Grosvenor Casino Walsall

Grosvenor Casino Walsall: Address, Phone Number, Grosvenor Casino Walsall Reviews: 4.5/5

Grosvenor Casino Walsall
4.5
About
Grosvenor Casino Walsall is a vibrant and diverse leisure destinationwhich boasts an a la carte restaurant, late night bar and a comprehensive gaming experience. We have numerous Roulette (including electronic terminals), Blackjack & Poker tables, plus popular Slot machines to ensure all your gaming needs are met for all level of player. We are open 24 hours a day, 7 days a week and provide free parking for all our customers.
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4.5
65 reviews
Excellent
33
Very good
23
Average
6
Poor
1
Terrible
2

Julie C
43 contributions
Afternoon drinks and meal
Oct 2020 • Couples
This was the second friday we have been this month excellent drinks and food . Staff very sociable and friendly shout out to lucy she was the best though had a little chat and a laugh when she was bringing drinks over just what you need in these times . Also fab that food and drink half price from 4 til 7 .very good quality too .
Written October 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rebecca I
51 contributions
Marys amazing
Sep 2020
Been here tonight, Mary has been such an attentive great server. Shes absolutely lovely and has made our experience. She was all on her own, but still made everyone feel so valued
Written September 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Marie S
Birmingham, UK244 contributions
Safe place
Jan 2020
We went there to meet friends for food and a little entertainment. It’s always so safe and pleasant in there.
We were disappointed there was no entertainment on but they did advise that it would be back on as things pick back up - it is January afterall.
The end has changed since our last visit and after a little wait our food arrived. Incidentally we were told it would take a little while but we were in no rush.
On arrival the food was excellent and couldn’t be faulted
We did ask about the changes that were appeared to be started and the restaurant area should be refreshed in no time. Hoping to book here for my daughters 18th in the near future.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daymo
Wednesbury, UK8 contributions
Not too bad
Oct 2019 • Friends
Been coming here for 14 years since I turned 18, iv won only twice in 14 years 🙈 but most times its enjoyable. Very dissapointed though that they have changed the machines and my favourite Fort Knox have gone. Its impossible to get progressives on those newer machines and havnt had a single one since they have been installed. A range of community machines would be great, such as the £500 community Black Night, like when you used to have those £500 machines in the entrance years ago. They were great. Also entertainment? What happened to that? We booked a table then the party host left and entertainment discontinued a few months back
Written October 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brendan P
Coventry, UK38 contributions
Nice clean cheerful environment if that is your thing
Jul 2019
I went on a charity night with friends and found the place to be very welcoming indeed, staff were very helpful at all levels, so i recommend a visit. If you have never gambled before ( like me) the rules were explaining so i did not end up walking out with out my Primark shirt lol. It was a very enjoyable night but as i said was for a charity night that they put on but i will revisit as a normal punter and def go again to the charity night.
Written August 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Luke
West Bromwich, UK17 contributions
Good Experience but needs updating.
Nov 2018
Staff seem very friendly and happy to help. Just whole place just has quite an old vibe to it. Food is good and the service is fast and great too.
Written August 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brendan P
Coventry, UK38 contributions
Good charity night out
Sep 2018 • Business
Went there for a very good well.put on chartiy event
Nice food and very pleasant helpful staff
Very enjoyable evening indeed
Worth a fun night out but don't loose too much as the house always wins
Written December 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

si6421
113 contributions
Good fun
Nov 2017 • Friends
Came for my birthday and had fun. Was clean inside and the staff seemed fairly helpful. Would pay a second visit.
Written September 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cameron E
1 contribution
Worse customer service ever
May 2018 • Solo
I rang to find out if my sister was in work due to family emergency so assuming she might be at work as her phone was off. After speaking to the member of staff, she advised that she couldn't pass information on due to the data protection act even though I was simply asking if my sister was in work whether the phone could be passed on to her. The member of staff just continued to repeat the same phrase "I can't give any information out because of the data protection act" to every I said like a robot. I asked to speak to manager, I was shortly passed on to male member of staff that advised me he was the deputy manager didn't catch his name but told him the situation and he again told me the same thing even though I wasn't asking for any information to do with my sister just simply if she was at work whether the phone could be given to her. He promptly replied "there is no one under that name in work" shortly followed by the termination of the call with nothing else said. I didn't even get chance to reply, he simply answered and hung up without "bye" or anything. This is incredibly rude for a so called manager
Written May 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

teabag1980
Walsall, UK25 contributions
Great night out
May 2018 • Friends
Came here on Saturday night for the first time to celebrate my partners birthday. I found the night really enjoyable, staff were all friendly especially Dawn who showed us around and helped us to get the best package for our money. The food was top quality and very reasonably priced, the entertainment was great (Tina Turner act) and it was nice to have a little flutter while we were there. On the whole, a great night out. Will deffo be returning
Written May 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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