O Spa
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:30 PM
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About
Spa - From a glass of bubbly at our nail bar to tailored facials and body treatments, you'll be indulged. Medi-Spa - State-of-the-art medical spa providing anti ageing and rejuvenation treatments in a luxurious day spa setting. Wellbeing - Treatments based upon the principles of restoring balance and harmony.Whether you spend a lunch hour or an entire day, O Spa is a wellness oasis with professional and friendly service, 6 days a week.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
86 reviews
Excellent
63
Very good
19
Average
1
Poor
2
Terrible
1

HayleySpires
Birmingham, UK1 contribution
Apr 2013 • Friends
I visited O Spa last week with my Mum. What a wonderful time we had; we'd picked a Mother & Daughter package to include a full body massage, facial, manicure and pedicure... we were not disappointed.

On arrival we were greeted with smiles and were immediately put at ease. We were led to a relaxation room where there was chill out music playing along with comfy loungers and blankets. After a few 'chill out' moments we were invited in to the treatment room (this was a double as we were having the package together).

Again we were made to feel completely comfortable by our therapists who spent a little while talking us through our treatments and helping us choose which oils, cleansers etc we wished to each have used on us.

After our massages and facials we were led into the front area of the spa to the nail bar where we were treated to a soak, shape and polish and then led to the pedicure stations where the treatment mirrored this on our toes while we sipped on a glass of champagne.

All in all it was a lovely experience (I'd never had any beauty treatments before) and I can't recommend the staff and the spa enough.
Written May 8, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lady
Solihull, UK64 contributions
Feb 2016 • Solo
I went to O Spa to get my nails done, the girls are very friendly and welcoming they have a great range of colours to choose from, lovely cappuccino aswell! It is a hidden gem above the hairdressers but so glad I found them. I will definitely be back.
Written February 12, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your recent review on Trip advisor. We highly value our customer feedback as it is what motivates us and allows us to continually improve and update the services we provide. In order to tempt you to return and experience other treatments from our extensive menu we would like to offer you 25% off your next visit to O Spa. To make your reservation simply call our friendly team on 0121 711 4600, and quote SS124 to continue your journey to holistic health.
Written February 23, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

17renub
Solihull, UK22 contributions
Mar 2019 • Friends
So I have returned to O Spa after two years for a family celebration. We went for the ‘here comes the girls’ package which is really great value for what you get.

I had the back massage, facial and a pedicure and all the treatments were fantastic, really well delivered by experienced and welcoming (well most of them) staff. Kate was particularly amazing.

This place is a genuine find and I still think that two years on but this time around the place is looking a bit tired. I raise these items in hope that the owners take them on board and sort them, as I genuinely think this place is 5 stars in the making. So:

* We were welcomed by Gill, unfortunately I have to say her customer service skills need some work and whilst she did mellow by the end of the day she didn’t give off a very friendly or calming vibe and on a couple of occasions she was incredibly rude to her own colleagues. When you come to a place like this you want a friendly atmosphere, all the other staff I have to say were great.

* The showers in both changing rooms needed a thorough clean and should be stocked with samples of the products you provide to encourage people to buy them, instead there were a selection of half empty radox etc bottles.

* The steam room was not working, out of courtesy we should have been informed of this prior to the visit (where possible)

* There were a number of broken handles and locks for the lockers in the changing rooms, they need replacing.

* All the lockers need to be stocked with a gown, towel and slippers, some were missing items so you had to root around for a full set.

* The slippers were from Pepp & co which I just felt lowered the standard. Also from a health and safety point of view are these being sanitised and sealed after use? Sealed sliders are a better option and what I have seen in most other spas and allow for dispossal after use. Alternatively provide reusable non branded slippers but ensure they are sanitised and sealed.

* The relaxation room needs a good clean, some ambient music and one of the footstools is broken, you could also do with an additional lounger or at least a larger comfy chair, four loungers was’nt enough.

* Finally the staff need to be identifiable and a uniform was worn by some and then not others. I think this always makes it look professional.

