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Grosvenor Casino Soames, Manchester

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Review Highlights
Miss meagan sellers

I was overwhelmed at the customer service when I was greeted by Georgia& Hannah & PK.. never felt... read more

Reviewed July 11, 2018
Meagan S
via mobile
Not a CHIP off the old block!

Booked a three course meal as part of a big birthday celebration for Hubby & I on Saturday 22nd... read more

Reviewed April 30, 2017
Gee T
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Traveler Overview
  • Excellent60%
  • Very good15%
  • Average15%
  • Poor5%
  • Terrible5%
Jul 11, 2018
“Miss meagan sellers”
Feb 17, 2018
“Rude staff”
About
Grosvenor Casino Soames, Manchester offers a unique leisure experience in the heart of China Town. The casino boasts an a la carte restaurant and bar, offering both our classic menu with some Chinese specialities, while also providing an exrtensive...more
Contact
35-39 George Street, Manchester M1 4HQ, England
Website
+44 161 236 7121
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Top Selling Tours & Activities in and around Manchester
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Reviews (20)
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1 - 10 of 19 reviews
Reviewed July 11, 2018 via mobile

I was overwhelmed at the customer service when I was greeted by Georgia& Hannah & PK.. never felt more at home! They deserve a bonus

Thank Meagan S
Reviewed February 17, 2018 via mobile

Very rude un interested bar staff . The croupier s did not seem to want to take the time to explain the games and some didn’t seem to know what they were doing

Thank Garry H
Reviewed January 8, 2018

Visited this casino late on a Saturday night. Dealers were very hit and miss, one dealer in particular was incredibly unfriendly to the point where I left the table as he was completely taking all the fun out of the game. Shame as the other...More

Thank LongHaulSean
Reviewed April 30, 2017

Booked a three course meal as part of a big birthday celebration for Hubby & I on Saturday 22nd April & boy what a night!!! The food is fab in this place, the steak was cooked to perfection & the dessert to die for! All...More

1  Thank Gee T
Reviewed January 6, 2017

I organised a Christmas Party with work colleagues for something a bit different and from start to finish we were all impressed with the night. Jennifer handled our booking and even changed the dates of our party with no fuss which was due to my...More

Thank 947julieb2016
Reviewed September 29, 2016 via mobile

We went here for something new and different to try to celebtrate a e course meal. We arranged it all through a lady called jennifer at the casino who arranged a celebration package for us to celebrate the event.We had champagne on entry a 3...More

Thank christoph1966
Reviewed June 26, 2016

Whenever we visit a city, a visit to the local Grosvenor casino is a must. By far this is the best one of the chain we've visited (we've been to 10+ nationwide) and this was due to the staff. All of the staff we met...More

Thank Catherine K
Reviewed February 17, 2016

I must say it was a pleasure to visit this casino , and all staff made us so welcome , bar staff very attentive and always somebody there to help . it is a very enjoyable evening , and we look forward to visiting again...More

1  Thank linda468
Reviewed January 25, 2016 via mobile

I brought this night out as a wowcher deal for me and my partner and we were really impressed On arrival Jennifer know exactly who we were and were made really welcome - this continued throughout the evening with all the brilliant staff happy to...More

Thank sophdix
GrosvenorSoames, Manager at Grosvenor Casino Soames, Manchester, responded to this reviewResponded January 27, 2016

Hello Sophie, Thank you very much for your kind feedback it's great to hear you had a great experience. We look forward to welcoming you back at the Casino in the near future. Best wishes Team Grosvenor

Reviewed January 15, 2016

Dissapointed!!! Phoned earlier in the week to ask about pre booking tickets for the New Year's Eve buffet to be told it would be o.k.to turn up which we have done in past years. On arrival told full booked so unable to get anything to...More

Thank a-bird649
GrosvenorSoames, Manager at Grosvenor Casino Soames, Manchester, responded to this reviewResponded January 19, 2016

Hello, Thank you very much for your review, were really sorry you had this experience especially on New Years Eve. We are the Casino situated in China Town, Manchester City centre are you sure you have the right one? as we didn't offer a buffet...More

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