Visiting this place requires preparation. First of all, yes, there are lockers to leave our belongings, but there are not many. So we start with a Hunger Games trap hunt when a person leaves. Then the bathrooms. For such a new and modern place, there are not many bathrooms and each have only a few toilets. So we're wasting a lot of time waiting. To eat, the city has a snack (sandwich) and a brasserie for dinner and a restaurant for dinner. Even if the City's website says the brewery is open until 5pm, that's a lie. The brewery closes at 3:00. We arrived at 2:30 pm and the waiter (after keeping us waiting 15 minutes) told us that the kitchen was closed and what disrespect on our part to arrive a few minutes from closing... so we headed to the snack bar, where there were only 3 unfortunate sandwiches left. We were not the only ones disappointed with the premeditated closure of the brewery, as many other people passed through the snack that became empty... I understand that in Bordeaux the dinner time is from 12:00 to 14:00, but in such a touristic place the kitchen should be open all day (and the website should indicate that the kitchen closes at 14:30 and not at 17:00). In addition to the permanent exhibition, there is a temporary exhibition (Via Sensoria). We learned on site that we had to buy our tickets in advance for this exhibition, as all seats are sold out several days in advance. The permanent exhibition of the City is really great and worth the trip. However, as there is no limit on the number of people, there were far too many people. Cannot participate in interactive animations since each had a queue. Also, audio guides its funny done. Normally when scanning a number you should hear the comment from the beginning individually, but not here. Every comment goes in a loop and we get to the middle of the comment. In short, even though we had planned to spend a whole day at this place, we quickly enjoyed the glass of wine included in the tour in order to leave this cursed place.

We really enjoyed our visit to La Cité du Vin during a six day stay in Bordeaux in late December. It's a fascinating and very unstuffy presentation of the story of wine worldwide using a mix of sensory, digital and multimedia methods. The headsets are excellent and we found them very easy to use. After we toured the exhibits we enjoyed a complimentary glass of wine of our choice at the Belvedere and took in the panoramic views. We also booked a separate wine tasting workshop which was supposed to last an hour but which ended up running for 90 very enjoyable minutes. The sommelier was very knowledgeable and entertaining - we learned a lot and had fun. Our sommelier presented in French and English but we were also provided with headsets which translated the main content of the audio-visual presentation throughout the class. Be sure to leave plenty of time for your visit - we spent 6 hours there including our class but had to forego lunch in order to fit everything in....and we could easily have spent longer. We returned a few days later when we were next in the area to enjoy a very good value formule lunch with wine pairings in the Latitude20 brasserie on the ground floor. There's also Restaurant Le7 on the 7th floor offering spectacular views. The wine shop on the ground floor has a dizzying array of wines for sale with a wide range of prices. The museum is easy to reach from the city centre via Tram B and has its own stop.

I started my visit with the sensory experience, which was a nice opportunity to talk to the sommelier, hear some interesting little facts and experience curated set of visuals, audio and tastings. Later, in the day, I attended the wine tasting workshop with a different sommelier, which was also very interesting and packed in a lot of information in a very clearly explained manner. I think the highlight for me was the brasserie. I really enjoyed the food: a starter of minted courgette soup, with vegetables and burrata. The main was a curried pork dish packed with flavour. The accompanying wines were very good. typically, I don’t pair pork with red wine but I went with the recommendation and it worked very well. I also had some Sancerre with the pork and that was on the waiter’s recommendation, which turned out to also be excellent. as part of my ticket I had bought access to the Belvedere viewing platform, where you try one wine from a nice variety and enjoy panoramic views. The selection of wines in the shop is great with a focus on the Bordeaux area and rightly so. If I had more time I would have attended more talks. I loved the lockers and phone chargers; meeting visitors’ needs. Excellent!

First time visiting this and what a great experience. Self guided tour full of information and easy to use Such a beautiful place modern building and well thought out . Nice coffee in cafe and clean loos spent well over 3 hours there and you end up on the top floor with a glass of wine and great views over the city

Surprised by the quality and diversity of experiences Despite a big crowd on Saturday afternoon I could enjoy most of the activities offered Plan 3 big hours because there are 18 Things to do listed and sometimes a little waiting (winemakers date picker , a table ) but nothing prohibitive (this is not Disney )

Original building both inside and outside. Tasting a glass of wine on the terrace overlooking Bordeaux at 360. The wine is told from its origin to the present day historically, geographically and economically as well as its elaboration from vine to bottle!!!! You must plan at least two hours of visit if you want to take full advantage

Buy the wine tasting experience in advance and check the schedules well. Only visit if you have plenty of time, for all the interactions there are, the tour takes about 3 hrs or more. It is a museum with immersive experiences. I recommend it only if you are a fan of everything related to wine and if you like technology, but you better spend your time touring the city.

We visit this place after seeing it on a boat cruise up and down the river. We didn’t know what it had inside, but found out it had an interactive museum inside. It’s22 euros each to get in, but this is a great price for how much there is in here. You get some earphones and a small tablet, you scan all the pieces in the museum and you get all the information in the language you have chosen. There is so much, we didn’t get round it all, you get a glass of windsock you have on the top floor whilst looking at the panoramic view. A good way to drink your wine. All the staff were very friendly and welcoming. The wine was very good. Well worth a visit if you can get there.

Very good. My husband doesn’t even drink alcohol and enjoyed it. He learnt a lot about growing grapes and maintaining his grape vines at home. He was given Bordeaux grape juice when I received the free glass of wine. That was nice. I found it very interesting. It was good to see Yakima valley mentioned in the video as I went there in June and loved the wines there. A very up and coming area.

It can be easily reached by tram, line B. The price of the simplest ticket is 22 euros, including a glass of wine, chosen from a dozen types, on the panoramic terrace and audio guide. It is a sensorial experience, as well as an educational one, on all aspects of wine: from production, to the history of Bordeaux wine, to pleasant olfactory and visual experiences. Is it worth it? not for a sommelier, but for those who drink wine at aperitifs a world could open up.