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Review Highlights
Alcatraz Escape

Wow. Just got back from Escape Rooms Preston. We did the Alcatraz challenge with our 9 and 12... read more

Reviewed yesterday
194jamesp
,
Mawdesley, United Kingdom
via mobile
Alcatraz

We visited escape reality last month and had a great time. We chose to do the Alcatraz room which... read more

Reviewed 3 days ago
alc922014
,
Burnley, United Kingdom
via mobile
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Traveler Overview
  • Excellent73%
  • Very good14%
  • Average4%
  • Poor5%
  • Terrible4%
Travelers talk about
“escape room”(55 reviews)
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About
Crystal maze meets Saw, you've seen the movies and watched the TV shows now come and experience it in real life. come with friends and family, play the game, solve the clues in this race against time and try to escape.
Suggested duration: 1-2 hours
Contact
235 Aqueduct Street | Unit 1 Aqueduct Mill, Preston PR1 7JN, England
Website
+44 1772 881100
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Reviewed yesterday via mobile

Wow. Just got back from Escape Rooms Preston. We did the Alcatraz challenge with our 9 and 12 year olds. What great fun and properly challenging. Caz was our room helper and was brilliant. We did need a couple of tips from her to help...More

Date of experience: April 2019
Thank 194jamesp
Reviewed 3 days ago via mobile

We visited escape reality last month and had a great time. We chose to do the Alcatraz room which has to be one of the most difficult rooms we have ever done, it would probably be slightly easier with more than two people. The clues...More

Date of experience: April 2019
Thank alc922014
Escape R, Manager at Escape Reality Preston, responded to this reviewResponded yesterday

Hi there, Thank you so much for the feedback, we're happy to hear you enjoyed the game! We have been looking into new options for clues, including removing the time penalty on the ipads and opting for less direct clues when markers are scanned, meaning...More

Reviewed 4 weeks ago via mobile

Played a room called ‘revenant’ today for my sisters birthday. The room was really good, but it’s the staff that made it outstanding. The lad who ran it was lovely and couldn’t do enough for us. We al had such a good time and there...More

Date of experience: March 2019
Thank LaraA1992
Escape R, General Manager at Escape Reality Preston, responded to this reviewResponded 3 weeks ago

Thank you for your feedback, we are thrilled to hear you enjoyed your visit - the escape team

Reviewed March 13, 2019

This is our second visit here and we were so disappointed. Firstly the guy looking after us and explaining everything was so quiet we really struggled to hear him, despite asking him to speak up. He offered us 1 torch between 6 of us but...More

Date of experience: March 2019
1  Thank Sue D
Escape R, Manager at Escape Reality Preston, responded to this reviewResponded March 14, 2019

Hi there, I'm really sorry to hear this. Can I ask for a little more information about your visit? To my knowledge, all of the puzzles are currently functioning, and having spoken to all of my male team members, none of them seem to be...More

Reviewed March 10, 2019 via mobile

Came here yday for the second time with my partner. Both times something has been broken or not worked properly in our game. Unfortunately for us, this time it was the laser gun at the end. There was no indication this should be a laser...More

Date of experience: March 2019
Thank C6565JCrebeccas
Escape R, Manager at Escape Reality Preston, responded to this reviewResponded March 11, 2019

Good afternoon, I'm really sorry to hear this! From time to time, we can ocassionally have technical faults within a game, which are always resolved as efficiently as possible. I am very sorry to hear that one of the puzzles during your first game with...More

Reviewed March 8, 2019 via mobile

Didn’t know what to expect but there were a few delightful surprises in store. However some stuff didn’t work well eg sliding doors that didn’t slide (frustrating when you have to waste a clue after having tried and discarded the idea ages ago). Also it...More

Date of experience: March 2019
Thank Rennie500
Escape R, Manager at Escape Reality Preston, responded to this reviewResponded March 9, 2019

Hi! Thank you for your feedback, we are happy you enjoyed your visit, and look forward to seeing you again. We will look into the issues you had, though that room is due to be removed shortly and replaced with a (surprise) new game. I...More

Reviewed March 4, 2019 via mobile

We played in room Alcatraz found it pretty difficult but Caz helped us out!! Escaped with 1.5 seconds remaining 😂Caz was so friendly, helpful and funny! We all had a great time

Date of experience: March 2019
Thank crawford96
Escape R, Manager at Escape Reality Preston, responded to this reviewResponded March 11, 2019

Hi there, Thank you so much for the positive feedback. It's always great to hear that a member of our team is performing well! We hope that you will come and visit us again soon for another experience

Reviewed March 2, 2019 via mobile

Tried Seven room, but disappointed by three of the puzzles not working. We all felt sorry for the young staff member who was looking after us. Felt that she was mortified and couldn't wait to see the back of us, especially when the Magic Mirror...More

Date of experience: March 2019
Thank Jo A
Escape R, Manager at Escape Reality Preston, responded to this reviewResponded March 4, 2019

Hi there, Thank you for your feedback! We are so sorry to hear about that. Can I ask you to email us at preston@escapereality.com to make us aware of which 3 puzzles you had issues with, so that we may look into this as soon...More

Reviewed February 17, 2019 via mobile

Had an amazing time at escape reality tonight with a small group of friends, the woman (jen?) working was very friendly and approachable and explained the process very well and was there for help when we needed it

Date of experience: February 2019
Thank Rose A
Reviewed February 17, 2019 via mobile

I’m writing this review to let everyone know that today; I had an amazing experience at escape reality. This is cause we smashed our way through an epic murder mystery puzzle in room 7 and it was helped along by the kind, polite staff member...More

Date of experience: February 2019
Thank Luke A
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Pauline S
January 21, 2018|
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August 20, 2016|
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