This place is great, with the tweaks above its 5 star all the way, would I go back absolutely. I hope they can maintain there place as a lovely Solihull Spa.
Written March 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David H
Bournemouth, UK120 contributions
Feb 2016 • Solo
I was very happy to visit o spa to have my legs waxed as I have used the hair salon beneath. I have been having my legs waxed for 40 years with no previous problems. However while Louise was applying the wax I asked her to stop and said the wax was too hot and causing me pain. She stopped briefly and then continued. When I returned home I realised I was in acute pain that continued keeping me awake all night. I telephoned Rachel on Monday to complain and was completely fobbed off. I was promised a return call which never came. I was incensed on Friday that no one had called, so I called again and was told there was NO manageress. I asked to speak to the Owner who eventually returned my call. Her attitude was pompous, arrogant and dismissive even when I emailed the photos shown below too her. I shall now have to take this matter to trading standards as the Owner has offered NO apology or offer of compensation for the extreme pain, annoyance and frustration caused by their whole team. Avoid like the plaque if you wish to avoid being badly burnt! IF anything goes wrong you are on your own as they accept NO RESPONBILITY FOR THEIR NEGLIGENCE!!
Written February 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emma F
Solihull, UK39 contributions
Aug 2016
I visited ospa for an intimate wax, and whilst the therapist (not going to name names!) was brilliant in terms of how thoroughly the wax was performed and how comfortable she made me feel with all bared she double dipped the spatula in the wax pot! I wasn't sure what the procedure was for this but after research and visiting other venues for the same treatment I can say that this is not industry standard and a big no no! The first time I went there was only a little left in the wax pot and I thought oh she's just going to throw that away because that bit was used on me- nope- the second time I went it was full and there is no way they would be throwing that away.
The room also smelt funny- slightly like pee, maybe they mopped the floor with a dirty mop?

I'm not one to leave a bad review as everyone has their off days etc but when it comes to hygiene I think everyone has a right to know. (Especially if your getting your top lip wax after all those hollywoods!!!!!!)
Written February 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AEG130189
Solihull, UK256 contributions
Dec 2015 • Solo
I booked in at the last minute for a back, neck and shoulder massage with hot stones following a recommendation from a friend. The staff were friendly and professional, the spa was clean and relaxing and the treatment was perfect! I will definitely be returning.
Written December 21, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your recent review on Trip advisor. We highly value our customer feedback as it is what motivates us and allows us to continually improve and update the services we provide. In order to tempt you to return and experience other treatments from our extensive menu we would like to offer you 25% off your next visit to O Spa. To make your reservation simply call our friendly team on 0121 711 4600, and quote SS124 to continue your journey to holistic health.
Written December 31, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

midlands11
midlands26 contributions
Oct 2015 • Solo
myself and my daughter visited for a gel manicure and the service was excellent both friendly and informative it was such a great start to our day out shopping thanks it was lovely. I also visit regularly for a monthly facial with Priscilla who has impeccable customer care skills and professional manner and i really feel she goes the extra mile to make my visits as beneficial as possible- thanks again
Written November 1, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your recent review on Trip advisor. We highly value our customer feedback as it is what motivates us and allows us to continually improve and update the services we provide. In order to tempt you to return and experience other treatments from our extensive menu we would like to offer you 25% off your next visit to O Spa. To make your reservation simply call our friendly team on 0121 711 4600, and quote SS124 and continue your journey to holistic health.
Written November 5, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lisak2115
Birmingham, UK1 contribution
Aug 2015 • Solo
A little bit of heaven in a convenient city centre location. A wonderful experience in a calm and peaceful environment. Louise was fantastic. Highly recommend.
Written September 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your recent review on Trip advisor. We highly value our customer feedback as it is what motivates us and allows us to continually improve and update the services we provide. In order to tempt you to return and experience other treatments from our extensive menu we would like to offer you 25% off your next visit to O Spa. To make your reservation simply call our friendly team on 0121 711 4600, and quote SS124 and continue your journey to holistic health.
Written September 17, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

133charlottef
Solihull2 contributions
Aug 2015 • Solo
Massage was heaven. Nails were not good. No care taken to ask what length I wanted or to prep my cuticles and I had a broken nail that they painted over which obviously then didn't last, not even for two days.
Written September 2, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your recent review on Trip Advisor. I am pleased you enjoyed your massage and apologies that you felt the manicure was not satisfactory, We highly value our customer feedback as it is what motivates us and allows us to continually improve and update the services we provide. In light of the issues you have pointed out regarding your manicure we would like the opportunity to reinstall your faith in our service by offering you 25% off your next visit to O Spa plus a complimentary OPI gel manicure.
Written September 8, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tessa H
1 contribution
May 2017 • Solo
I had the aromatherapy massage with hot stones. It was great and I will definitely be returning. There was no rush to get dressed and leave the treatment room and I was offered the chance to sit in the relaxation room with a glass of water until ready to leave the spa.
Written May 26, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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O Spa (Solihull) - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about O Spa

O Spa is open:
  • Mon - Wed 9:00 AM - 6:00 PM
  • Thu - Thu 9:00 AM - 8:00 PM
  • Fri - Fri 9:00 AM - 6:00 PM
  • Sat - Sat 9:00 AM - 5:30 PM


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O Spa Information

Excellent Reviews

63

Very Good Reviews

19

O Spa Photos

3