Preston Guild Hall & Charter Theatre
Preston Guild Hall & Charter Theatre
Preston Guild Hall & Charter Theatre
4
About
Theatre, concert hall and event space in the centre of Preston. Also home to Vittorias restaurant, Review cocktail bar, Bonds Ice Cream parlour and Level (bowling and sports bar). Preston Businesses 'Carol May's Dance Studio', 'Safehands nursery' and 'Curious Minds' arts organisation are also located in the complex.
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.0
149 reviews
Excellent
57
Very good
43
Average
23
Poor
14
Terrible
12
KjST85
Merseyside, UK95 contributions
Dec 2019 • Friends
Visited Mr Lams on Christmas Eve with a group of friends and had the set menu. It was such a lovely afternoon, and the food was amazing. The only problem was, there was just so much of it and we couldn’t finish it. The staff were so helpful and attentive and we’ll definitely be back.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine K
Blackpool, UK37 contributions
Jul 2016 • Friends
I went to this event seriously not expecting to find it my humour. How wrong was I.
Compere or host for the evening Phil Walker who interacted with the audience so well. Put everyone at ease and made fun ( in a nice way) of certain individuals in the audience. Noteworthy was Penwortham member of audience also Chuckle brother and Sharon not forgetting Essex!!! Had to be there.
Next up was Steve Royle . I has seen him in Panto at The Grand Blackpool. What an accomplished act. I hurt with laughter he was sooo funny. I cried.
Next up was a youngster seemingly called Peter Brush whose humour was more in the line of making fun of himself. Enjoyable and a bit different. Finally Canadian Allyson June Smith whose humour was very much on the lines of Sarah Millican topical a Canadian in Manchester. Very clever.. Each act preceded by a performance by Phil Walker Again soo funny.
Please support this show different acts every month.
You will like me be pleasantly surprised
. . And laugh till you cry Take tissues
Compere or host for the evening Phil Walker who interacted with the audience so well. Put everyone at ease and made fun ( in a nice way) of certain individuals in the audience. Noteworthy was Penwortham member of audience also Chuckle brother and Sharon not forgetting Essex!!! Had to be there.
Next up was Steve Royle . I has seen him in Panto at The Grand Blackpool. What an accomplished act. I hurt with laughter he was sooo funny. I cried.
Next up was a youngster seemingly called Peter Brush whose humour was more in the line of making fun of himself. Enjoyable and a bit different. Finally Canadian Allyson June Smith whose humour was very much on the lines of Sarah Millican topical a Canadian in Manchester. Very clever.. Each act preceded by a performance by Phil Walker Again soo funny.
Please support this show different acts every month.
You will like me be pleasantly surprised
. . And laugh till you cry Take tissues
Written July 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xmas J
Barrow-in-Furness, UK15 contributions
Jul 2018 • Family
Graduation trumpets rang out as the graduate class of 2018 clutched their degrees and the audience clutched their bowels due to the completely inadequate toilet capacity.
Written July 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ron D
Barrow-in-Furness, UK103 contributions
Apr 2018 • Couples
Went to see Heather Small last night. Great concert - what we could see of it!
The night was ruined by people constantly taking photographs and videos on their smartphones.
We were sat on the tiered balcony. We were enjoying the show when two ladies in front decided to stand and take videos. We politely asked them to sit down but they refused. No security or staff on this level to help.
In other theatres you are told before each performance that the taking of photos and videos is not allowed, but not here! Other venues also have people walking around and telling people who do use their phones to put them away. Not here!
In fact there were no announcements of any sort including safety announcements, which I thought were mandatory. There was a support act on but no idea who she was as no announcement.
Paying £30 a ticket to watch something you can't see is totally unacceptable.
We are booked for a further show here later this year but not looking forward to it if this is the best the venue can offer.
The night was ruined by people constantly taking photographs and videos on their smartphones.
We were sat on the tiered balcony. We were enjoying the show when two ladies in front decided to stand and take videos. We politely asked them to sit down but they refused. No security or staff on this level to help.
