Grosvenor Casino Didsbury

Grosvenor Casino Didsbury, Manchester: Tickets, Tours, Hours, Address, Grosvenor Casino Didsbury Reviews: 4/5

Grosvenor Casino Didsbury
4
12:00 PM - 6:00 AM
Monday
12:00 PM - 6:00 AM
Tuesday
12:00 PM - 6:00 AM
Wednesday
12:00 PM - 6:00 AM
Thursday
12:00 PM - 6:00 AM
Friday
12:00 PM - 6:00 AM
Saturday
12:00 PM - 6:00 AM
Sunday
12:00 PM - 6:00 AM
About
Grosvenor Casino Didsbury is a vibrant and diverse leisure destination which boasts an a la carte restaurant, late night bar and sports lounge. The casino also offers an extensive gaming experience, with numerous Roulette (including electronic terminals), Blackjack & Poker tables, plus popular Slot machines to ensure all your gaming needs are met for all level of player. We're located in the Parrswood Entertainment Centre and are open from 11.00am-06.00am 7 days a week. Free car parking is provided to all customers.
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Tours and Tickets


4.0
48 reviews
Excellent
27
Very good
11
Average
4
Poor
3
Terrible
3

Tim C
Stockport, England, United Kingdom3 contributions
Don't waste you time!
Jun 2021
Having been a long standing customer, along with my family. I'm so disappointed in the level service I received on Fathers day!! Instead I can honestly say it completely ruined the day for everyone of my family.

When they say that there is an offer on food an beverage before 6 pm and then try and charge you double when they bring the bill. We waited for over 40 minutes for a drink (3 bottles of wine) when the place was empty! I had to approach the bar 3 times before being told that a) the food that we ordered 45 minutes ago hadn't gone to the kitchen yet AND the food we ordered wasn't available. b) one of the wines that we ordered wasn't available either. The dismissive attitude was the icing on the cake for me, and so we cancelled the food with the intention of having a drink and moving on somewhere else for food. The young lady apologised and said that because of the bad service we wouldn't be charged for the wine either.

The manager insisted that we not only had to pay for the wine but at the full price and not the offer before 6pm. This is now 2+ hours of our lives that we will never get back and one might think that hospitality businesses would be fighting for every customer!

Clearly Grosvenor have lost a lot of good people since the lockdown but I'd give this particular casino a wide birth.
Written June 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rebecca K
12 contributions
Brilliant casino
Mar 2020 • Couples
Had a great night with friends at the casino, staff was brilliant lovely food and a little win 😀 thank you for your hospitality
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PJ1
1 contribution
Drinks expensive
Dec 2019 • Friends
Don’t mind a good gamble but drinks are expensive and beer is poor quality. On the plus it’s open all night
Written December 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DAP
Manchester, UK107 contributions
Excellent return for New Yeats Eve
Dec 2018 • Couples
We have been here many times before and continue to go as it is such a great night out and have posted a further review to remind my self of what a good time we had. We have spend the last 5 New Years Eve at the Grosvenor in Didsbury and this time we were four of us. We had pre booked the meal for the night choosing the later sitting several weeks before. The food as always was fabulous and stand up again any external restaurant . WE all had the fillet steak and it was just cooked superbly. and the whole meal was fabulous. We left the restaurant and went to the reserved we had in front of the stage where we enjoyed drinking , dancing and enjoying the music of the live band, which was a bonus as they didn't have a live act on last year. After letting the New Year in and dancing into 2019 we all eventually went onto the tables to play roulette where we enjoyed winning a bit and loosing a bit. We didn't leave until 4am and had a terrific time . The restaurant staff were great as were the rest of the staff . My only observation was the queue at the bar right after New Year where it always appears to be understaffed at that time and the absence of any after dinner mints!! WE had a fabulous night and well be back next New Year and many times before
Written January 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank You very much david,much appreciated.
Written March 27, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Marie B
Manchester, UK56 contributions
Good value food & good service at the casino's restaurant
Oct 2018 • Friends
I am not interested in either the gaming tables or the slot machines, and only ever go to the casino for the restaurant, as the food is always nice and the service very good.

With a couple of friends, we have been going to the restaurant quite regularly for a few years now, mainly in winter when we go more often to the nearby cinema. The restaurant is not often busy, but even on the occasions when it was quite full, the service has always been prompt and good and the staff friendly. Drinks and food order taken quickly, nice and tasty food and good value for money.
The menu is varied, with a selection of tapas, burgers, pies and main courses, and a few desserts.
They often have some offers on, different offers during the week and at the week-end, and on our recent visit on a Sunday evening we had the 2 courses offer for £11.95 (3 courses £13.95) which was very nice and very good value for money. The main courses very good and so was the 3 berry mousse cake as a dessert. We enjoyed our meal and will return again soon.
Written November 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cheers Marie,so glad that you enjoyed your visit.
Written March 27, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

OriginReviews
Winsford, UK254 contributions
Nice Casino, Good Night Out
Aug 2018 • Friends
Have visited here many times due to being a bad gambler :) either for poker, table games or boxing fights it’s a nice casino foods good and large bar area if you’re after a night out. As someone more interested in gambling than drinking it can be busy Fridays and Saturdays so maybe not the best time to go unless you’re after a night out
Written October 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank You James.
Written March 27, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

puddlemydog
Sutton, UK19 contributions
Could Not Fault It
Apr 2018 • Solo
I went to the Casino for a poker tournament, this was my first visit. The overall experience was excellent, the Casino is Clean and Tidy. The staff are very helpful and the Poker room is well managed. I will definitely be returning, Thanks to all at Grosvenor.
Written April 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Puddlemydog Great to hear that you had such a great experience here. Regards
Written August 4, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jenna
Stockport, UK3 contributions
Staff Appreciation
Mar 2018
Have been visiting this casino after work for a very long time and the staff have always been a credit to the place! Particularly Kimberley (absolute diamond), Ion, Kaine, Charlie and Petr on the bar and Fabrizio on the tables. They honestly make the experience better and better every time we go, thank you for all your hard work guys!!
Written March 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Many thanks for mentioning many of our Staff in this great appreciation. Thank You
Written August 4, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Richard B
Amsterdam, The Netherlands5 contributions
Da best
Mar 2018 • Family
Kimberley, what a credit to the business!. Came in casually for my birthday
And she put balloons on the table. She always goes above and beyond!!
Written March 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank You Richard.
Written August 4, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Raz_lea
2 contributions
KIMBERLEY IS AN ASSET
Mar 2018 • Friends
Weare regular visitors to the casino for food and the tables. Everytime we visit kimberley has the warmest hospitality. Cant do enough to help and makes you feel so welcome! Grosvenor need to know what an absolute asset you are to the company!
Thankyou for being so friendly and helpful 😘
Written March 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Raz Great to hear that you had such a good time here. See you soon hopefully
Written August 4, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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