Tourist Office of Chartres
Tourist Office of Chartres
4
10:00 AM - 1:00 PM, 2:00 PM - 6:00 PM
Tuesday
10:00 AM - 1:00 PM
2:00 PM - 6:00 PM
Wednesday
10:00 AM - 1:00 PM
2:00 PM - 6:00 PM
Thursday
10:00 AM - 1:00 PM
2:00 PM - 6:00 PM
Friday
10:00 AM - 1:00 PM
2:00 PM - 6:00 PM
Saturday
10:00 AM - 1:00 PM
2:00 PM - 6:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.

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4.0
172 reviews
Excellent
52
Very good
90
Average
22
Poor
4
Terrible
4

Trainbleu
Brussels, Belgium28,763 contributions
Jun 2023 • Friends
The tourist office in Chartres is located in a beautiful half-timbered house dating from around 1500, called "La maison du saumon" (House of the Salmon). The beams are decorated with large wood carvings depicting a salmon, the Angel of the Annunciation, the Virgin, the legendary Spinning Sow, and a vine with a snail. The inside is not so impressive. Despite the claims on the tourist office’s website, we didn’t feel particularly welcome and didn’t leave with more great ideas than we could have imagined. On the contrary, when we told the lady at the reception desk we planned to spend several days in Chartres, she didn’t offer any suggestions apart from the obvious (visiting the cathedral and taking the train to Maintenon to visit the chateau). A pity, really, because we found many worthwhile sites in Chartres. She did tell us the Museum of Fine Arts was closed on Monday, though. So we planned a visit on Tuesday. Turns out it was also closed on Tuesdays. So we had to skip it altogether.
Written June 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Patricia O
Steilacoom,WA300 contributions
Jun 2023 • Couples
Once we found this beautiful building, we felt it was such a worthwhile stop. We don't usually patronize TIs, but we wanted more information on the town and the Chartres Illuminations. We always make sure to start our interactions with a greeting before we start asking questions. The two young ladies in charge that day were very helpful in getting us maps and orienting us to the different illuminations around town. They have a nice gift area and we found several things to buy. While the interior no longer matches the historical facade, it is lovely and clean.
Written September 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

travelqueen
18 contributions
Oct 2019
We stopped here after we had already walked about the entire town, which was a shame as the worker was extremely helpful, telling us the best places to go in town and how to get there. Worth a stop, especially if you haven't done much research.
Written October 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christine G
St. Paul, MN26 contributions
Nov 2019
Maybe it was a mistake to start our day in Chartres at the Tourist Bureau. Although we were the only tourists there, we were made to feel that our presence was an inconvenience, if anything. How? No smiles, no friendly greetings, no “How can we help you?” Instead a frigid “Bonjour,” after which a single brochure was thrust at us, and the personnel got back to what to them was really important. We’re not sure if it was their iPhones or something else. Considering that the Tourist Bureau exists to promote Chartres, and promotion happens when the people doing it are friendly and enthusiastic, we would say that right now, they do Chartres a disservice.
Written November 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jack H
Greenville, SC2,296 contributions
Apr 2015 • Solo
There were for me so many little surprises in Chartres on my one-day visit there recently, not the least of which was the House of Salmon! An elegant, half-timbered building with nautical images carved into its walls and supports, it's one of the most impressive sights in the city, and a very easy one to visit, as today it is the tourist information center.

While I'm on that last, I found the personnel there very friendly and even more helpful, in advice about what else to look for in Chartres (other than the obvious, one of the greatest cathedrals in Europe), and I thank them for that. Even if you don't want a map, or don't have a specific question, stop in to get a look at the interior in this place - nothing fishy about it heh heh!
Written May 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DimiEG
Versailles, France206 contributions
Jun 2017 • Couples
This is one of the nicest buildings in Chartres, very well preserved. The tourist office of the town is installed here, do not hesitate to enter for free city info and some souvenirs, the staff is very friendly and helpful!
Written May 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir, Thank you for your nice comment about our staff. The Salmon house is one of the oldest house of Chartres, renovated after World War II Best regards.
Written June 8, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Helen C
108 contributions
Oct 2017 • Couples
We were following the recommended walking itinerary and this lovely building was near the end of our walk...beautiful exterior!
Written December 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Helen C We thank you for your comment. The salmon house is one of the oldest house of Chartres, built at the end of 15th century. Best regards Angélique Ribet
Written January 3, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Douglas S
Arlington, TX31 contributions
Jan 2017 • Friends
we saw it, but it was closed on Tuesdays. take note of the carvings on the outside near the door. it was much closer to the Cathedral than we expected.
Written January 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear haditbefore, We thank you for you comment. During this period we are opened Monday to Saturday : 10am - 6pm Sundays and bank holidays: 10 am -5 pm. Best regards Angélique Ribet
Written February 1, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tezpil
Portsmouth, UK4,650 contributions
Sep 2016 • Couples
Well preserved and used as the tourist office so a good place to start your visit to Chartres. Doesn't even smell of fish.
Written September 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ed P
Lelystad, The Netherlands152 contributions
A nice facade on a modern interior. Not very special. Helpfull en friendly people at the touristinformation. The audioguide tour through the city is good and interesting.
Written August 26, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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