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Maidstone Leisure Centre

Open Now: 7:00 AM - 8:00 PM
Open today: 7:00 AM - 8:00 PM
Review Highlights
Aqua challenge and swim

Staff really friendly, great atmsophere - pool was packed out - but that only seemed to improve the... read more

Reviewed 3 weeks ago
568Traveller1
,
Dover, United Kingdom
First visit...enjoyed it so much we went back again the next day

I had read some reviews which had me concerned, especially about the poor condition of the changing... read more

Reviewed May 27, 2019
stdaveuk
,
Higham, United Kingdom
via mobile
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Reviewed 3 weeks ago

Staff really friendly, great atmsophere - pool was packed out - but that only seemed to improve the atmosphere - unlike other pools. Lots of floats to play with, wave machine. Did aqua challenge which was great fun - again staff really friendly and interactive,...More

Date of experience: July 2019
Thank 568Traveller1
Reviewed 3 weeks ago

I have been using the pool on and off for over 30 yrs as there is not another close to get to, the changing rooms are smelly and dirty. I had left comments regarding the state of the drains in the comment box but it...More

Date of experience: July 2019
1  Thank vshy1969
Reviewed June 22, 2019

I’ve lost count of the times that myself and other swimmers have had to ask the lifeguards to do their job. Having been a swim member for about 20 years you’d think things would have improved but us lane swimmers are constantly having to remind...More

Date of experience: June 2019
4  Thank Kerry W
Reviewed June 21, 2019 via mobile

We took our young baby here for a swim. As it was a Saturday it was quite expensive for 2 adults, but we are not members and had looked up price so was expecting it. They had a good number of family changing rooms with...More

Date of experience: June 2019
1  Thank 433nicolap
James R, Manager at Maidstone Leisure Centre, responded to this reviewResponded June 26, 2019

Dear 433nicolap, thank you for your words of praise and we look forward to seeing you again soon!

Reviewed June 17, 2019 via mobile

During busy time of the day when people finish for work and want to go swimming to train, over half the pool being used for lessons so public cramped into 2 lanes. 15 swimmers in one lane when trying to train is utter crap when...More

Date of experience: June 2019
2  Thank therealwannieb
Reviewed June 5, 2019

Lovely leisure centre with friendly staff, warmer water than I expected (didn't have to get used to it at all), clean and attractive pool areas and clean changing rooms (thanks to a no shoe policy). Very easy to change and shower as a family -...More

Date of experience: June 2019
1  Thank ehawky
Reviewed May 29, 2019 via mobile

Visited the outdoor adventure centre which is part of Maidstone leisure centre and what a great place to visit. Took two 15 year olds and they totally enjoyed there time there. And to add the staff were wonderful as are the centre staff the manager...More

Date of experience: May 2019
1  Thank si1
James R, Manager at Maidstone Leisure Centre, responded to this reviewResponded June 6, 2019

Dear Simon T , we really appreciate this feedback, thank you for the time you have spent providing us with a review. We will share this feedback with the team and remind them that they are doing a great job and our valued customers appreciate...More

Reviewed May 27, 2019 via mobile

I had read some reviews which had me concerned, especially about the poor condition of the changing rooms. We had a great time. Friendly welcome at reception, very helpful and polite. Changing rooms were spotless and plenty of lockers available. The main pool was closed...More

Date of experience: May 2019
1  Thank stdaveuk
James R, Manager at Maidstone Leisure Centre, responded to this reviewResponded May 29, 2019

Dear stdaveuk, thank you for your recent and balanced review. We are pleased to hear you enjoyed your visit and may we suggest trying the Aqua Challenge upon your next trip? The comments regarding the café have been passed onto the new Café Manager for...More

Reviewed May 6, 2019

I have been a swim member at Maidstone Leisure Centre for many years. Whilst I have no quibble whatsoever with my twice weekly swimming experience, the changing and showering facilities leave a lot to be desired. Problems such as broken lockers, broken toilets, fluctuating temperature...More

Date of experience: May 2019
1  Thank Peter67G
James R, Manager at Maidstone Leisure Centre, responded to this reviewResponded May 7, 2019

Dear Peter67G, Thank you for your feedback and please be assured that we view all customer comments as a measurement of our continuous improvement. As a member for many years, we would have hoped that your review would be based as an entire experience, however,...More

Reviewed April 13, 2019 via mobile

Great place nice nice helpful staff. the showers being old and not working very well. This was a let down to the centreMore

Date of experience: April 2019
Thank Robert B
James R, Manager at Maidstone Leisure Centre, responded to this reviewResponded May 21, 2019

Dear Robert B, Thank you for your feedback. We are pleased to report that an order has been placed to fix the intermittent temperature issues of the showers. Half the works have already been completed and we trust this will improve your experience upon your...More

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Questions & Answers
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LeandaDarling
June 16, 2016|
AnswerShow all 3 answers
Response from LeandaDarling | Reviewed this property |
i wish someone had "urged" me at the counter to safeguard myself. This did not happen and it was not even a busy period at the pool. it is good to know that there is no way to speak to this car park management that even... More
0
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ZappSouthEastUK
December 10, 2015|
Answer
Response from Alex C | Reviewed this property |
Hi, Yes, the ratio for adult to child swimming is as detailed below: Children aged 4-7 must be accompanied by a responsible adult (16+) in the ratio of 2:1. If one or more child is under the age of 4 they must be wearing... More
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