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Thoroughly enjoyed our climbing session, big shout out to Matt, our instructor for making the experience so much fun.
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Date of experience: October 2020
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Unique level of service, friendly and accommodating centre. I've always had good experiences with the Big Rock centres, but was so impressed with their friendliness and COVID-19 management when we visited this weekend. We had a small child, and an instructor even came and belayed for us for a bit and had a chat so we could balance entertaining her. I think their COVID-19 management, doing cleaning between sessions, was a more robust method than seen elsewhere, 2.5 hour slots gave us time, and the centre was so relaxed and welcoming.…
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Date of experience: August 2020
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The team at Big Rock Hub are great. Good lessons for my daughter and easy going atmosphere. Difficult times ahead, I hope they can pull through, we would hate to lose it!!!
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Date of experience: February 2020
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Was invited here by family friend. There are different packages available and cost was reasonable. Had great fun navigating the different obstacles and climbs etc. Staff on hand to advise and offer tips. Overall a great time had.
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Date of experience: February 2020
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We went for a family lesson, my 4 year old daughter and I, but we were the only ones in the class. It was my daughter's first climbing class, so she was a bit nervous. Our teacher Josh, was quite young, but he did well, he quickly made us feel safe and worked with me to encourage my daughter over her vertigo on the first walls. By the end of the session he was "fist pumping" with my daughter as she completed wall after wall. He did well. The place felt like quite a little community, nice facility, very friendly and professional. We will be going back I fear - my daughter had too good a time, which means that Daddy will have to brave his fear of heights again too...…
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Date of experience: March 2020
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