr; but rather the entire visit, including arriving 15 min early to check in, get your tickets & read the very interesting history display boards. Then.. First part: begins with a short film (5min) then the train ride down in the cellar(handicap friendly due to elevator & special carriage on the train)~20min. You can hear the guide even in the back of train. Second part: walked just steps outside the building to view the vineyards while the guide spoke for ~5min(10 at most) Third part: 2 tastings with your group. All staff we encountered were very nice & welcoming & very good English. Very clean bathrooms & nice gift shop. Free parking in their own lot @ entrance. Guide told us the 2 glasses of our tastings do not put us over the legal amount to drive & they have breathalyzer there if you need it. We had a car & did a detour to come here as we stayed 2 nt in Reims. **TIP: if coming by train, I would recommend to just stay in Reims & try the Mumm tour right there in city centre(book on line in advance here too..fills up fast!)