Jump ninja

Jump ninja, Manchester: Tickets, Tours, Hours, Address, Jump ninja Reviews: 3/5

Game & Entertainment Centers
9:00 AM - 7:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM

3.0
36 reviews
Excellent
13
Very good
5
Average
4
Poor
2
Terrible
12

rosiethehv44
Urmston, UK26 contributions
Great place
Jul 2019
Ideal for the kiddies birthday parties 🥳, they enjoyed the various activities, and then went into the party room. Not a lot of time is allowed for the birthday party itself, but the food went down well.
Written August 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cheadlelass
Cheadle, UK177 contributions
No communication!
Aug 2019 • Family
Bought tickets in July through Groupon. You had to book at the time of buying and their system allowed me to book for August. No communication whatsoever from the venue to say they were closed! Luckily we checked their website before leaving for the venue to find they’re shut. I have a feeling they may not be opening up again as they’re website said closed for refurbishment until further notice...doesn’t bode well!
Written August 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alc
2 contributions
Booked online... turned up place shut ☹
Jul 2019 • Family
Seriously not good...booked for myself and 4 children for 29th July 2019 to turn up and find the place shut down no notice. And money taken.

I've rung and emailed and still not recieved my money back 🤬
Written August 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

dandan201
2 contributions
Poor management and communication
Jul 2019 • Family
Booked online on 28/7/19 to attend on 29/7/19 as part of a birthday treat family pass issued. Arrived on 29/7 shutters were just going down rang to be informed that they were refurbishing and they shouldn’t have taken money or allowed to be booked on. 3 disappointed children I was advised I would receive a refund 3-5 days. Various telephone calls which is just ringing out emails no response and still no refund
Written August 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shaymill11
Workington, UK12 contributions
Poor management
Aug 2019 • Family
Purchased tickets through groupon and made the booking online to go to Jump Ninja today and arrived to find it was totally shut up with no note outside on the shutters explaining what was the issue, poor management for not letting people know what is happening.
Written August 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Maria Carmen D
Withington, UK8 contributions
Day out
Jul 2019 • Friends
Friends over from Ireland wasn’t sure what to do. Had to do something for all ages, decided jump ninja, booked came absolutely loved it all 6 of us, Ellis and Taneas and all the staff were fantastic, Ellis especially shown my son how to conquer his fears of heights, a must do experience thank you, we will be back 🙌🏽
Written July 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

RGou01
Manchester, UK2 contributions
Birthday party
Jun 2019 • Friends
Very good value for money. We had the gold party package. Kids all had a great time and our party host was very helpful. Only negative is when we first arrived it was a bit unorganized (noone telling us/kids where to go etc) It would have been more helpful if we had a party host from the start rather than just in the party room. The girl we did have as a host was great considering how busy it was and she looked rushed off her feet.
Written June 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MKG
1 contribution
Birthday Party
Jun 2019 • Family
Hi All,

Just wanted to write a review after I booked my 8 years sons birthday party.

Positives:
Place is good fun, plenty to do.
Clean place.
Has a cafe with seating area.
Staff overlooking children.
Free parking

Negatives:
They are not very good at grouping children together when it's time for them to eat. They make an announcement but I had to get all the children together so they could eat.

Half an hour for food is not long enough. You need at least 45 minutes.

I tried to set up tab so my guest don't have to pay. The first person said I'll write all the transactions and you can settle at the end (this is what generally happens everywhere). By half way through the party I find out that someone must of over ruled this decision because apparently you have to leave sufficient money with them so the guest don't have to pay. By this point all my guest paid for their own drinks. I didn't realise because I had to go on the trampolines with my son because he is 5. I don't mind if that's how they run their tabs but they need to let ALL their staff know and the person booking the party.

They have a dedicated table for the party guest with free cordial drinks. Again, nobody told us, so all the parents were paying drinks for thier children throughout the party!

Overall, nice place, but they need to improve on the above points.
Written June 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cath s
2 contributions
Brilliant party venue!
May 2019 • Family
My son had his 8th Birthday Party here yesterday and it was fantastic! From start to finish it was exceptionally well organised and all the staff went out of their way to be helpful and checked regularly that everything was ok. The kids had an amazing time! I’d definitely recommend it as a party venue!
Written May 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mya_xoxo
Manchester, UK30 contributions
Do not recommend
Apr 2019 • Family
Attended a birthday party here today with my little boy who is 4.
Where do I start, the staff are really bad mannered and are rude to customers. I wanted to jump with my little one as he is only 4 and was charged £10.80, when I mentioned this to the mum who had booked the party she made me aware that it’s only £1.00 because parents are free to go on with under 4s. When this was raised with the guy who had originally charged me he made no sense in what he was saying and then said see me after the party I’ll refund you.
The mum who booked the party said they rushed her and said there’s another party waiting, said she could not sing happy birthday because of time (which she did anyway), and then ushered everyone outside where she had to cook the cake in the cafe area to put into party bags.
After the party had finished I went ahead for my refund, the two girls on the front desks were really un polite and wanted to see my online banking to prove I had paid the £10.80.. which I think is really out of order, then they proceeded to get the person who originally charged me to refund it, only to be told the refund had been declined and to ring back in 5 days if it hasn’t gone in my bank.
Appalling service! Bad mannered staff and unorganised.
I was going to book a party here for June but I will book elsewhere and I will never attend a party at jump ninja again.
Written April 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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