In other theatres you are told before each performance that the taking of photos and videos is not allowed, but not here! Other venues also have people walking around and telling people who do use their phones to put them away. Not here!
In fact there were no announcements of any sort including safety announcements, which I thought were mandatory. There was a support act on but no idea who she was as no announcement.
Paying £30 a ticket to watch something you can't see is totally unacceptable.
We are booked for a further show here later this year but not looking forward to it if this is the best the venue can offer.
Written April 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We are sorry to hear that your enjoyment was reduced by the number of cameras and phones in the audience. The rule on if this is allowed depends on the type of show and the show managements approval. As this was a concert, dancing and cameras and are permitted - as they are in most gigs and concerts across the country. We do however restrict their use for traditional theatre shows such as the ballet or dramas.
Our safety signage for the auditorium is sufficient and announcements are not required unless there is a safety issue that relates specifically to the show visiting, in which case an announcement will be made.
If you would like to discuss your concerns further regarding your future booking, please email info@prestonguildhall.co.uk
Best wishes
Written June 6, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PNEPete
Leyland, UK1,943 contributions
Nov 2017 • Couples
Great venue to go to for a show, GuildHall great for big name shows, Charter Theatre fine for more intimate smaller capacity shows, bars available at both,,
Car parking can be a problem if a function ends at midnight as the bus station car park is not accessible via the bus station after midnight as the station is locked, therefore would recommend thinking about where to park.
Car park is prebookable when buying tickets though.
Car parking can be a problem if a function ends at midnight as the bus station car park is not accessible via the bus station after midnight as the station is locked, therefore would recommend thinking about where to park.
Car park is prebookable when buying tickets though.
Written November 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Sorry for the delay in replying to you.
Thank you for your kind words about the venue, we are pleased you have enjoyed the shows you have seen.
It is great advice to others to think about parking, thanks for making people aware of this. We do recommend the Bus Station Car park, but it is correct that it closes at midnight.
To others reading this and concerned about parking, please ring our Box Office (01772 804444) for advice, or take a look at our website info here: https://prestonguildhall.co.uk/about/visitor-information/faqs/
For alternative parking in Preston we also find this link informative: https://en.parkopedia.co.uk/parking/near/the-guild-hall/?arriving=201801311630&leaving=201801311830
Written January 31, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Philip E
145 contributions
Jun 2016 • Friends
I've been to both the Guild Hall and Charter Theatre to see a comedy show, and I preferred the Charter Theatre; reason being, I just prefer theatres. I think it was more to do with the lay out of the room and the fact there wasn't really a stage in the Guild Hall. The Charter Theatre is just designed with shows in hand.
However, the Guild Hall is still a great venue. Recently I went there to see the World Open Snooker Qualifiers and the tires seating and spacious venue was probably the best for the event in hand. The leg room was brilliant and the venue itself sort of looked better with 8 snooker tables in.
However, the Guild Hall is still a great venue. Recently I went there to see the World Open Snooker Qualifiers and the tires seating and spacious venue was probably the best for the event in hand. The leg room was brilliant and the venue itself sort of looked better with 8 snooker tables in.
Written June 3, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nigel Moran
Waterlooville, UK380 contributions
May 2015 • Couples
On Saturday we visited Preston Guildhall for the first time to See Rick
Astley and special guests in concert, which was organised by Guild
Promotions. My overall all statement of the evening - "brilliant!".
The venue was spacious and relaxed, all the staff we met without exception,
were attentive and eager to help (Thanks Andy!).
It felt that they where all committed to making the night work!
Some of my family had booked the VIP dining package, and the feedback was that
it was good quality food and decent potions, and the service was very good!
We ate in the Tapas place downstairs, small tip, if you plan to eat there,
book up early as we saw many a disappointed customer walk away as they
where full! Which was a good sign for those who ate there.. :)
My wife and I were lucky to meet the General Manager Susan Burns,
who comes across as really involved and a takes pride in her work and team.
