We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lancaster Visitor Information Centre

Review Highlights
Very Helpful

Really friendly staff. Actually everyone in Lancaster was super happy and friendly (the sun maybe... read more

Reviewed February 27, 2019
London, United Kingdom
The staff are always brilliant!

I've used this Information Centre a few times now and I have never had a bad experience. Once time... read more

Reviewed November 11, 2018
Lancaster, United Kingdom
Read all 30 reviews
All photos (1)
All photos (1)
Full view
Traveler Overview
  • Excellent80%
  • Very good20%
  • Average0%
  • Poor0%
  • Terrible0%
Travelers talk about
“lake district”(2 reviews)
“storey”(4 reviews)
Local Weather
Powered by Weather Underground
Meeting House Lane | The Storey, Lancaster LA1 1TH, England
Improve This Listing
Reviews (30)
Filter reviews
29 results
Traveler rating
Traveler type
Time of year
Traveler rating
Show reviews that mention
All reviews very helpful staff lake district storey leaflet castle
Selected filters
Updating list...
1 - 10 of 29 reviews
Reviewed February 27, 2019

Really friendly staff. Actually everyone in Lancaster was super happy and friendly (the sun maybe). The guy was so happy to help me, really friendly.

Date of experience: February 2019
Thank charlottelotus
Reviewed November 11, 2018

I've used this Information Centre a few times now and I have never had a bad experience. Once time when buying tickets the printer wasn't working and the poor guy was so apologetic and then asked us to pop by the week after to collect...More

Date of experience: September 2018
Thank missfrog89
Reviewed November 8, 2018

This is honestly the best tourist info we have been in, plenty of info and local gifts. The staff can't do enough for you EXCELLENT.

Date of experience: November 2018
Thank dasher1970
Reviewed August 3, 2018

My local guide said this was an art exhibition space. It is, but there was only a small display of so-so paintings on the day I visited. It is also a café, which was very well used, and the tourist information centre. The staff in...More

Date of experience: August 2018
Thank Roland D
Reviewed July 9, 2018

Lancaster Visitor Information Centre is situated in a historic building "The Storey" which is used as a venue for interesting activities now.

Date of experience: November 2017
Thank John H
Reviewed June 22, 2018

For anybody visiting Lancaster, this should be your first stop. Found within a 5 minute walk from the station the Visitor Information Centre contains leaflets and guides to all the local attractions of Lancaster, in addition to further afield in Morecambe, the Lake District and...More

Date of experience: June 2018
Thank Ashley P
Reviewed June 20, 2018

Glad we visited - really helpful member of staff who gave us all the information we needed to enjoy our day...and more.

Date of experience: June 2018
Thank ceb346
Reviewed April 26, 2018

Always good to be greeted by a smile when entering a tourist information centre! Staff in here were very friendly and helpful in suggesting things to do which would amuse ages 0 - 13. Great location near the castle, located in The Storey.

Date of experience: April 2018
Thank MrsBsTravels
Reviewed April 22, 2018

we went in here direct from the train station . we were helped by a very helpful gentleman , who obviously loves his job . thankyou

Date of experience: April 2018
Thank chris1953jr
Reviewed November 15, 2017

called in to the centre a few month ago , A lot bigger than I thought , Full of history and interesting fact about Lancaster and the area , well worth the time going , give yourself a couple of hours at least

Date of experience: October 2017
Thank Derek B
View more reviews
Nearby HotelsSee all 6 nearby hotels
Royal Kings Arms
278 reviews
.04 miles away
Toll House Inn
666 reviews
.32 miles away
Premier Inn Lancaster Hotel
1,025 reviews
1.81 miles away
Holiday Inn Lancaster
1,451 reviews
1.89 miles away
Nearby RestaurantsSee all 228 nearby restaurants
The Mad Hunter Lancaster
61 reviews
.06 miles away
Merchants 1688
831 reviews
.02 miles away
Golden Jade
60 reviews
.07 miles away
Sunbury Coffee House
183 reviews
.07 miles away
Nearby AttractionsSee all 87 nearby attractions
Lancaster Castle
2,001 reviews
.04 miles away
Lancaster Priory Church
158 reviews
.14 miles away
Lancaster City Museum
328 reviews
.10 miles away
Judges' Lodgings
100 reviews
.11 miles away
Questions & Answers
Ask a question
Christine K
December 30, 2016|
Response from daysoutmm | Reviewed this property |
there is a small carpark where you can park free yes