I mention her here as at the end of the evening, Rick Astley gave special praise to Susan and her colleague Simon, who I understand have recently fought hard to keep the venue alive and away from closure. If Saturday night was anything to go by
this will become a successful venue with a bright future. Well done Susan and thank you!
The other member of the Guild Promotions Team I must mention was Amy, who
looked after us for the 'Meet & Greet' with Rick Astley, we found Amy to be
friendly, efficient and extremely helpful, very natural at meeting and
working with customers and all I can say is 'great job and a big thank
you!!'. It was a very special evening from start to finish.
No review would be completed without 'someone' pointing 'something' out..If
you arrive before the venue opens, the way to get in is confusing and could
do with a few signs directing you. Also the lighting in the venue needs
some work, it was extremely dark at times, which was the main 'gripe' (but
not a large one) from the people sat around us. I found it OK to be fair :)
So in summary, we will definitely visit again, great venue, lovely staff
and highly recommended. A must visit and a credit to Preston!
Astley and special guests in concert, which was organised by Guild
Promotions. My overall all statement of the evening - "brilliant!".
The venue was spacious and relaxed, all the staff we met without exception,
were attentive and eager to help (Thanks Andy!).
It felt that they where all committed to making the night work!
Some of my family had booked the VIP dining package, and the feedback was that
it was good quality food and decent potions, and the service was very good!
We ate in the Tapas place downstairs, small tip, if you plan to eat there,
book up early as we saw many a disappointed customer walk away as they
where full! Which was a good sign for those who ate there.. :)
My wife and I were lucky to meet the General Manager Susan Burns,
who comes across as really involved and a takes pride in her work and team.
I mention her here as at the end of the evening, Rick Astley gave special praise to Susan and her colleague Simon, who I understand have recently fought hard to keep the venue alive and away from closure. If Saturday night was anything to go by
this will become a successful venue with a bright future. Well done Susan and thank you!
The other member of the Guild Promotions Team I must mention was Amy, who
looked after us for the 'Meet & Greet' with Rick Astley, we found Amy to be
friendly, efficient and extremely helpful, very natural at meeting and
working with customers and all I can say is 'great job and a big thank
you!!'. It was a very special evening from start to finish.
No review would be completed without 'someone' pointing 'something' out..If
you arrive before the venue opens, the way to get in is confusing and could
do with a few signs directing you. Also the lighting in the venue needs
some work, it was extremely dark at times, which was the main 'gripe' (but
not a large one) from the people sat around us. I found it OK to be fair :)
So in summary, we will definitely visit again, great venue, lovely staff
and highly recommended. A must visit and a credit to Preston!
Written June 3, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom
16 contributions
May 2019 • Friends
Had a great time at the Guild hall to go and see the Seven Drunken Nights. The staff were lovely and helpful.
Written August 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
090604
Liverpool, UK52 contributions
Apr 2019 • Friends
Security guys on duty at the Wet Wet Wet gig last week were superb. Polite, professional and firm when necessary. Special mention to the one singing along to Love is all around! Just had to mention him.
Written May 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve F
76 contributions
Mar 2019 • Couples
Visited the Charter Theatre yesterday afternoon for the Remembering the Movies show - brilliant! Unfortunately the Charter bar did not live up to the show or theatre - small, dark (black brickwork), cramped, limited seating, people queuing for the auditorium blocking the bar, arrived 10 minutes after it opened but no red wine (preparation?), overpriced drinks (£7 for average white wine in a plastic cup).
Does not compare to other local theatres - up your game Preston!
Does not compare to other local theatres - up your game Preston!
Written March 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm attending a tribute night here and was wondering if you can drink at your seats or is it drinks at bar area only?? Tia x
Written January 28, 2019
You can take drinks in to the theatre with you, the bars are open 1 hour prior to the show and during the interval
Written January 31, 2019
How far away is the train station
Written October 2, 2018
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